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From the business

With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


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1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

15,798 reviews

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Maryland
1 review
1 helpful vote
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I had many questions that were answered politely firmly. I had many questions about names and price changes they were answered to my satisfaction.

Date of experience: July 22, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Virginia,

1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Eddie did just that.

Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Texas
1 review
0 helpful votes
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Max was friendly and helpful!
July 22, 2019

Max helped with completing my order. The initial process couldn't determine my sales tax and he corrected that for me. Also offered me the better protection plan because the pop up did not work during the process

Date of experience: July 22, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Nichole,

Thank you for taking the time to leave a positive review of your customer service experience with Max.

1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

California
1 review
0 helpful votes
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Loved the experience
July 24, 2019

Loved that he was able to me laugh. Most sales calls are boring and don't have any enthusiasm. Sounds like this gentleman enjoys helping out.

Date of experience: July 21, 2019
South Carolina
1 review
13 helpful votes
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Worst on line experience ever! Purchased 2 couches for $3000 and needed 1 exchanged for wrong order placed. It would have cost me $82 and no exchange or money to put towards new couch. That's right, this company wanted me to give them $1650 and have no couch in place!?!?!? Poorest customer service ever. Too many good companies out there who take care of their customers to spend a penny on this company.

Date of experience: July 19, 2019
Florida
1 review
0 helpful votes
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Great service
July 23, 2019

Justin was very polite and helpful. Thank you. Great service and can not wait to receive my order. Thank you Justin!

Date of experience: July 19, 2019
Nevada
1 review
0 helpful votes
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Awesome experience
July 19, 2019

Adam was extremely helpful on my order for my warnerton sofas. I would definitely say i will be only buying furniture from here. Pricing was great, service was awesome

Date of experience: July 19, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Peter,

1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.

We are delighted to hear you had a positive experience with Adam and hope to serve you again soon.

Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Texas
1 review
0 helpful votes
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Braxton light pink twin trundle
July 22, 2019

Eddy, was excellent! He was able to answer all my questions and get this product rushed to me in order to accommodate a last minute scheduled C- section. I needed a bed for the nursery instead of climbing on and off our extremely tall master bed.

Date of experience: July 19, 2019
Texas
1 review
0 helpful votes
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Exceptional customer support from Max. 1Stopbedroomds has a great program to buy furniture online and super experienced employees to represent 1Stop. My purchase of a high end bedroom set was a pleasant experience.

Date of experience: July 19, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Charles,

1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Max did just that.

Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

New York
1 review
0 helpful votes
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Oleta bedroom set
July 19, 2019

Eddy did a great job of walking me through the ordering process. He was very personable and knowledgeable. And made the entire experience easy and enjoyable.

Date of experience: July 18, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Dave,

1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.

We are glad to know you had such a pleasant customer service experience with Eddy.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Joan P.
Customer Relations Management
[email protected]
866-456-8823

South Carolina
1 review
0 helpful votes
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GREAT SHOPPING EXPERIENCE
July 21, 2019

I have never purchased furniture on line before so I was a little hesitant but I must say what a wonderful experience the salesman that helped me was EDDY he was knowledgeable and very very pleasant
I will definitely be ordering from this COMPANY and EDDY again as I just built a new home and need a lot of furniture
Thank you Eddy for all your help you made
This a wonderful experience for a first time
On line furniture shopper
Sincerely
John & Deborah

Date of experience: July 18, 2019
New York
1 review
0 helpful votes
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Outstanding service
July 18, 2019

Justin at extension 7025 helped me, I had a bunch of questions he answered everything I needed to know worked with me to get the best deal, I am very impressed and pleased with him and the service he provided, very professional and patient. Thank you so much to him and everyone at 1 Stop Bedrooms.

Date of experience: July 18, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Lisa,

1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.

We are glad to know you had such a pleasant customer service experience with Justin.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Joan P.
Customer Relations Management
[email protected]
866-456-8823

Ohio
1 review
0 helpful votes
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Elliot was very helpful and pleasant to work with. I will be shopping on this site again, will definitely tell others about the great deal.

Date of experience: July 18, 2019
Hawaii
1 review
0 helpful votes
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Awesome service
July 21, 2019

Elliott was excellent! Very professional and nice. He answered all of my questions. I will definitely buy from 1 Stop Bedrooms again!

Date of experience: July 18, 2019
New York
1 review
0 helpful votes
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Quick and helpful!
July 21, 2019

Adam was very helpful and made the experience simple and easy for me! He answered all of my questions and assisted with everything I needed!

Date of experience: July 18, 2019
Virginia
1 review
0 helpful votes
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I ordered dinning set. ED was very nice and helpful. If I could I will give him 10. He took the time and work with me.

Date of experience: July 17, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Sharon,

Thank you for taking the time to leave a positive review of your customer service experience with Eddy.

1StopBedrooms is delighted to know our dedicated and knowledgeable rep made your order process quick and easy.

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Illinois
1 review
0 helpful votes
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Great customer service
July 18, 2019

Great customer service. Not a huge wait time to talk to someone. Great product and prices. Will definitely be doing business here again.

Date of experience: July 17, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Tiffanie,

1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.

We are glad to know you had such a pleasant customer service experience.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Joan P.
Customer Relations Management
[email protected]
866-456-8823

Kentucky
1 review
0 helpful votes
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I had tried to check out online with no luck. Justin was quick to help me get my furniture ordered. I will definitely recommend this site to my friends and family for their future purposes.

Date of experience: July 17, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Angela,

1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Justin did just that.

Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Florida
1 review
0 helpful votes
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Location Check
July 20, 2019

Max was absolutely wonderful! He helped me get my furniture in the same amount of time even though we weren't in range of the drop off locations. Thank you so much!

Date of experience: July 17, 2019
Florida
1 review
0 helpful votes
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Awesome Customer Service
July 18, 2019

Thank you for all your help Adam. You were extremely helpful! Looking forward to receiving our new bedroom set!

Date of experience: July 17, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Ivett,

1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.

We are delighted to hear you had a positive experience with Adam and hope to serve you again soon.

Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Pennsylvania
1 review
0 helpful votes
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Excellent
July 18, 2019

Justin was very pleasant on the phone and knew how to do business. He helped me find a deal on a mattress and got me a better one for the same price. Very glad I got him. I will definitely recommend Justin for any purchases.

Date of experience: July 17, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Gisell,

Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.

We are pleased to know Justin shared those core values with you and we look forward to helping you again!

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823