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The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.
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Do not trust this company for betting. I deposited 140 US dollars to my account but it did not appear, I tried a lot to contact their brokers but they did not help me. My money got lost then, its not trusting...
It was quite exciting to have a new international bookmaker in kenya. There aren't too many. However, these individuals are proving to be scammers. When you find a suitable game and odd, you place your bet as you see fit. However, mid stream a bet, the company changes the odds. This unusual practice (in fact unheard of) results in massive loses - especially for those who rely on arbitrage betting.
Worse still, should you win, the company leisurely changes your winnings without second thought. Withdrawal from the site depends in your luck. NO GUARANTEES! Winning does not necessarily favor you. Following up with their support team results in baffling answers. Mostly they'll tell you an employee accidentaly put in the wrong odds! WHAT! This is simply too ridiculous to fathom!
Further, should you want to withdraw, your winnings, you are asked to attach a selfie of you holding a paper with the current date... mighty peculiar! I've never had to take a mugshot for a betting site before. The worst part of this is it is not asked of you before hand as you register. If it had been done I surely wouldn't have registered with them.
Dear Find!
Please describe in more details what happened on our email address public. Relations(at)1xpartner.com. Also, provide your ID number. We will try to help you in the situation that has arisen
Best regards,
The 1xBet Support
Answer: As big football fan - I like it. 1xbet is good bookmaker and surely not a scam, or something like this. Its licensed by Curacao, which allows gambling, betting on lotteries, live casino, slots, TV games and other forms of entertainment. I have been playing with them for several years now, and I can safely recommend 1xbet to everyone who is interested in betting.
Answer: SBI and indian bank global master card debit cards are confirm accepted in 1xbet. I'm using them right now.
Answer: I really like their app not only because it's easier to use than desktop ver. But also because their app is much more user-friendly than other bookie's P.S. I'm apple user so obviously I use ios ver. Can't be sure about android ver.
Answer: Hello! You can familiarize yourself with a plethora of bonuses provided to us by clicking "Promo" on the upper part of our website
Answer: Dear PINAPOLU S., please specify the exact date, time and amount of your withdrawal to our email - public. Relations(at)1xpartner.com. Also, provide us with your client ID. We will check all the information
Answer: Hello! Usually the verification of the specific document takes up to 73 hours by the Security Department, as per the Terms & Conditions. Please wait until you've received the letter from the Security Department Team
Answer: Hello! In this case, please consider contacting the Support Mail at [email protected]. There, provide the details and the context of your situation and you will be assisted with your case
Answer: Hello! Please provide more info with the screenshots of what do you mean to us at [email protected] so that we could assist you with that


Dear Alter!
Please, write your gambling ID on our email address public. Relations(at)1xpartner.com so that we can investigate this situation. We will try to help you in this matter and will contact you in a short period of time
Best regards,
The 1xBet Support