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24HourWristbands Reviews Summary
24HourWristbands has a rating of 4.5 stars from 13,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.
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Good experience sop far now I just need the products
The design lab had many options and the prices were very reasonable
Always a good experience buying from 24 hour
Great company
Great product, great company!
This is a great product at a great price
I had to redo the design many times because the checkout kept timing out, and it wouldn't save my design.
Very simple to use. Thank you
Fast and efficient. They look great. Thank you
Everything has been great - the selection, the design process, etc, but near the end of the process, I learned that my full color logo would only be printed in 1 color. I had to verify with customer service before I ordered. Glad I did! I then feathered my logos for B&W. There's nothing on the site that states that uploaded artwork would/will be printed in 1 color. This needs to be noted on the site.
Completely satisfied
Fast and Reasonable Priced
Ordering was very easy. There are so many great options!
I was helped right away by Jordan and he was quick to offer the best costumer service. It was a rush order and it came so quick that I was able to get the wristbands passed out to our leaders in a timely manner. Great service and I am very thankful! Thanks for all your hard work!
I tried to use the 16% discount offer that I received in a email. It wasn't working so I used the online chat service. Now I have ordered quite a few times in the past and expected nothing but a great customer service experience. OMG it was horrible. I was given such a run around. He said no it's expired, I said no it says it's good until the 4th. Oh I will give you 15% discount. I said no 16%. Then I was given even a bigger run around when it came to the shipping and a shipping date. There is way to much to explain here but bottom line is the chat experience was misleading and not a very pleasant experience. The product I love!
Great looking wristbands ans would use you guys again.
I love that I was able to custom design my temporary tattoos. The process was super easy to use.
If you are considering doing koozies as favors... ABSOLUTELY DO NOT go through 24 hour wristbands. Yes, their prices are good. Yes, shipping is fast. Quality is poor and their customer service is ATROCIOUS.
We ordered 100 koozies for our wedding. I received them on monday. The design is printed crooked on EVERY SINGLE ONE OF THEM. So I called their "texas" number. My call was forwarded to an overseas call center.
I explained my issue and was not only treated lu me I was lying, but when I kept telling the rep on the line what my issue was (I kept having to repeat myself because his English was pretty broken) he audibly SIGHED and told me that he would create a ticket and someone would be in contact with me via email within 24 hours.
Fast forward to 3 a.m. I received an email asking for pictures of every koozie I have a problem with. So I lined them up all over my kitchen and sent them their requested photos.
Only to receive a reply telling me that "koozies are considered promotional items and that imperfections are to be expected"... and that "crooked printing falls within industry standards." They offered me a 5% refund.
I have called several times, attempted to speak with a supervisor every time, and asked every time to be transferred to someone in our country who speaks clear English. They refuse every time.
HUGE BUYER BEWARE. Please save yourself the trouble and do NOT do business with 24hourwristbands.
Fast customization fast shipping and. Great product
Company was great to work with. Website was easy to use, customer service reached out to me with updated, very nice.
From the business
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members