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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
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Max helped with completing my order. The initial process couldn't determine my sales tax and he corrected that for me. Also offered me the better protection plan because the pop up did not work during the process
Hi Nichole,
Thank you for taking the time to leave a positive review of your customer service experience with Max.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Loved that he was able to me laugh. Most sales calls are boring and don't have any enthusiasm. Sounds like this gentleman enjoys helping out.
Worst on line experience ever! Purchased 2 couches for $3000 and needed 1 exchanged for wrong order placed. It would have cost me $82 and no exchange or money to put towards new couch. That's right, this company wanted me to give them $1650 and have no couch in place!?!?!? Poorest customer service ever. Too many good companies out there who take care of their customers to spend a penny on this company.
Justin was very polite and helpful. Thank you. Great service and can not wait to receive my order. Thank you Justin!
Adam was extremely helpful on my order for my warnerton sofas. I would definitely say i will be only buying furniture from here. Pricing was great, service was awesome
Hi Peter,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are delighted to hear you had a positive experience with Adam and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Eddy, was excellent! He was able to answer all my questions and get this product rushed to me in order to accommodate a last minute scheduled C- section. I needed a bed for the nursery instead of climbing on and off our extremely tall master bed.
Exceptional customer support from Max. 1Stopbedroomds has a great program to buy furniture online and super experienced employees to represent 1Stop. My purchase of a high end bedroom set was a pleasant experience.
Hi Charles,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Max did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Eddy did a great job of walking me through the ordering process. He was very personable and knowledgeable. And made the entire experience easy and enjoyable.
Hi Dave,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience with Eddy.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I have never purchased furniture on line before so I was a little hesitant but I must say what a wonderful experience the salesman that helped me was EDDY he was knowledgeable and very very pleasant
I will definitely be ordering from this COMPANY and EDDY again as I just built a new home and need a lot of furniture
Thank you Eddy for all your help you made
This a wonderful experience for a first time
On line furniture shopper
Sincerely
John & Deborah
Justin at extension 7025 helped me, I had a bunch of questions he answered everything I needed to know worked with me to get the best deal, I am very impressed and pleased with him and the service he provided, very professional and patient. Thank you so much to him and everyone at 1 Stop Bedrooms.
Hi Lisa,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience with Justin.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Elliot was very helpful and pleasant to work with. I will be shopping on this site again, will definitely tell others about the great deal.
Elliott was excellent! Very professional and nice. He answered all of my questions. I will definitely buy from 1 Stop Bedrooms again!
Adam was very helpful and made the experience simple and easy for me! He answered all of my questions and assisted with everything I needed!
I ordered dinning set. ED was very nice and helpful. If I could I will give him 10. He took the time and work with me.
Hi Sharon,
Thank you for taking the time to leave a positive review of your customer service experience with Eddy.
1StopBedrooms is delighted to know our dedicated and knowledgeable rep made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Great customer service. Not a huge wait time to talk to someone. Great product and prices. Will definitely be doing business here again.
Hi Tiffanie,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I had tried to check out online with no luck. Justin was quick to help me get my furniture ordered. I will definitely recommend this site to my friends and family for their future purposes.
Hi Angela,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Justin did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Max was absolutely wonderful! He helped me get my furniture in the same amount of time even though we weren't in range of the drop off locations. Thank you so much!
Thank you for all your help Adam. You were extremely helpful! Looking forward to receiving our new bedroom set!
Hi Ivett,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are delighted to hear you had a positive experience with Adam and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Justin was very pleasant on the phone and knew how to do business. He helped me find a deal on a mattress and got me a better one for the same price. Very glad I got him. I will definitely recommend Justin for any purchases.
Hi Gisell,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know Justin shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Hi Virginia,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Eddie did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823