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1xbet

4.3

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1xbet Reviews Summary

The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.

This summary is generated by AI, based on text from customer reviews

service
275
quality
862
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

India
1 review
0 helpful votes
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PROBLEM IS NO RESPONS FROM CUSTOMER CARE MAILS.
I was deposited 2 times. They are not updated till now. I have sent so many mail but they didn't sent a reply till now. Details are as below.
MY ID: *******
My phone no: *******697
1st Deposit details are
Amount: ₹10,000
Date and time: 11.10.2020 07:23 PM
To Google Pay UPI ID: **************@upi
Named as: BALAJI VENKADESAN
UPI NO: *******9921

2nd Deposit details are
Amount: ₹10,000
Date and time: 12.10.2020 06:07 PM
To Google Pay UPI ID: **************@upi
Named as: S GOPI
UPI NO: **************.
I am thinking how I deposited this much of amount in this irresponsible site. If it is rectified hear I will update review with 5 rate other wise u can understand they are cheating.

Date of experience: October 13, 2020
IxBet S. 1xbet Rep
over a year old

Dear DURGAPRASAD B.,

Thank you for providing detailed information! You transferred money on October 11 and 12, today is Oct. 15. Please, pay your attention that transactions can take 7-14 business days, depending on your bank or payment system. If after this time you don’t receive them then contact us: public. Relations (at) 1xpartner.com. Use@ instead of (at).

Sincerely,
The 1xBet Support

Washington
1 review
0 helpful votes
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I love 1xbet because it's the only professional bookie for esports and for my favourite game Hearthstone. I looked for HearthStone betting site for a long time and finally found it. Although they only offer w1/w2 selection it's better than nothing. They also have good promos and odds for football betting. Definitely top bookmaker for esports betting

Date of experience: July 10, 2020
IxBet S. 1xbet Rep
over a year old

Dear Alex, thank you for your feedback. We are glad that you have chosen us! Best regards, The 1xBet Support

California
2 reviews
3 helpful votes
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Top bookie
January 18, 2020

1xbet is one of the top bookies. I have been betting there for two years. Their site is convenient, there are live broadcasts. I bet mostly on basketball. The company is reliable, I always withdraw money to the Skrill payment system without problems.

Date of experience: January 16, 2020
IxBet S. 1xbet Rep
over a year old

Dear Ryan!

Appreciate for your feedback. If you will have any problems please feel free to contact us

Best regards,
The 1xBet Support

TZ
4 reviews
3 helpful votes
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Do not trust this company for betting. I deposited 140 US dollars to my account but it did not appear, I tried a lot to contact their brokers but they did not help me. My money got lost then, its not trusting...

Date of experience: June 27, 2019
IxBet S. 1xbet Rep
over a year old

Dear Alter!

Please, write your gambling ID on our email address public. Relations(at)1xpartner.com so that we can investigate this situation. We will try to help you in this matter and will contact you in a short period of time

Best regards,
The 1xBet Support

Kenya
2 reviews
8 helpful votes
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Scammer bookmaker!
January 14, 2019

It was quite exciting to have a new international bookmaker in kenya. There aren't too many. However, these individuals are proving to be scammers. When you find a suitable game and odd, you place your bet as you see fit. However, mid stream a bet, the company changes the odds. This unusual practice (in fact unheard of) results in massive loses - especially for those who rely on arbitrage betting.

Worse still, should you win, the company leisurely changes your winnings without second thought. Withdrawal from the site depends in your luck. NO GUARANTEES! Winning does not necessarily favor you. Following up with their support team results in baffling answers. Mostly they'll tell you an employee accidentaly put in the wrong odds! WHAT! This is simply too ridiculous to fathom!

Further, should you want to withdraw, your winnings, you are asked to attach a selfie of you holding a paper with the current date... mighty peculiar! I've never had to take a mugshot for a betting site before. The worst part of this is it is not asked of you before hand as you register. If it had been done I surely wouldn't have registered with them.

Date of experience: January 14, 2019
IxBet S. 1xbet Rep
over a year old

Dear Find!

Please describe in more details what happened on our email address public. Relations(at)1xpartner.com. Also, provide your ID number. We will try to help you in the situation that has arisen

Best regards,
The 1xBet Support