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1xbet

4.3

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1xbet Reviews Summary

The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.

This summary is generated by AI, based on text from customer reviews

service
275
quality
862
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

TZ
4 reviews
3 helpful votes
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Do not trust this company for betting. I deposited 140 US dollars to my account but it did not appear, I tried a lot to contact their brokers but they did not help me. My money got lost then, its not trusting...

Date of experience: June 27, 2019
IxBet S. — 1xbet Rep
over a year old

Dear Alter!

Please, write your gambling ID on our email address public. Relations(at)1xpartner.com so that we can investigate this situation. We will try to help you in this matter and will contact you in a short period of time

Best regards,
The 1xBet Support

Kenya
2 reviews
8 helpful votes
Follow Find I.
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Scammer bookmaker!
January 14, 2019

It was quite exciting to have a new international bookmaker in kenya. There aren't too many. However, these individuals are proving to be scammers. When you find a suitable game and odd, you place your bet as you see fit. However, mid stream a bet, the company changes the odds. This unusual practice (in fact unheard of) results in massive loses - especially for those who rely on arbitrage betting.

Worse still, should you win, the company leisurely changes your winnings without second thought. Withdrawal from the site depends in your luck. NO GUARANTEES! Winning does not necessarily favor you. Following up with their support team results in baffling answers. Mostly they'll tell you an employee accidentaly put in the wrong odds! WHAT! This is simply too ridiculous to fathom!

Further, should you want to withdraw, your winnings, you are asked to attach a selfie of you holding a paper with the current date... mighty peculiar! I've never had to take a mugshot for a betting site before. The worst part of this is it is not asked of you before hand as you register. If it had been done I surely wouldn't have registered with them.

Date of experience: January 14, 2019
IxBet S. — 1xbet Rep
over a year old

Dear Find!

Please describe in more details what happened on our email address public. Relations(at)1xpartner.com. Also, provide your ID number. We will try to help you in the situation that has arisen

Best regards,
The 1xBet Support