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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
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So far, it has been very nice, pleasant and reassuring. I hope that continues to be my experience through this whole process with 1Stop Bedrooms.
Very helpful and informative. Took the time to make sure I was purchasing what I was looking for with the best pricing.
Best service on phone but took a long time to get to a person. Web site hard to work on or change order!
Hi Cheryl,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such an overall pleasant customer service experience with Eddie.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Max assisted me with my purchase and was extremely helpful and professional, I'm super excited about my new dining room table. The ordering process was a breeze and shipping faster than expected.
Cheaper than any other site, plus free delivery and set up. Customer service was also great, he had an answer for every one of my questions.
Hi Timothy,
Thank you for taking the time to leave a positive review of your customer service and order experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Purchase process, informing me of all the details and delivery was great...
Hi Evelyn,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we are happy to hear that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
This was my second time to order from 1stopfurniture. I will for sure order from them again. I found no damages on the beautiful sofa.
Hi Charlotte,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we continued to share those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
The two guys that delivered the dresser were awesome. The did not hit anything. They were extremely careful. They did not scratch any furniture or any walls. I am hoping any future purchases I make of large deliveries are handled by them. Five stars plus!
Hi Daniel,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are delighted to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I am looking forward to our new BR furniture. At the beginning, I chose to have my husband construct the bed, but Douglas convinced me how convenient it would be to have delivery set up and construct the canopy. I then chose the full setup when delivered.
I was very sceptical at first but everything went very well. Comunication was great! Delivery went very smooth. Very pleased with the furniture.
Hi Robert,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Furniture is Beautiful and Sturdy. Color is on point. Better in person. Love It! Delivery was on time
Hi Tiwona,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
It was a great pleasure speaking with Adam today. He totally " SHINED" for your company today. AWESOME Customer Service. Keep up the good work Adam.
Mindy Diamond
Hi Mindy,
Thank you for taking the time to leave a positive review of your customer service experience with Adam.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I placed my order over the phone with Justin because I had a delivery request. Justin made sure that the items were in stock and requested my delivery date. I also had a discount not show from my cart to the check out, and Justin did the extra effort to get all the discounts I was due. Justin is what customer service is all about.
Easy to work with. We scheduled an appointment and they showed up right on time. Called when they got lost which was great.
Hi Hailey,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Justin was very professional and informative in my process of purchasing this power reclining sectional. He reviewed all of the details and answered all of my questions, making sure my delivery would be when I needed it to be.
Hi Julie,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience with Justin.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
This is a beautiful bedroom set for little girls. My granddaughter loves it. I can't keep her out of her bedroom now. Would recommend this to parents with daughters.
Hi Yvette,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Jason was great! Very customer-oriented and friendly. Helped me quickly through any issues I had with my order, and answered all questions I had.
Hi Abigail,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Jason did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Adam was extremely friendly, helpful and professional! I will use this company in the future for furniture needs
Hi Patricia,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience with Adam.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I was dubious of placing a large expense order, but the customer service was great from order to deliver. With their very competitive pricing and service mind set 1stopbedrooms is a winner.
Hi Richard,
Thank you for taking the time to leave a positive review of your customer service experience with us.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Jason was very helpful! He answered all my questions quickly and efficiently. Thank you very much! I would recommend using your online service.
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Hi Karen,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823