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24HourWristbands Reviews Summary
24HourWristbands has a rating of 4.5 stars from 13,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.
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Always get my wristbands from here because they are the best price with no shipping cost and fast!
Good
Very good and easy to use.
Easy ordering
Great, expedient service and quality product
Great product and price!
I am disappointed in the product. Poorly made and received the wrong color.
I needed this product ro arrive quickly.
Experience was great. Shipping was a little pricey but worth it when we received our order
No problems so far.
DISHONEST! I ordered 50 logo'd masks. We were happy with them so a few weeks later I placed an order for an additional 100 masks. The salesperson sent me a an order form where he correctly indicated that this was an exact re-order. When the masks arrived we saw that the logo was 1/3 smaller than what was on the original order. I immediately reached out to customer service with photos showing them their error. After days of them asking me to provide to them photos in different layouts, they tell me that there is no guarantee that re-ordering something will be the same as the first order. What?! Did they decide this when the multiple of pictures that I sent them showed their mistake? Why do they call it an 'exact re-order' if they will later claim that it is not possible for them to provide a re-order? This company is unethical and dishonest. Take your business elsewhere!
The company's response below is further evidence of their unscrupulous ways. I have no doubt that the small print of their conditions explain their policy of re-ordering. However, why didn't the sales agent mention this when a "re-order" was placed? Instead he sent me confirmation that this would be an "exact reorder." Why confirm "EXACT" if they have small print indicating that they do not do re-orders? Because they're dishonest and know that if a customer is told that they can't do re-orders that customers may take their business elsewhere. This company is either completely deceitful or they are unethical for refusing to take accountability for their deceptive sales tactics. Here's a tip - be honest with your customers so that they can make decisions accordingly. If I had been told when I placed my re-order, that it will not be the same (which is totally incongruent to a reorder) - I would have paid for and ordered a new proof to approve.
PRICES WERE GOOD AND IT WAS EASY TO CHAT WITH A REP ABOUT MY QUESTIONS. I'LL USE THEM AGAIN!
The signs look great! Price was very good, as well. I would have given a percent score, but I like to track my orders, and I found no way I could do that.
Humph
Great experience and the company to consumer communication was great.
Amazing quality and fast shipping
Perfect for what my event
Fast shipping. Printing could have been better
Super quick delivery and the youth wristbands are awesome for our little learners
Stitching came apart almost immediately.
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With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Laura,
Please refer to the agreed upon terms regarding re-order as follows: "A repeat order (or "re-order") may not bear the exact product color, font size, or ink color as in the "original" order. The artwork size or the engraved level of a re-order may also not match the artwork size or the engraved level of the original order. This is due to each order having a new mold and screen each time and we do not keep molds or screens on hand. Repeat or re-orders also fall under the Color Matching section of the policy. Prices may change between redo." As much as we try our best to re-create custom products for reorders, as molds are always created separately, some variations may exist which have already been disclosed and agreed upon in our terms. We hope we were able to clarify.
Regards.