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The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.
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My sincere gratitude to 1xbet for not asking a bunch of unnecessary questions and simply checking the documents and giving the go-ahead for confirmation. But I cant help mentioning that it took a whole day. This is the first time Ive waited so long for KYC to be completed
It's actually a pretty good service
I've never had any issues with glitches or funds not being withdrawn, but sometimes they can delay withdrawals. And that's fine the problem is that their support takes even longer to respond by the time I no longer need their help. It just makes me nervous; I worry that the funds will disappear or something like that
Had a small issue with a bet settlement on a postponed cricket match. I pinged their Telegram support, and a human actually replied within ten minutes and fixed the ticket. Much better than waiting for an email
Whether you use Skrill, Neteller, or local bank transfers, they have it all covered. I traveled abroad last month and could still manage my account without any regional payment issues. Very flexible
If you're tired of the restrictive betting limits, this is where you need to be. I've had accounts on multiple big-name platforms where they'd limit my stake to pennies the moment I had a couple of decent wins. Here, the limits are significantly higher, allowing for serious stakes on major league games without the constant fear of getting your account flagged or restricted immediately. They actually seem to welcome the volume. I recently placed a substantial bet on a Champions League match and the process was seamless no traders holding up the bet for 5 minutes
Decided to take a risk and bet on the exact score in tennis. When the bet came in, I couldn't believe my eyes. The amount was decent for me, so I immediately withdrew part of it.
I had a question about calculating tennis odds, wrote to support, and got a reply right away. They explained the refund rules, everything was polite and to the point. It's nice that there are real people there, not robots.
When converted to dollars, the exchange rate is spot on, but the money arrives at different times. It's great that there are so many ways to withdraw funds.
I use two-factor authentication 2FA and I've never felt like my funds were at risk. They take security seriously, which is the most important thing when you're keeping a balance online
Thank you for sharing your experience! We're happy to hear that you feel secure using 2FA and trust our approach to protecting your funds.
Best regards,
1xBet Team
I like that they are constantly adding new features. Last month they updated the "bet builder" and it's now much easier to combine different markets from the same game into one slip
Thank you for your feedback! We're glad to hear that you're enjoying the new features and improvements in the Bet Builder.
Best regards,
1xBet Team
When there's no real football on, the virtual leagues are surprisingly entertaining. The rounds happen every few minutes, so it's great for a quick thrill
Thank you for your feedback! We're glad you enjoy the virtual leagues and find them exciting for quick play.
Best regards,
1xBet Team
The promo code store is a cool touch. You earn points just by betting like you normally would, and then you can trade them for free bets. It's a nice way to get a second chance if you've had a rough run of luck
Thank you for sharing your thoughts! We're happy to know this feature brings additional value and makes the overall experience more enjoyable.
Best regards, 1xBet Team
Crypto integration is flawless. I deposited USDT and it was credited to my betting balance in literally two minutes. No hidden fees, no pending nonsense just instant action
Thank you for your feedback! We're glad to hear that the process was smooth and fast, and that everything worked clearly and efficiently for you.
Best regards, 1xBet Team
Their Dota 2 and CS2 coverage is probably the best in the industry. They cover every minor qualifier, not just the Tier 1 tournaments
Thank you for your feedback! We're pleased to know that the variety and depth of available events meet your expectations.
Best regards, 1xBet Team
Support confirmed that the payment had been sent, but i only received the money the next morning. Bookmaker itself didnt delay it, i dont think so, maybe there were a lot of requests, so i have no complaints
Thank you for your feedback. We're glad to hear the issue was resolved and that you received your payment. Delays can sometimes occur due to high request volumes or processing times on the payment provider's side. We appreciate your understanding.
Best regards, 1xBet Team
The bet slip sale is a life saver. When my parlay is 4/5 and the last game is looking shaky, I can just take the money and run. The values offered for cash out are usually pretty fair compared to the live odds
Thank you for your feedback. We're glad to hear that the cash out feature is helpful and that you find the offered values fair. We appreciate your trust and support.
Best regards, 1xBet Team
There are thousands of slots, which is cool, but it's almost too much. I usually just stick to the live blackjack. The dealers are professional and the stream quality is high def
Thank you for your feedback. We're glad to know you're satisfied with the experience, especially the professional hosts and high-quality broadcast. We also appreciate your thoughts on the wide selection available.
Best regards, 1xBet Team
What wouldnt you do for security and full access to all the features of your personal account?) I had to make scanned copies of my documents, wait a whole day, and only then was I verified.
Thank you for your feedback. Verification is required for account security and full access to all features. If you have any questions, please contact our support team.
Best regards, 1xBet Team
For the past two weeks, deposits havent been going through on the first try. At first, theyre rejected, but if you refresh the page and do the same thing again, it works. Maybe it's just me.
Thank you for your feedback. Please contact our support team for assistance.
1xBet Team
Answer: As big football fan - I like it. 1xbet is good bookmaker and surely not a scam, or something like this. Its licensed by Curacao, which allows gambling, betting on lotteries, live casino, slots, TV games and other forms of entertainment. I have been playing with them for several years now, and I can safely recommend 1xbet to everyone who is interested in betting.
Answer: SBI and indian bank global master card debit cards are confirm accepted in 1xbet. I'm using them right now.
Answer: I really like their app not only because it's easier to use than desktop ver. But also because their app is much more user-friendly than other bookie's P.S. I'm apple user so obviously I use ios ver. Can't be sure about android ver.
Answer: Hello! You can familiarize yourself with a plethora of bonuses provided to us by clicking "Promo" on the upper part of our website
Answer: Dear PINAPOLU S., please specify the exact date, time and amount of your withdrawal to our email - public. Relations(at)1xpartner.com. Also, provide us with your client ID. We will check all the information
Answer: Hello! Usually the verification of the specific document takes up to 73 hours by the Security Department, as per the Terms & Conditions. Please wait until you've received the letter from the Security Department Team
Answer: Hello! In this case, please consider contacting the Support Mail at [email protected]. There, provide the details and the context of your situation and you will be assisted with your case
Answer: Hello! Please provide more info with the screenshots of what do you mean to us at [email protected] so that we could assist you with that


Thank you for your feedback! We're glad to hear that you're satisfied with the exchange rates and the variety of withdrawal options. Processing times may vary depending on the selected method, but we're always working to make them as fast as possible.
Best regards, 1xBet Team