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The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.
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There were several occasions when I needed money urgently within 10 minutes, otherwise everything would have been sad. There were about 20 such situations, and all 20 times 1xbet did not let me down.
At some point during the games, I didn quite understand how to usethe bonus, I couldnt do it
It's great that customer suppoprt explain it so clearly that even a fool can understand it.
Thank you for your feedback! We're glad to hear that our customer support team was able to explain how to use the bonus clearly and help resolve your question. If you need any further assistance, feel free to contact us anytime.
Best regards,
1xBet Team
Usually all bookmakers are closed on weekends, but here they withdrew the money in two hours. Four points for having to resolve the withdrawal status issue with customer support.
Thank you for your feedback! We're glad that your withdrawal was processed quickly. At the same time, we're sorry that you had to contact customer support to resolve the status issue. We'll continue working to make the process even more convenient.
Best regards,
1xBet Team
Tudo parece estar em ordem, tudo está no alto nível da 1xbet, só falta carregar todas as informações na secção de perguntas, para não sobrecarregar os operadores
Obrigado pelo seu feedback! Ficamos felizes em saber que, no geral, você está satisfeito com o nível de serviço da 1xBet.
Com os melhores cumprimentos,
Equipa 1xBet
I couldnt log in for a long time because support requested data to confirm my identity. Everything was restored in half an hour, I am very grateful to the guys.
Thank you for your feedback! We're glad that the issue with account access was resolved quickly and that our support team could assist you.
Best regards,
1xBet Team
A whole day for verification, well, a whole day is a bit much.
They said the photos weren't clear, so I had to retake them a couple of times. Apparently, they liked the photos better the second time around.
Thank you for your feedback. Verification may take some time as we carefully review the submitted documents. Sometimes photos need to be retaken if they are not clear enough for verification. We appreciate your patience and understanding.
Best regards, 1xBet Team
For the first time, I have a feeling that I am important to the bookmaker as a player, and this is largely thanks to the support service
Thank you for your kind words!. Our support team always strives to provide the best possible service.
Best regards, 1xBet Team
And let someone tell me that Tier 2 Dota is dead. I'll show them all the betting history and the fact that I almost made a fortune on that very Tier 2
Thank you for sharing your experience! We're glad to hear that betting on Tier 2 matches brought you positive emotions.
Best regards, 1xBet Team
At other bookmakers, i could wait for days for the money to arrive in my account, but at 1xbet, it takes just a couple of minutes and you're ready to play.
Thank you for your feedback! We're glad to hear that you're satisfied with the speed of withdrawals.
Best regards, 1xBet Team
Do two express bets on football and one on basketball! I've never won more than $200 in my life, and now I have $1250 in my account. NICE!
Thank you for sharing your experience! We're glad that betting brought you positive эмоции.
Best regards, 1xBet Team
I mainly use it to watch and bet on tennis. The built-in player works perfectly on my tablet and being able to see the stats update in real-time right next to the video feed is a huge plus. Payouts are generally fast, usually hitting my E wallet within an hour, which is all I really ask for
Thank you for your detailed feedback! We're glad to hear that you enjoy watching and betting on tennis, and that the built-in player and real-time statistics make your experience even more convenient. It's also great to know that you're satisfied with the payout speed.
Best regards, 1xBet Team
The reason im mad at the Tier 3 Dota scene is because there are a lot of games and teams skip games. I bet on some team, and they decided not to play, so tech lose. I explained everything to support, and they gave everything back.
Hello!
Thank you for your feedback. We're glad our support team was able to review your situation and resolve the issue.
Best regards,
1xBet Team
While I was sitting at work and working, I passed the verification. But here's what I thought about: if I had been sitting at home waiting, I would have been very nervous.
It seems like it's not critical as long as you're busy with something, but I look at this situation from another angle, and it's really annoying.
Hello!
Thank you for sharing your thoughts. We understand that waiting for verification can feel stressful, especially if you're focused on it. We appreciate your patience and are constantly working to make the process as smooth and fast as possible.
Best regards,
1xBet Team
I only have problems with large withdrawals. Once they asked for verification, then the withdrawal went through normally, but now I'm waiting again for them to process it.
Hello!
Thank you for your feedback. Please note that additional checks may sometimes be required for large withdrawals. This is a standard procedure, and processing time may vary. We appreciate your patience and understanding.
Best regards,
1xBet Team
Didnt want to lower rating, but due to some recent misunderstandings with the conclusions, I have no choice. Please sort out the delays.
Hello!
Thank you for your feedback. We're sorry to hear about the inconvenience. Withdrawal processing times may sometimes vary due to additional checks. We appreciate your patience and will continue working to improve our service.
Best regards,
1xBet Team
In a year and a half, I won and played enough at the casino to form an opinion about 1xbet. In short, 1xbet profitable, fast, and incredibly reliable.
Hello!
Thank you for sharing your experience. We're glad to hear that you appreciate the speed, reliability, and overall service of 1xBet.
Best regards,
1xBet Team
The sheer volume of betting options is mind blowing but honestly, the desktop site feels like a maze sometimes. It took me a while to find the specific player props for the Champions League. Once I placed the bet, everything went smoothly, and the odds were better than most local shops but they really need to declutter the interface to make it more user friendly for casual bettors
Hello!
Thank you for your detailed feedback. We're glad to hear that you appreciate the wide range of betting options and competitive odds. We also value your comments about the website interface.
Best regards,
1xBet Team
I`ve been burned before, so I`m very picky about where I put my money. This site has all the right licenses and the 2FA makes me feel safe. I've never had a single issue with a deposit or a payout. Total peace of mind
Hello!
Thank you for sharing your experience. We're glad to hear that you feel safe using our platform and that deposits and withdrawals have been smooth for you. Your trust means a lot to us.
Best regards,
1xBet Team
The game library here is substantial roughly 2,800 slots from reputable providers. That's the good news, the less good news is that new releases appear with a noticeable delay. Games I've seen launching elsewhere take 2-3 weeks to show up here, sometimes longer, for someone who enjoys trying new slots, that's frustrating. Withdrawals are acceptable: 7 transactions over 4 months, $100-$800, averaging about 18 hours. Verification was straightforward, completed in 8 hours; cashback is 7%, which is decent but not exceptional; the interface is clean, mobile browser works well enough. Support responds within 10 minutes typically. It's a competent platform that does nothing particularly wrong but also nothing particularly exciting
Hello!
Thank you for your detailed feedback. We're glad you appreciate our game library, interface, support speed, and withdrawal process. We also take note of your comments about new releases and will work on improving that experience.
Best regards,
1xBet Team
Going to meet my friends at a bar every two weeks to watch football over a beer. I make a deposit right from the bar, and three minutes later, everything is already on my account.
Thank you for your feedback! We're glad to hear that your deposits are quick and convenient.
Best regards,
1xBet Team
Answer: As big football fan - I like it. 1xbet is good bookmaker and surely not a scam, or something like this. Its licensed by Curacao, which allows gambling, betting on lotteries, live casino, slots, TV games and other forms of entertainment. I have been playing with them for several years now, and I can safely recommend 1xbet to everyone who is interested in betting.
Answer: SBI and indian bank global master card debit cards are confirm accepted in 1xbet. I'm using them right now.
Answer: I really like their app not only because it's easier to use than desktop ver. But also because their app is much more user-friendly than other bookie's P.S. I'm apple user so obviously I use ios ver. Can't be sure about android ver.
Answer: Hello! You can familiarize yourself with a plethora of bonuses provided to us by clicking "Promo" on the upper part of our website
Answer: Dear PINAPOLU S., please specify the exact date, time and amount of your withdrawal to our email - public. Relations(at)1xpartner.com. Also, provide us with your client ID. We will check all the information
Answer: Hello! Usually the verification of the specific document takes up to 73 hours by the Security Department, as per the Terms & Conditions. Please wait until you've received the letter from the Security Department Team
Answer: Hello! In this case, please consider contacting the Support Mail at [email protected]. There, provide the details and the context of your situation and you will be assisted with your case
Answer: Hello! Please provide more info with the screenshots of what do you mean to us at [email protected] so that we could assist you with that


Thank you for sharing your experience! We're glad to hear that our service was able to help you in important moments. We appreciate your trust.
Best regards,
1xBet Team