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The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.
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They got our money and not credited to our 1x bet, They simply telling we need 3 hours, 1day like that and then they are not credited to our account. Even call, mail, chat support also they are not ready to give a reply.
This is scam when you withdraw the small amount it's ok but when you try withdraw more than1000 then site refuse to withdraw
Dear Mohan N.,
In this case please consider writing to our 1xBet Official page - https://www.facebook.com/1xbet.ind/, where you can surely the get the help needed regarding your situation
All the best,
The 1xBet Support
I am totally fade up with 1xbet and its support teams are good for nothing. I have three deposit in pending. Its been like two months. I submitted all documents through email several times. This my third review in trustpilot and everytime i get feedback from them saying contact their support team but They have no intention to give our money back. I am trully tired of their lies. They are full of liers, cheaters.my id *******.
Dear Rakib H.,
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
Recently, I've deposited, bet and won $500.1xbet asked me for verification. I have provided all requested documents. After the confirmation, I received everything. Good. Will continue playing
Dear Ab K.,
Thank you very much for your feedback!
Really disappointed by 1xbet. I have been using 1xbet for a long time and had no issues. On 19th November i used bank transfer option to deposit money *******PKR into my account and after transferring money i created deposit request but money wasnt credited into my account. I asked the guy on chat support and they said that they havent received the money. I filed a complaint with my bank and i was informed that the money was sent to the account the very same day. I sent all the transaction details, deposit slips, confirmation emails and my bank account statement at *******@1xbet-team.com but no one replys there. Now after providing all the documentations even the chat support has a default message saying to wait, they act like bots, not listening to what customer is saying and only saying that to wait. Its 26th November and still there is no response.
I had been a loyal customer of 1xbet but after such behaviour and stealing my funds im afraid to say that i wont be using any of your services ever again.
If you guys really do care for your customers then atleast resolve the issue on priority basis. My account id is: *******
Dear Ahmad S.!
Thank you for your review. We kindly ask you to specify the exact date, time, amount of your transaction, payment system and your client ID. We will surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
Takes a little getting used to, but surprisingly pretty good. I really like the variety of casino and sports betting brought straight to the convenience of your home and smartphone... so I'd say its worth it. If you are concerned about your account or payout, simply send them a chat. Customer service will respond promptly
Dear George G.!
Thank you for the review and for choosing our bookmaker company!
Best regards,
The 1xBet Support
Company that does illegal bootleg up loading will be honest. They are a scam. Good reviews are fake.
Dear tony l.,
Thank for your review. To understand all situation, please describe your question in more details with providing your client ID. We will definitely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
I wonder how long it takes for custom er support to attend to a request. I have been trying to get my 2FA authentication deactivated as i misplaced my phone that has the Google authenticator. Sent several emails with the requested ID. No response. It seems like I am in for a wait till eternity and my request will never be honored. It is really tiring
Dear Oluseyi A.,
Thank you for your feedback. To resolve your question as quickly as possible, please contact our Support Service - [email protected] directly with providing your client ID
You will surely receive the help needed on this situation
All the best,
The 1xBet Support
Hi there,
My ID: *******
Note: Going forward we are not depositing any further amounts till the issue is resolved and if it is not resolved will be closing the account and advise all my mates to do the same. I do not have time to write emails on your negligence. You guys taking ages on responding
This is the 5th time the transaction went through but the amount was not deposited to my betting account. How many times do I have to complain and wait for the return of my deposited money?
This is happening regularly with the payment gateways and taking ages to respond
Following four transactions to Easemykart and Fabshopco happened through paydoor9 gateway.
And i received thank you messages as shown below in the attachment but money did not credited to my betting account
Transactions happened on
27-OCT-2021: Ease My Kart 5000 INR
27-OCT-2021: Fabshopco 4500 INR
30-OCT-2021: Ease My Kart 5000 INR
31-OCT-2021: Ease My Kart ******* INR
11-NOV-2021: Acadewe. ******* INR
I've tried reaching out on facebook and chatting but no response and i do not have all the time to just follow up on your mistakes. Do the needful
Dear DEEPAK b.!
Thank you for your review.
To resolve your question as quickly as possible, we kindly ask you to contact our Support Service - [email protected] directly with providing your client ID and all details about your payments. You will surely receive the help needed on this situation.
Best regards,
The 1xBet Support
I usually bet just for fun. Mainly I play with 1xbet, and have not had any problems so far. Recommend depositing/withdrawing via e-wallets. For me, it is the fastest and the most reliable way
Dear Damba M.!
Thank you for the review and for choosing our bookmaker company!
Best regards,
The 1xBet Support
Very complicated withdraw system, poor customer support. I surely can't recommend this betting site to anyone it is just a scam. Their withdrawal policies are just over complicated. 1xbet is the only betting site where no one is guaranteed on withdrawing shun from this scam platform.
Dear Ryan K.!
Thank you for your review. We kindly ask you to specify the exact date, time, amount of your transaction, payment system and your client ID. We will surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
I withdraw many times 600 rs and got in 24 hours in account but when i try to get 8000 rs withdrawl, 1xbet show me message that it was completed but money is not get in my account, i ask for transacrion number for verify by my bank but they not give alsot tansaction number, and message me for complaint through email id. I emailed withbmy bank statement 48 hours ago but yet not getting reply from 1xbet. Not give me transaction number, now its look like doubtful for big money, if 1xbet show this message my id is ******* and yet not getting any good responce from your side from 48 hours
Dear Tejas m.,
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
I have been betting on 1xbet for over a year now. The odds are good, my payments have never been delayed. 1xbet support team is always responsive. Overall satisfied
Dear Joe W.!
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Totally a Scam Website Cheat with ur Funds took my 800$. I have 8000$ In Balance when i took withdraw i receive 7200$ in Crypto I ask them on calls and emails and chat never ever got answer after a time i got answer and i provide them all proofs and Blockchain Explorer Address and Details where it clearly show sender was sent 7200$ Exactly and after providing to their team they told me there system will block me lol? Why? When i ask them to provide me proof of Block chain where u sent 800$ they never reply and block me thats shocking they dont have proof never ever and block my account. There team members are suprize when i sent them blockchain details showing 7200$ was sent to me lol and they dont know crypto can track only with Blockchain explorer all over the world so i request u all to stay away from site whenever u win they sent u miney only once if amount is small otherwise they block ur account and took all profit in transaction fee which is kore then 30% and when u ask them why u took this they will block u i have all proofs.
Dear Hassan J.!
Thank you for your review. We kindly ask you to specify the exact date, time, amount of your transaction, payment system and your client ID. We will surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
I think that 1xbet is one of the top bookies. For the last year I had only positive experience by betting there. I always withdraw via Skrill and no issues so far
Dear Melvin A.!
Thank you for the review and for choosing our bookmaker company!
Best regards,
The 1xBet Support
Hello,
Yesterday i had done with the payment of INR **** but yet not updated in my 1X bet wallet. Almost 24 hours are over but yet not updated third class application...
It's my humble request to all please do not download this application.
Dear Ajay J.!
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
I have been with reputable books like 888 and Betfair, for years, never had Any issue.
I made a micro deposit to test this site, and its really ridiculous how they treat their customers.
Verification process just seems like a deterant from You withdrawing money You won.And ppl doin it are plain obnoxious! Worst experiance ever, ill probably give up to withdraw the money, as its a small sum, but i Will warn the others STAY AWAY
Dear Mirza B.!
Thank for your review. To understand all the situation, please specify your client ID. We will surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
1XBET is one of the best bookmakers I've ever dealt with. In over 6 years time I placed 1000s of bets with them. For me, who bets only on football, this is a great site. No issues with payouts, easy to keep to deposit limits and web site/mobile site is really easy. Surprised at the poor ratings to be fair
Dear Charles B.!
We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
I made a deposit of 2000 on 10th October. It's already morethan 48hrs... but still they're not responding through mail... i called them nearly 10-15 times... every time they're wasting 10-15mins after that cancelling my call without giving any clarity... please don't trust this app... don't lost ur money... my gaming id *******
Dear santosh u.,
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
I enjoy playing with 1xbet. Mostly because of wide variety of betting options. Each time you can try something new.
However, I rated them 4 due to prolonged verification. But, it is worth to be noted that I've passed it successfully
Dear Carl W.!
Thank you for the review and for choosing our bookmaker company!
Best regards,
The 1xBet Support
Answer: As big football fan - I like it. 1xbet is good bookmaker and surely not a scam, or something like this. Its licensed by Curacao, which allows gambling, betting on lotteries, live casino, slots, TV games and other forms of entertainment. I have been playing with them for several years now, and I can safely recommend 1xbet to everyone who is interested in betting.
Answer: SBI and indian bank global master card debit cards are confirm accepted in 1xbet. I'm using them right now.
Answer: I really like their app not only because it's easier to use than desktop ver. But also because their app is much more user-friendly than other bookie's P.S. I'm apple user so obviously I use ios ver. Can't be sure about android ver.
Answer: Hello! You can familiarize yourself with a plethora of bonuses provided to us by clicking "Promo" on the upper part of our website
Answer: Dear PINAPOLU S., please specify the exact date, time and amount of your withdrawal to our email - public. Relations(at)1xpartner.com. Also, provide us with your client ID. We will check all the information
Answer: Hello! Usually the verification of the specific document takes up to 73 hours by the Security Department, as per the Terms & Conditions. Please wait until you've received the letter from the Security Department Team
Answer: Hello! In this case, please consider contacting the Support Mail at [email protected]. There, provide the details and the context of your situation and you will be assisted with your case
Answer: Hello! Please provide more info with the screenshots of what do you mean to us at [email protected] so that we could assist you with that


Dear Shivaprasada Y.,
Thank for your review. To understand the whole situation, please describe your situation in more details to our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and provide your client ID. We will surely check all the necessary information and get back to you with an answer