Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of 1StopBedrooms

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


How would you rate 1StopBedrooms?
grey stargrey stargrey stargrey stargrey star

1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 75 days

Instant Feedback

15,798 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Cheryl M.
Unfollow Cheryl M.
Share Review
Report Review

Fast service item as described
August 1, 2024

Fast service item as described. Ordering process easy. Would recommend to others.

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Minnesota
1 review
0 helpful votes
Follow Paula D.
Unfollow Paula D.
Share Review
Report Review

I have ordered a few things from 1 stop bedrooms, they seem to have lower prices on exact same items as other furniture stores and they ship for free! I have never had any problems.

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Louisiana
1 review
0 helpful votes
Follow Suzanne U.
Unfollow Suzanne U.
Share Review
Report Review

Very professional team
August 1, 2024

Very professional team. Order shipped in a timely manner.! Very helpful

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Colorado
1 review
0 helpful votes
Follow Ken B.
Unfollow Ken B.
Share Review
Report Review

Very professional!
August 1, 2024

Very professional! Kept me informed throughout the process.

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

California
1 review
0 helpful votes
Follow Monica W.
Unfollow Monica W.
Share Review
Report Review

Customer Service very helpful and very fast at helping with questions and answers.

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Texas
1 review
0 helpful votes
Follow Jonathan S.
Unfollow Jonathan S.
Share Review
Report Review

Great service informative reminded me that I need to add another item for my purchase which saved me alot of time and money

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Ohio
1 review
0 helpful votes
Follow Tara R.
Unfollow Tara R.
Share Review
Report Review

Great customer service!
August 1, 2024

Great customer service! The ordering process was easy and straightforward.

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Virginia
1 review
0 helpful votes
Follow Jami Y.
Unfollow Jami Y.
Share Review
Report Review

Purchasing from 1StopBedrooms was incredibly easy, and they have been wonderfully communicative since. We definitely order from them again!

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Kentucky
1 review
0 helpful votes
Follow Robin V.
Unfollow Robin V.
Share Review
Report Review

Just ordered an entertainment center for my living room. Ordering process was very smooth and easy.
Representative very helpful and pleasant to deal with. Hoping my furniture deliver and set-up will be as pleasant.

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

New York
1 review
0 helpful votes
Follow Gina I.
Unfollow Gina I.
Share Review
Report Review

Great communication and help finding the right furniture for me! Thank you one stop!

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

South Carolina
1 review
0 helpful votes
Follow Jeremy Q.
Unfollow Jeremy Q.
Share Review
Report Review

So far so good!
August 1, 2024

So far so good! Waiting for our order to process but thankful for the service so far.

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Maine
1 review
0 helpful votes
Follow Emily A.
Unfollow Emily A.
Share Review
Report Review

Joe the phone representative I spoke with was very kind and helpful when answering the questions I had. I look forward to receiving our first ever brand new loveseat and sofa set we bought from 1stop.

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Illinois
1 review
0 helpful votes
Follow Tracy L.
Unfollow Tracy L.
Share Review
Report Review

Joe was very helpful and the ordering process was very easy.

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Tracy,

We appreciate your time taken to share your thoughts with us. Your engagement is instrumental in our commitment to creating a meaningful customer experience.

At 1Stop, we take pride in our unwavering dedication to surpassing customer expectations. Our mission is to ensure that every detail, from product quality to our warranty services, consistently reflects this commitment. We're confident in the high standards we uphold and believe that they are evident in the vast majority of our customer interactions.

In conclusion, we want to affirm that our service excellence is a cornerstone of our business. We continue to strive for an unmatched customer experience, rooted in reliability and trust. Thank you once again for your engagement.

Best Regards.
Customer Experience Team

Virginia
1 review
0 helpful votes
Follow Cyndi Marie H.
Unfollow Cyndi Marie H.
Share Review
Report Review

I saw this living room set online and was going to purchase it, but had questions so I called. I believe I spoke with Joe. He was super knowledgeable and super friendly. He answered all of my questions and helped to make sure that I ordered everything I need and delivery on the date that I requested. I would not have known to add certain things I needed had I just checked out online. I am very excited to receive the furniture that he helped me to order. Thank you so much Joe!

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Cyndi,

We appreciate your time taken to share your thoughts with us. Your engagement is instrumental in our commitment to creating a meaningful customer experience.

At 1Stop, we take pride in our unwavering dedication to surpassing customer expectations. Our mission is to ensure that every detail, from product quality to our warranty services, consistently reflects this commitment. We're confident in the high standards we uphold and believe that they are evident in the vast majority of our customer interactions.

In conclusion, we want to affirm that our service excellence is a cornerstone of our business. We continue to strive for an unmatched customer experience, rooted in reliability and trust. Thank you once again for your engagement.

Best Regards.
Customer Experience Team

Alabama
1 review
0 helpful votes
Follow gisele F.
Unfollow gisele F.
Share Review
Report Review

Wonderful and,explicit quick,friendly and good customer care

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Gisele,

We appreciate your time taken to share your thoughts with us. Your engagement is instrumental in our commitment to creating a meaningful customer experience.

At 1Stop, we take pride in our unwavering dedication to surpassing customer expectations. Our mission is to ensure that every detail, from product quality to our warranty services, consistently reflects this commitment. We're confident in the high standards we uphold and believe that they are evident in the vast majority of our customer interactions.

In conclusion, we want to affirm that our service excellence is a cornerstone of our business. We continue to strive for an unmatched customer experience, rooted in reliability and trust. Thank you once again for your engagement.

Best Regards.
Customer Experience Team

Virginia
1 review
0 helpful votes
Follow Theresa K.
Unfollow Theresa K.
Share Review
Report Review

I had an issue with my card
August 1, 2024

I had an issue with my card. Coby reassured me and calmed me down and walked me clearly through the process. Thank you!

Date of experience: August 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Theresa,

We appreciate your time taken to share your thoughts with us. Your engagement is instrumental in our commitment to creating a meaningful customer experience.

At 1Stop, we take pride in our unwavering dedication to surpassing customer expectations. Our mission is to ensure that every detail, from product quality to our warranty services, consistently reflects this commitment. We're confident in the high standards we uphold and believe that they are evident in the vast majority of our customer interactions.

In conclusion, we want to affirm that our service excellence is a cornerstone of our business. We continue to strive for an unmatched customer experience, rooted in reliability and trust. Thank you once again for your engagement.

Best Regards.
Customer Experience Team

Texas
1 review
0 helpful votes
Follow Anthony Y.
Unfollow Anthony Y.
Share Review
Report Review

I had to wait a while for my order, but I knew that when I bought it. I love the furniture. However upon delivery once we set everything up we noticed stains on the white couch that looked like it came from the shipping truck or warehouse.

Date of experience: July 31, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Anthony,

We appreciate your time taken to share your thoughts with us. Your engagement is instrumental in our commitment to creating a meaningful customer experience.

At 1Stop, we take pride in our unwavering dedication to surpassing customer expectations. Our mission is to ensure that every detail, from product quality to our warranty services, consistently reflects this commitment. We're confident in the high standards we uphold and believe that they are evident in the vast majority of our customer interactions.

In conclusion, we want to affirm that our service excellence is a cornerstone of our business. We continue to strive for an unmatched customer experience, rooted in reliability and trust. Thank you once again for your engagement.

Best Regards.
Customer Experience Team

Washington
1 review
0 helpful votes
Follow Amy Y.
Unfollow Amy Y.
Share Review
Report Review

I ordered a very nice, and expensive sofa and while the product was on backorder I was willing to wait! I co tinued to receive email and text updates from 1StopBedrooms, it ship when it was promised, arrived in perfect condition and the delivery crew was nice and accommodating.
Would I order from 1StopBedrooms again, absolutely!

Date of experience: July 31, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Amy,

We appreciate your time taken to share your thoughts with us. Your engagement is instrumental in our commitment to creating a meaningful customer experience.

At 1Stop, we take pride in our unwavering dedication to surpassing customer expectations. Our mission is to ensure that every detail, from product quality to our warranty services, consistently reflects this commitment. We're confident in the high standards we uphold and believe that they are evident in the vast majority of our customer interactions.

In conclusion, we want to affirm that our service excellence is a cornerstone of our business. We continue to strive for an unmatched customer experience, rooted in reliability and trust. Thank you once again for your engagement.

Best Regards.
Customer Experience Team

Maryland
1 review
0 helpful votes
Follow Edmund J.
Unfollow Edmund J.
Share Review
Report Review

Ordered table and chairs
August 1, 2024

Ordered table and chairs. They told us chairs would be delayed. Kept us informed. Chairs arrived when they said they would. Assembly easy. Instructions clear. Very pleased with set.

Date of experience: July 31, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Edmund,

We appreciate your time taken to share your thoughts with us. Your engagement is instrumental in our commitment to creating a meaningful customer experience.

At 1Stop, we take pride in our unwavering dedication to surpassing customer expectations. Our mission is to ensure that every detail, from product quality to our warranty services, consistently reflects this commitment. We're confident in the high standards we uphold and believe that they are evident in the vast majority of our customer interactions.

In conclusion, we want to affirm that our service excellence is a cornerstone of our business. We continue to strive for an unmatched customer experience, rooted in reliability and trust. Thank you once again for your engagement.

Best Regards.
Customer Experience Team

California
1 review
0 helpful votes
Follow Zara U.
Unfollow Zara U.
Share Review
Report Review

Raymond was super helpful and excellent and met my needs! Thank you Raymond!

Date of experience: July 31, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Zara,

We appreciate your time taken to share your thoughts with us. Your engagement is instrumental in our commitment to creating a meaningful customer experience.

At 1Stop, we take pride in our unwavering dedication to surpassing customer expectations. Our mission is to ensure that every detail, from product quality to our warranty services, consistently reflects this commitment. We're confident in the high standards we uphold and believe that they are evident in the vast majority of our customer interactions.

In conclusion, we want to affirm that our service excellence is a cornerstone of our business. We continue to strive for an unmatched customer experience, rooted in reliability and trust. Thank you once again for your engagement.

Best Regards.
Customer Experience Team