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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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I just ordered two sofas and one chair. Max was very helpfull to rush my order so It would arrive before my party. Great customer service.
I have never ordered a large item online before so I was very hesitant. I called customer service and Steve reassured me and eased my mind and answerd a couple of questions about the delivery. Everything was very satisfactory. Now we will see how long it actually takes to get here. That will make everything perfect.
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
James E.
Customer Relations Management
[email protected]
866-456-8823
Mr. Max was very proactive in giving frank opinion, helpful, professional, very courteous and not at all pushy.
I would highly recommend anyone to work with Mr. Max as he is customer oriented.
Thanks
From the moment I looked at 1stopbedrooms, I got first class treatment all the way through delivery. Very personalized attention.
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Gabriel L.
Customer Relations Management
[email protected]
866-456-8823
Everything about my transaction was good, no problems from start to finish. The guys who came to set up the furniture were nice and courteous. Thank you I highly recommend your products and service.
I love my experience w/1StopBedrooms! My product was on excellent condition! Delivered a 5 days before expected! Easy to assemble! Thanks so much! I'd recommend you to anyone!
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Gabriel L.
Customer Relations Management
[email protected]
866-456-8823
Mr Eddie was a very profesional and kindfull person, a great customer service person overall, thanks for having a person like him, I will give you 10 chocolates for that, thank you again
So easy to place my order. Just had to waite for delivery. Once delivered they came in and set up my bedroom set. It was great!
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Gabriel L.
Customer Relations Management
[email protected]
866-456-8823
We found the bedroom suite we liked at s local store... but they did not have the finish or items we needed. We found our desired products on this web site... less expensive... and the processing, delivery and set up really was "white glove"! We thought that was just a marketing gimmick!
My couches arrived in a little less then a month which was clearly explained when checking out. My couches are perfect, exactly as described for much less then other compines!
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Gabriel L.
Customer Relations Management
[email protected]
866-456-8823
Excited to receive my sofa! Hold time was a little long but overall the experience was great. My representative Elliott was helpful and patient and did a great job setting expectations for his customer. Thank you and great job Elliott!
We found the sofa and love seat we wanted for hundreds less at 1StopBedrooms. The delivery guys were friendly. They unpacked the sofa and love seat, put them right where we asked, cleaned up the packaging, asked us to inspect the sofa and make sure everything looked good. The sofa and love seat have been awesome. Great quality!
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Gabriel L.
Customer Relations Management
[email protected]
866-456-8823
I truly love our electric heater it looks great right under the flat screen tv! Is a nice way to change up the look!
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Gabriel L.
Customer Relations Management
[email protected]
866-456-8823
Well made, great design, excellent color. I am very happy with the prompt delivery and the high quality of the console.
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Gabriel L.
Customer Relations Management
[email protected]
866-456-8823
They were very professional and clean. Moved and adjusted the furniture. They were on time. They called me to tell me they were coming.
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Gabriel L.
Customer Relations Management
[email protected]
866-456-8823
Purchased a bedroom set through 1 stop bedrooms and in the beginning there was a misunderstanding in the date and where it was to be shipped as we were in the middle of moving to another state. They ended up shipping it out early without notifying me first when I told them not to ship before I had notified them or aknowledged it to be shipped by me first. The sales reps originally where going to charge me a huge fee to have it shipped back but once I spoke with Jeff, the CEO of the company. He was actually very appaulled by the error because they would then have to pay for the storage fees for the furniture to sit in the warehouse. He corrected the problem immediatatly and refunded my credit in full which lifted a huge weight off my shoulders and It gave me a renewed sense that when companies and reps makes mistakes they can be easily corrected and they were able to follow through with fairness and integrity to do what's right under the circumstances. I would not hesitate to order from Jeff at 1 Stop Bedrooms in the future inspite of my first order and actually plan on placing the order again after we get settled down the road in a new home.
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
We would also like to apologize again for any excessive waiting times and issues you experienced with your order.
Nevertheless, if there are still any outstanding issues with your order, please feel free to contact us at any time. Please add the order number in the subject line of your email.
Roee A.
Customer Relations Management
[email protected]
866-456-8823
We are in the middle of purchasing a new home in a different state and did not know when we were closing on the home. 1 Stop assured me that they would not ship the furniture until they received confirmation from me on where I was going to be. This was on Sunday that I ordered the furniture. On Tuesday I found out that my house did not pass inspection and that I would not be moving to the other state on the estimated date, which was in April. I called 1 Stop to let them know and was told that my furniture was already in transit and there was nothing they could do and that it was on its way to the other state. I was reasonably upset and asked if they could just please ship it to my home in NY (they are out of NY), I was met with rude, hostile management. I have spend countless hours just trying to get someone to answer the phone. You cannot even get a word in because they talk over you. Anthony and Joseph are their names. They literally screamed at me and said that if I wanted my merchandise shipped to my current home it would be an extra $2,000. They assured me when I purchased the furniture that it WOULD NOT be shipped until I could give them the correct address, and wouldnt be shipped until April. They refuse to acknowledge their mistake and told me they never said that the furniture would not be shipped. I purchased the furniture on a Sunday night and I have proof because I used my credit card, and they are trying to say that I purchased it on Saturday and then sat and argued and screamed at me some more when I tried to tell them that I have proof. I have never experienced such rude, unprofessional behavior from a company such as this. Now I am sitting here trying to figure out how I am going to come up with the extra $2,000 for them to ship it back to NY. The shipping was going to be free to the other state...see the scam here? IT WAS NOT SUPPOSED TO BE SHIPPED UNTIL APRIL....and I was guarenteed that it would not be. They did not contact me and let me know it was shipped, as promised. I will be making a complaint with BBB. This company has hundreds of complaints through the BBB, and I really wish I had looked that up first before deciding to go through this company. They deliberately lied to me to make a sale. Expensive lesson to learn, but learned none the less. DO NOT BUY FROM THIS COMPANY!!! THEY ARE SCAMMERS!
Great place to shop. Many friends and family want to shop atone stop! I will definitely buy again. Thanks again for the beautiful chairs!
I will definitely purchase from 1StopBedrooms again. The experience was perfect from start to finish.
Bought a table that took almost a year to get. Costomer service takes forever to get a hold of then for them to do nothing.
1stopbedrooms.com is extremely sorry to hear about the issues you had with your order and would like to thank you for sharing your experience with us.
After reaching out to the customer, we are extremely happy to have had the issues resolved. We were happy to offer a discount and appreciate your patience.
We would like to thank you for allowing us to attempt and resolve the issue on hand and ask If there are still any outstanding issues with your order to please feel free to contact us at any time. Please add the order number in the subject line of your email.
Roee A.
Customer Relations Management
[email protected]
866-456-8823
I bought a bedroom set. It really looks as good as the photo. The new smell is nice. Customer service is great. They will call you back.
Don't forget to order the matress base. It will fit better than any other you buy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
1stopbedrooms.com is extremely happy to hear from our customers and wish to thank you for sharing your experience with us.
We are delighted to hear you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Please add the order number in the subject line of your email.
Gabriel L.
Customer Relations Management
[email protected]
866-456-8823