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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Very easy to make a call to 1stop bedrooms and it was extremely easy to place order and speak with representative.
Great On Delivering my sleeper sofa, the gentle where very fast and kind. He took pictures before he left and told be to be careful when pulling in and out the sleeper.
Hi Josefina,
Thanks for taking the time to let us know how your experience was. We appreciate hearing from our customers.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
This is my second time ordering from 1Stop Bedroom. I've never ordered furniture online before, but I took a chance an I'm very delighted. I would highly recommend this company.
Hi Marilyn,
We are delighted that you are delighted! Thanks for giving us a shot!
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
My new sectional couch was delivered on time, fully set up, and done with 45 minutes! So far I'm happy with it! Thank you!
That's great to hear Victoria! You are very welcome.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
I was weary about ordering my bed set online. I must say I was impressed with the care in which they took to care for my items. It was properly protected for delivery and installed with no issues.
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
IAM A PET SITTER. THE LADY I SIT FOR HAS 4 BIG DOGS. HER COUCHS WERE FROM YOUR COMPANY... THE FURNITURE STOOD THE TEST OF TIME WITH HER DOGS. SO I KNEW IT WAS STRONG ENOUGH FOR MY BIG DOG BOB... AND I GOT THE SAME RED COASTER SET SHE HAS. CUSTOMER SERVICE WAS GREAT A BIG PLUS AS I HAD TO WAIT FOR A BACKORDER. THEY KEPT ME INFORMED AND IM POSITIVE YOU WILL NOT BE DISAPPOINTED WITH PRODUCT OR SERVICE. GREAT JOB BY ALL INVOLVED.
Thank you so much for taking the time to let us know how we did! We are proud the furniture we sell can stand the test of time (and Bob).
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
This company is the absolute worse to deal with. I have reached out multiple times because we received a damaged loveseat upon delivery. Two different technicians were sent out and told 1stopbedrooms that the furniture cannot be fixed. FINALLY, they said they will send out a replacement set (which I was able to pick). I picked the furniture out, and I have since been waiting on the furniture to be delivered and/or to even hear about tacking information, the replacement order # etc. I was told they were waiting on the supplier (ACME) to get back with them to confirm the set was in stock. I set-up an account with ACME as I have a resale license and a showroom for my business. ACME does have the product in stock and would be able to ship the product to me within 48 hours, but yet 1stopbedrooms orders multiple sets through them and cannot get any shipping info or find out if a set is in stock?!?! I was able to find this out even prior to setting up an account. All this company does is lie and I must say it is impressive because EVERY single employee they have keeps up the same lies and will tell you the same thing week after week. I am doing everything I can to have them investigated. Even once you are sent to upper management such as Jeffrey and Roy, they still do not care, and they will give you their direct line and say they will help with anything you need, but yet you can NEVER get them on the phone. This has been going on for 11 months by the way.
Hi Candice,
We hope to have your issues resolved shortly. But if there's anything I can do in the meantime please don't hesitate to contact me directly.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
They set up everything perfectly and were done like a speed of lightning. The delivery was great too!
Hi Vu,
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
Save yourself the headache and shop anywhere else. I ordered in Jan and still missing parts of my order what arrived 3 items damaged. This companies customer service dept is the absolute worse. Horrible experience!
Excellent, Fast delivery and very good quality tables. Contacted me to very address prior to delivery
Hi Shaunie,
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
Your people were very helpful the delivery men were on time courteous took pkg out of the house
Very courteous friendly and professional
Hello Dawn,
Thank you for the kind words. We always appreciate when customers take the time to let us know how their experience was.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
The whole experience has been great. Found a good price including white glove delivery. Came in faster than expected and they kept us notified at each step of the way. Arrived in perfect condition at the scheduled time. Cannot ask for more
Hi Andre,
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
My items are nice and I appreciate the service. Very friendly service. My products arrived on time they were assembled. I was given info about everything before they started the process
Hello Corshaun,
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
I am thoroughly impressed with 1stopbedrooms.com. Their customer service went above and beyond to make my order seamless. We placed an order and there was a potential hiccup with the shipping, however Marlene jumped in and saved the day for us. Everything was delivered on time and looks fantastic. Thank you, 1stopbedrooms!
From large selection of merchandise to competitive prices, easy order process, quick 1st rate delivery and set up, great customer service and friendly, courteous deliverymen. This is my second order from One Stop Bedrooms. I was super impressed with my 1st order and now, once again with this order. Wonderful company to deal with. 100%+++ satisfied!
Great quality, at a decent price. Looking forward to getting more good products in the near future, thank you.
Furniture came in great condition, however, I did not appreciate the delivery help placing the furniture in the orientation in which my wife said she did not want it. They proclaimed the orientation in which we wanted was not correct. Not a huge hassle moving it to the one we had wanted, but let me decide how my furniture should be orientated.
Hi Steve,
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon. We're sorry that the delivery guy fancied himself Martha Stewart.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
These Lamps are Beautiful I haven't put them up yet as I am moving but I did open the box and look. Although I'm not sure where the lamp shades are as I haven't opened the box completely
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
I ordered my furniture, and followed along the steps to where my order was. I received a very timely call from the delivery service and the delivery men were very professional. Although several steps were involved, all were coordinated and executed perfectly
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Jon M.
Customer Relations Management
[email protected]
866-456-8823