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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Thank you for all your help Adam. You were extremely helpful! Looking forward to receiving our new bedroom set!
Justin was very pleasant on the phone and knew how to do business. He helped me find a deal on a mattress and got me a better one for the same price. Very glad I got him. I will definitely recommend Justin for any purchases.
Hi Gisell,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know Justin shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Extremely easy to place order. Eddie was very helpful and helped me get a Better product. Great prices and and free shipping is the best with set up included
I firmly believe that 1StopBedrooms is not in business to sale furniture but to make money collecting fees. Their practices are not only purposefully deceptive but against the law with false reviews.
I have personal injury in over $600 in fees for furniture I never received and want to be contacted by anyone that would like to prevent anyone else from having this experience.
1Stop has posted a reply message to this review stating they've tried to reach me. This is also a lie because I don't have one email nor voicemail message from them about this review. They have my contact information because they have emailed me as recently as the end of July about paying the fees.
Please just shop elsewhere for your own good.
Hi Lynn,
We have tried on several occasions to reach you.
Our return policies are both legal and enforceable, while defamation is actually an offense.
Regards,
Joan P.
Customer Relations Manager
I wish I found you sooner! We had a great delivery experience with 1stopbedroom And I was able to compare this with the delivery from another company two days before one stop bedroom. Thank you for delivering great quality furniture cheaper than the store and also a better delivery service than others. I had such a good experience I came back and purchased More
Dude totally came through with correcting my order without a hassle. Also, was a huge help in convincing me to get insurance for my first big purchase with 1StopBedrooms.
Adam is the reason I will be a returning customer!
Hi Lace,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know Adam shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Max was super helpful, polite and cordial. He made me feel as I was dealing with a friend. I was walked thru the process very easily.
Hi Joseph,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience with Max.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
After speaking to two other rep's who were unable to answer my question, Justin explained my options in 2 minutes... which resulted in an immediate sale. Knowledgeable, personable, professional - he's a wonderful customer service rep for your company. Thank you, again.
Hi Ellen,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we are happy to hear that Justin lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Adam was courteous, professional and very helpful! Thank you for your patience with me and all my questions
He was very considerate and upbeat. Made sure I had the best of the best. Appreciate his kindness. Very well mannered.
Hi Sylvia,
Thank you for taking the time to leave a positive review of your customer service experience with Elliot.
1StopBedrooms is delighted to know our dedicated and knowledgeable rep made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
It is been a long time since I have had this level of expert and thoughtful customer service! Vera was relentless in finding the best deal for myself and my family! There are no words to express how grateful I am!
Hi Yashi,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
It seems that 1StopBedrooms was having difficulty with one of their manufacturers, which is why my order lingered in "Pending Confirmation" for over a month. It's unfortunate, as a furniture dealer needs a good manufacturer to provide good customer satisfaction.
Fortunately, once my complaint was elevated to a manager, I was granted a full and prompt refund. Thus, while I am disappointed that the order could not be completed, I am satisfied that they are trying to do right by their customers. I hope that they can find a better manufacturer and resume a proper flow of business.
Hi Erik,
Thank you for giving me the opportunity to make things right. Again, I apologize for the inconvenience and frustration you experienced.
Regards,
Joan P.
Customer Relations Manager
I have now been going on two months without a bedroom set! It has been delivered 3 times and all three times damaged. I would not accept any of it. Now because I want my money back I am going to have to pay a restocking fee of 1.50 a lb, which at this point I will take the 500 hit and be done with this company! Horrible horrible service.
The supervisor was very polite and professional. Even after I got very upset he was quite patient with me.
Hi Martha,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
This furniture is classy and sturdy! The ordering process was easy and the deliver technicians had things put together and out the door quickly. Everything looks great and I will definitely shop with 1stopbedrooms again.
Hi Sharon,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are delighted to hear you had a positive experience with Max and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Shopping for a Entryway Table, found exactly what I was looking for at a great price! After order was placed received a text alert for verification!
Hi Marc,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Max is awesome. Made the process quick and easy. He is extremely friendly and knowledgeable. He made suggestions that helped me decide on my options.
We were interested in purchasing a living room set, recliner and table. Started the process online and the. Called customer service with few questions. Glad I did, Keith the customer service rep was a big help. Thank you!
Hi Thomas,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we are happy to hear that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ivett,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are delighted to hear you had a positive experience with Adam and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823