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24HourWristbands

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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24HourWristbands Reviews Summary

24HourWristbands has a rating of 4.5 stars from 13,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.

This company responds to reviews on average within 29 days

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128,077 reviews

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Texas
1 review
0 helpful votes
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Chad
April 23, 2018

This process was quick, efficient, and Chad was a pleasure to work with. I will be recommending this company to my colleagues.

Date of experience: April 23, 2018
California
1 review
0 helpful votes
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Very Helpful!
April 23, 2018

Ordered the wrong amount, and realized about 5 minutes too late. Zack was very helpful and was able to correct my mistake and order me the correct amount! Thank goodness.

Date of experience: April 22, 2018
Texas
1 review
0 helpful votes
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Great service
April 23, 2018

Very quick to help out. The online support was very helpful. I recommend them for quality promo products.

Date of experience: April 22, 2018
Australia
1 review
0 helpful votes
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Smoothest process
April 23, 2018

Haley was very nice and super quick in answering all of my questions. The complete process was so smooth and Haley was the nicest person to serve me and ease my way through the ordering process.

Date of experience: April 21, 2018
Georgia
1 review
0 helpful votes
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Thank you Floyd!
April 23, 2018

Floyd was such a great help! I was having difficulties adding my order to the cart and he did it for me and helped me through the entire process while being extremely patient and kind. Thank you so very much!
-Kayla

Date of experience: April 20, 2018
Hawaii
1 review
0 helpful votes
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Live Chat with Jane
April 23, 2018

I placed an order online and I had a question about shipping. I was helped by Jane. She was very efficient and helped me get my order placed quickly without any problems. Thank you Jane!

Date of experience: April 20, 2018
California
1 review
0 helpful votes
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Walter was terrific
April 23, 2018

Had many exchanges over the past week with Walter to order an inspection quantity of wristbands... in anticipation of significant future orders

Walter was exceptinally professional and a delight to work with > if the rest of the operation is similarly competent and pleasant, it will be a pleasure

Date of experience: April 20, 2018
California
1 review
0 helpful votes
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So helpful
April 22, 2018

He was very helpful helped me with everything I wanted helped me with my bracelets that are made for my cousin that just passed away so thankful he helps me with everything.

Date of experience: April 20, 2018
Texas
1 review
0 helpful votes
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Murphy helped me place a repeat order in under five minutes via the chat box on the website. ********

Date of experience: April 20, 2018
New York
1 review
0 helpful votes
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Man, Nate on the live chat was super helpful. He answered my questions, and was very patient. I'd purchased from them a few times, and I would go back to them again for sure.

Date of experience: April 20, 2018
Texas
1 review
0 helpful votes
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. Very good service.
April 21, 2018

Richard was great and helped me with what I needed very quickly.
He help reset my password, and checked on my order.
And was professional and kind.

Date of experience: April 20, 2018
Canada
1 review
0 helpful votes
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Great service!
April 21, 2018

Haley was very helpful in getting me the information I needed. Thank you for your assistance. Great website!

Date of experience: April 20, 2018
California
1 review
0 helpful votes
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I called and my call was answer in less than 3 mins, and my problem was solved in less than 2 by Richard.

Date of experience: April 19, 2018
New York
1 review
0 helpful votes
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Nate
April 20, 2018

Nate was extremely helpful! He answered all my questions and helped me to place my order, ensuring everything was correct every step of the way

Date of experience: April 19, 2018
Wisconsin
1 review
0 helpful votes
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Quality questions
April 20, 2018

I had questions about how my pin looked on the ordering screen vs. how it will print. Murphy answered my questions! THanks!

Date of experience: April 19, 2018
Colorado
1 review
0 helpful votes
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Walter was helpful in answering my questions and making sure I would receive my order, but I'm disappointed I'm not going to receive my order when expected. We needed the rush order for a memorial, which will not arrive until the day after.

Date of experience: April 19, 2018
Illinois
1 review
0 helpful votes
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Service was Great!
April 20, 2018

David was a great customer service representative. He really helped me complete my order. We will definitely be using this company in future endeavors, and will be referring other patrons to this company.

Date of experience: April 19, 2018
New York
1 review
0 helpful votes
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Thank you Murphy
April 20, 2018

I placed an order without realizing that I requested it be produced in China, and that was going to cause me not to meet my deadline on a project that I was working on. I called the first time and the rep that I spoke to was not very helpful, he only answered my questions, when I got frustrated, he even snapped back saying "there's nothing we can do". I call back to ask if there was an option to have it shipped for the next day and I got Murphy.

Murphy was great and gave me the option to pay an additional fee in order to get my product. Today, I come home from the office and what do I have? My package with all 50 bracelets. If it wasn't for Murphy, this review would've been a 0 if it was an option.

Thank you Murphy, this would've disappointed an entire team, had they not arrived on time. You saved the day for this company and he should be leading the customer service experience, instead of the first rep that I spoke to.

Date of experience: April 19, 2018
California
2 reviews
0 helpful votes
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This review is for an A+++ (my first encounter with this company!) for Murphy and his excellent Customer Service! I was very well taken care of, could understand everything he was saying, and he was quick to respond to my personlization changes in the middle of our transaction! :) He even gave me a better discount than the one I signed up for, so I'm very happy! I was also very grateful for his kindness and overall AMAZING customer service (it's so nice to talk to a REAL person these days!) and I will return to this company for my future needs along this line! :) THANKS again Murphy!

Date of experience: April 19, 2018
Maryland
1 review
0 helpful votes
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Good customer service
April 20, 2018

I called the customer service number. They were very patient and helpful. Why does this review need 100 characters. This is silly since, right now I can only review my interaction with the guy on the phone.

Date of experience: April 19, 2018

From the business

With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...


24hourwristbands.com
Founded in 2006
Houston, Texas, United States