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1xbet

4.3

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1xbet Reviews Summary

The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.

This summary is generated by AI, based on text from customer reviews

service
275
quality
862
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Shivaprasada Y.
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Poor Customer Service
December 18, 2021

They got our money and not credited to our 1x bet, They simply telling we need 3 hours, 1day like that and then they are not credited to our account. Even call, mail, chat support also they are not ready to give a reply.

Date of experience: December 17, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Shivaprasada Y.,

Thank for your review. To understand the whole situation, please describe your situation in more details to our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and provide your client ID. We will surely check all the necessary information and get back to you with an answer

India
1 review
0 helpful votes
Follow Mohan N.
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This is scam when you withdraw the small amount it's ok but when you try withdraw more than1000 then site refuse to withdraw

Date of experience: December 17, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Mohan N.,

In this case please consider writing to our 1xBet Official page - https://www.facebook.com/1xbet.ind/, where you can surely the get the help needed regarding your situation

All the best,
The 1xBet Support

Bangladesh
1 review
0 helpful votes
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Cheaters...
December 14, 2021

I am totally fade up with 1xbet and its support teams are good for nothing. I have three deposit in pending. Its been like two months. I submitted all documents through email several times. This my third review in trustpilot and everytime i get feedback from them saying contact their support team but They have no intention to give our money back. I am trully tired of their lies. They are full of liers, cheaters.my id *******.

Date of experience: December 13, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Rakib H.,

Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

All the best,
The 1xBet Support

GB
1 review
0 helpful votes
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Will continue playing
December 9, 2021

Recently, I've deposited, bet and won $500.1xbet asked me for verification. I have provided all requested documents. After the confirmation, I received everything. Good. Will continue playing

Date of experience: December 9, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Ab K.,

Thank you very much for your feedback!

Pakistan
1 review
0 helpful votes
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Really disappointed by 1xbet. I have been using 1xbet for a long time and had no issues. On 19th November i used bank transfer option to deposit money *******PKR into my account and after transferring money i created deposit request but money wasnt credited into my account. I asked the guy on chat support and they said that they havent received the money. I filed a complaint with my bank and i was informed that the money was sent to the account the very same day. I sent all the transaction details, deposit slips, confirmation emails and my bank account statement at *******@1xbet-team.com but no one replys there. Now after providing all the documentations even the chat support has a default message saying to wait, they act like bots, not listening to what customer is saying and only saying that to wait. Its 26th November and still there is no response.
I had been a loyal customer of 1xbet but after such behaviour and stealing my funds im afraid to say that i wont be using any of your services ever again.
If you guys really do care for your customers then atleast resolve the issue on priority basis. My account id is: *******

Date of experience: November 26, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Ahmad S.!

Thank you for your review. We kindly ask you to specify the exact date, time, amount of your transaction, payment system and your client ID. We will surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Norway
1 review
1 helpful vote
Follow George G.
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So far so good
November 26, 2021

Takes a little getting used to, but surprisingly pretty good. I really like the variety of casino and sports betting brought straight to the convenience of your home and smartphone... so I'd say its worth it. If you are concerned about your account or payout, simply send them a chat. Customer service will respond promptly

Date of experience: November 26, 2021
IxBet S. — 1xbet Rep
over a year old

Dear George G.!

Thank you for the review and for choosing our bookmaker company!

Best regards,
The 1xBet Support

Texas
1 review
0 helpful votes
Follow tony l.
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Company that does illegal bootleg up loading will be honest. They are a scam. Good reviews are fake.

Date of experience: November 19, 2021
IxBet S. — 1xbet Rep
over a year old

Dear tony l.,

Thank for your review. To understand all situation, please describe your question in more details with providing your client ID. We will definitely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Canada
2 reviews
0 helpful votes
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Slow response time
November 19, 2021

I wonder how long it takes for custom er support to attend to a request. I have been trying to get my 2FA authentication deactivated as i misplaced my phone that has the Google authenticator. Sent several emails with the requested ID. No response. It seems like I am in for a wait till eternity and my request will never be honored. It is really tiring

Date of experience: November 18, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Oluseyi A.,

Thank you for your feedback. To resolve your question as quickly as possible, please contact our Support Service - [email protected] directly with providing your client ID
You will surely receive the help needed on this situation

All the best,
The 1xBet Support

India
1 review
0 helpful votes
Follow DEEPAK b.
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Hi there,
My ID: *******

Note: Going forward we are not depositing any further amounts till the issue is resolved and if it is not resolved will be closing the account and advise all my mates to do the same. I do not have time to write emails on your negligence. You guys taking ages on responding

This is the 5th time the transaction went through but the amount was not deposited to my betting account. How many times do I have to complain and wait for the return of my deposited money?
This is happening regularly with the payment gateways and taking ages to respond

Following four transactions to Easemykart and Fabshopco happened through paydoor9 gateway.
And i received thank you messages as shown below in the attachment but money did not credited to my betting account

Transactions happened on

27-OCT-2021: Ease My Kart 5000 INR
27-OCT-2021: Fabshopco 4500 INR
30-OCT-2021: Ease My Kart 5000 INR
31-OCT-2021: Ease My Kart ******* INR
11-NOV-2021: Acadewe. ******* INR

I've tried reaching out on facebook and chatting but no response and i do not have all the time to just follow up on your mistakes. Do the needful

Date of experience: November 12, 2021
IxBet S. — 1xbet Rep
over a year old

Dear DEEPAK b.!

Thank you for your review.
To resolve your question as quickly as possible, we kindly ask you to contact our Support Service - [email protected] directly with providing your client ID and all details about your payments. You will surely receive the help needed on this situation.

Best regards,
The 1xBet Support

GB
1 review
2 helpful votes
Follow Damba M.
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Fun
November 11, 2021

I usually bet just for fun. Mainly I play with 1xbet, and have not had any problems so far. Recommend depositing/withdrawing via e-wallets. For me, it is the fastest and the most reliable way

Date of experience: November 10, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Damba M.!

Thank you for the review and for choosing our bookmaker company!

Best regards,
The 1xBet Support

Kenya
1 review
0 helpful votes
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Withdrawal Rejected
November 10, 2021

Very complicated withdraw system, poor customer support. I surely can't recommend this betting site to anyone it is just a scam. Their withdrawal policies are just over complicated. 1xbet is the only betting site where no one is guaranteed on withdrawing shun from this scam platform.

Date of experience: November 10, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Ryan K.!

Thank you for your review. We kindly ask you to specify the exact date, time, amount of your transaction, payment system and your client ID. We will surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

India
1 review
0 helpful votes
Follow Tejas m.
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I withdraw many times 600 rs and got in 24 hours in account but when i try to get 8000 rs withdrawl, 1xbet show me message that it was completed but money is not get in my account, i ask for transacrion number for verify by my bank but they not give alsot tansaction number, and message me for complaint through email id. I emailed withbmy bank statement 48 hours ago but yet not getting reply from 1xbet. Not give me transaction number, now its look like doubtful for big money, if 1xbet show this message my id is ******* and yet not getting any good responce from your side from 48 hours

Date of experience: November 7, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Tejas m.,

Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

All the best,
The 1xBet Support

GB
1 review
0 helpful votes
Follow Joe W.
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Overall satisfied
November 4, 2021

I have been betting on 1xbet for over a year now. The odds are good, my payments have never been delayed. 1xbet support team is always responsive. Overall satisfied

Date of experience: November 4, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Joe W.!

Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant

Best regards,
The 1xBet Support

Pakistan
1 review
0 helpful votes
Follow Hassan J.
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Totally a Scam Website Cheat with ur Funds took my 800$. I have 8000$ In Balance when i took withdraw i receive 7200$ in Crypto I ask them on calls and emails and chat never ever got answer after a time i got answer and i provide them all proofs and Blockchain Explorer Address and Details where it clearly show sender was sent 7200$ Exactly and after providing to their team they told me there system will block me lol? Why? When i ask them to provide me proof of Block chain where u sent 800$ they never reply and block me thats shocking they dont have proof never ever and block my account. There team members are suprize when i sent them blockchain details showing 7200$ was sent to me lol and they dont know crypto can track only with Blockchain explorer all over the world so i request u all to stay away from site whenever u win they sent u miney only once if amount is small otherwise they block ur account and took all profit in transaction fee which is kore then 30% and when u ask them why u took this they will block u i have all proofs.

Date of experience: November 3, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Hassan J.!

Thank you for your review. We kindly ask you to specify the exact date, time, amount of your transaction, payment system and your client ID. We will surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Czechia
2 reviews
0 helpful votes
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No issues so far
October 24, 2021

I think that 1xbet is one of the top bookies. For the last year I had only positive experience by betting there. I always withdraw via Skrill and no issues so far

Date of experience: October 23, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Melvin A.!

Thank you for the review and for choosing our bookmaker company!

Best regards,
The 1xBet Support

India
1 review
0 helpful votes
Follow Ajay J.
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Hello,

Yesterday i had done with the payment of INR **** but yet not updated in my 1X bet wallet. Almost 24 hours are over but yet not updated third class application...
It's my humble request to all please do not download this application.

Date of experience: October 16, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Ajay J.!

Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

All the best,
The 1xBet Support

BA
1 review
0 helpful votes
Follow Mirza B.
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I have been with reputable books like 888 and Betfair, for years, never had Any issue.
I made a micro deposit to test this site, and its really ridiculous how they treat their customers.
Verification process just seems like a deterant from You withdrawing money You won.And ppl doin it are plain obnoxious! Worst experiance ever, ill probably give up to withdraw the money, as its a small sum, but i Will warn the others STAY AWAY

Date of experience: October 14, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Mirza B.!

Thank for your review. To understand all the situation, please specify your client ID. We will surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Poland
1 review
0 helpful votes
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6 years with 1xbet
October 14, 2021

1XBET is one of the best bookmakers I've ever dealt with. In over 6 years time I placed 1000s of bets with them. For me, who bets only on football, this is a great site. No issues with payouts, easy to keep to deposit limits and web site/mobile site is really easy. Surprised at the poor ratings to be fair

Date of experience: October 13, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Charles B.!

We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!

Best regards,
The 1xBet Support

India
1 review
0 helpful votes
Follow santosh u.
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I made a deposit of 2000 on 10th October. It's already morethan 48hrs... but still they're not responding through mail... i called them nearly 10-15 times... every time they're wasting 10-15mins after that cancelling my call without giving any clarity... please don't trust this app... don't lost ur money... my gaming id *******

Date of experience: October 12, 2021
IxBet S. — 1xbet Rep
over a year old

Dear santosh u.,

Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

All the best,
The 1xBet Support

GB
2 reviews
0 helpful votes
Follow Carl W.
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Enjoy playing
October 10, 2021

I enjoy playing with 1xbet. Mostly because of wide variety of betting options. Each time you can try something new.
However, I rated them 4 due to prolonged verification. But, it is worth to be noted that I've passed it successfully

Date of experience: October 8, 2021
IxBet S. — 1xbet Rep
over a year old

Dear Carl W.!

Thank you for the review and for choosing our bookmaker company!

Best regards,
The 1xBet Support