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24HourWristbands

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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24HourWristbands Reviews Summary

24HourWristbands has a rating of 4.5 stars from 13,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.

This company responds to reviews on average within 29 days

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128,077 reviews

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Shunta H.
0 reviews
0 helpful votes
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I had a great experience
October 8, 2020

I had a great experience. My lanyards were beautiful. Thank you.

Date of experience: October 8, 2020
Angie W.
0 reviews
0 helpful votes
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Quick shipping, Great product
October 8, 2020

Quick shipping, Great product. Would order again from this vendor.

Date of experience: October 8, 2020
Jo E.
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Easy site to navigate and quick delivery, but was disappointed with the overall product

Date of experience: October 8, 2020
Episcopal A.
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Overall pleased
October 8, 2020

Overall pleased

Date of experience: October 8, 2020
Zahra H.
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The color was lighter than expected
October 8, 2020

The color was lighter than expected. I love the quality

Date of experience: October 7, 2020
Mike T.
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Affordable, quick, easy ordering process
October 8, 2020

Affordable, quick, easy ordering process.

Date of experience: October 7, 2020
Saus G.
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The ability to choose a Pantone color is great
October 7, 2020

The ability to choose a Pantone color is great. And my charity always prefers the thin ¼" bands.

Date of experience: October 7, 2020
Holly B.
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The bracelets we ordered turned out fabulous and we would order them again.

Date of experience: October 7, 2020
Chase D.
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Never received order confirmation email or shipment notification email. Had to contact company via online chat to get tracking number.

Date of experience: October 7, 2020
Jessica C.
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Great job
October 7, 2020

Great job

Date of experience: October 7, 2020
Briana S.
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My order was produced quickly and efficiently
October 7, 2020

My order was produced quickly and efficiently

Date of experience: October 7, 2020
Karen B.
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Easy to shop website tells you the exact price and tons of different colors to choose from

Date of experience: October 6, 2020
Jordan Z.
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Great team that helped square away my design details for the order. Would appreciate better communication in regard to when the order was shipped with tracking information. No email was received in regard to any shipping information about my order.

Date of experience: October 6, 2020
Keisha P.
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It was great
October 6, 2020

It was great. Thanks!

Date of experience: October 6, 2020
North Carolina
1 review
1 helpful vote
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Bad customer service
October 6, 2020

I brought some face mask with writing on both sides and it wasnt even centered I tried to get it fixed and was told I could only get 15% on next order like I would order from you again piss poor customer service

Date of experience: October 6, 2020
Aurin F. — 24HourWristbands Rep
over a year old

Hello,

Please understand that we cannot guarantee the artwork will print on the exact same location from piece to piece of the same order. The printing location might be slightly shifted and thus different among the products of the same order. This is common in the industry and minor visual imperfections should not be considered as defective or flawed items. We hope we were able to clarify.

Regards.

Texas
1 review
0 helpful votes
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This company claims customer satisfaction is a top priority. In my experience, this is a lie. I've used them several times with okay results but after today, never again. I paid for proofs.The proofs were perfect. The final order wasn't what was on the proofs. They refuse to make it right, falling back on disclaimers that proofs aren't an exact representation. They find excuses to excuse themselves and basically tell you their mistakes are your problem.

Date of experience: October 5, 2020
Aurin F. — 24HourWristbands Rep
over a year old

Hello TT,

Proofs and order previews from our website enable you to preview and approve a product to make sure the artwork or design comes out the way how it should be and if the color combination looks good when they're put together, but they will not depict the final product exactly as they are merely computer-generated images. Proofs or order previews from our website are just approximate previews and do not guarantee an exact match. On certain products, the number of times the artwork being repeated on the final products could be different from the digital proofs or order previews as the length or the dimension ratio of the actual products might be different from the digital representation of the products on the proofs or order previews. The actual print location might be slightly adjusted to fit the actual printable area of the products. The actual colors might look a few shades darker or lighter due to the difference in monitor's resolutions and also between the monitor and the actual production color mixture.

Regards.

Heather I.
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Easy to order, fast processing and delivery, product looks great.

Date of experience: October 5, 2020
Gail S.
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Awesome product people loved them
October 6, 2020

Awesome product people loved them

Date of experience: October 5, 2020
Anna L.
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The Product came out better than I thought it would and very speedy shipping

Date of experience: October 5, 2020
Ruslan K.
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Nice and easy
October 5, 2020

Nice and easy

Date of experience: October 5, 2020

From the business

With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...


24hourwristbands.com
Founded in 2006
Houston, Texas, United States