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From the business

With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


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1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

15,798 reviews

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Connecticut
1 review
0 helpful votes
Follow Karen B.
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My expeience to date
August 7, 2019

So far, it has been very nice, pleasant and reassuring. I hope that continues to be my experience through this whole process with 1Stop Bedrooms.

Date of experience: August 6, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Karen,

1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.

Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Michigan
1 review
0 helpful votes
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1StopBedrooms Rocks! Very Helpful
August 9, 2019

Very helpful and informative. Took the time to make sure I was purchasing what I was looking for with the best pricing.

Date of experience: August 6, 2019
Missouri
1 review
0 helpful votes
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Best service on phone but took a long time to get to a person. Web site hard to work on or change order!

Date of experience: August 6, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Cheryl,

1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.

We are glad to know you had such an overall pleasant customer service experience with Eddie.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Joan P.
Customer Relations Management
[email protected]
866-456-8823

Georgia
1 review
0 helpful votes
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Awesome Buy, definitely worth it
August 9, 2019

Max assisted me with my purchase and was extremely helpful and professional, I'm super excited about my new dining room table. The ordering process was a breeze and shipping faster than expected.

Date of experience: August 6, 2019
Colorado
1 review
0 helpful votes
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Excellent
August 7, 2019

Cheaper than any other site, plus free delivery and set up. Customer service was also great, he had an answer for every one of my questions.

Date of experience: August 6, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Timothy,

Thank you for taking the time to leave a positive review of your customer service and order experience.

1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Oklahoma
1 review
0 helpful votes
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Great Service
August 7, 2019

Purchase process, informing me of all the details and delivery was great...

Date of experience: August 6, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Evelyn,

Thank you so much for taking the time to leave us such a positive feedback.

1StopBedrooms prides itself on our stellar customer service, and we are happy to hear that we lived up to those expectations for you.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Mississippi
1 review
0 helpful votes
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Great furniture store
August 7, 2019

This was my second time to order from 1stopfurniture. I will for sure order from them again. I found no damages on the beautiful sofa.

Date of experience: August 5, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Charlotte,

Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.

We are pleased to know we continued to share those core values with you and we look forward to helping you again!

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

South Carolina
2 reviews
0 helpful votes
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The best I have experienced
August 5, 2019

The two guys that delivered the dresser were awesome. The did not hit anything. They were extremely careful. They did not scratch any furniture or any walls. I am hoping any future purchases I make of large deliveries are handled by them. Five stars plus!

Date of experience: August 5, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Daniel,

1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.

We are delighted to hear that you had a positive experience and hope to serve you again soon.

Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Tennessee
1 review
0 helpful votes
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I am looking forward to our new BR furniture. At the beginning, I chose to have my husband construct the bed, but Douglas convinced me how convenient it would be to have delivery set up and construct the canopy. I then chose the full setup when delivered.

Date of experience: August 4, 2019
Georgia
1 review
0 helpful votes
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I was very sceptical at first but everything went very well. Comunication was great! Delivery went very smooth. Very pleased with the furniture.

Date of experience: August 2, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Robert,

1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.

Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Pennsylvania
1 review
0 helpful votes
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Beautiful
August 5, 2019

Furniture is Beautiful and Sturdy. Color is on point. Better in person. Love It! Delivery was on time

Date of experience: August 2, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Tiwona,

1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.

We are glad to know you had such a pleasant customer service experience.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Joan P.
Customer Relations Management
[email protected]
866-456-8823

Illinois
2 reviews
1 helpful vote
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AMAZING Customer Service
August 2, 2019

It was a great pleasure speaking with Adam today. He totally " SHINED" for your company today. AWESOME Customer Service. Keep up the good work Adam.

Mindy Diamond

Date of experience: August 2, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Mindy,

Thank you for taking the time to leave a positive review of your customer service experience with Adam.

1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Colorado
1 review
0 helpful votes
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Great customer service
August 5, 2019

I placed my order over the phone with Justin because I had a delivery request. Justin made sure that the items were in stock and requested my delivery date. I also had a discount not show from my cart to the check out, and Justin did the extra effort to get all the discounts I was due. Justin is what customer service is all about.

Date of experience: August 1, 2019
Utah
1 review
1 helpful vote
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Set up quickly and politely
August 2, 2019

Easy to work with. We scheduled an appointment and they showed up right on time. Called when they got lost which was great.

Date of experience: August 1, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Hailey,

1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.

Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Tennessee
1 review
0 helpful votes
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Justin was very professional and informative in my process of purchasing this power reclining sectional. He reviewed all of the details and answered all of my questions, making sure my delivery would be when I needed it to be.

Date of experience: August 1, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Julie,

1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.

We are glad to know you had such a pleasant customer service experience with Justin.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Joan P.
Customer Relations Management
[email protected]
866-456-8823

Michigan
1 review
0 helpful votes
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This is a beautiful bedroom set for little girls. My granddaughter loves it. I can't keep her out of her bedroom now. Would recommend this to parents with daughters.

Date of experience: August 1, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Yvette,

Thank you for taking the time to leave a positive review of your customer service experience.

1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Colorado
1 review
1 helpful vote
Follow Abigail Y.
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Jason was great!
August 1, 2019

Jason was great! Very customer-oriented and friendly. Helped me quickly through any issues I had with my order, and answered all questions I had.

Date of experience: August 1, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Abigail,

1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Jason did just that.

Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Virginia
1 review
0 helpful votes
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Adam
July 31, 2019

Adam was extremely friendly, helpful and professional! I will use this company in the future for furniture needs

Date of experience: July 31, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Patricia,

1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.

We are glad to know you had such a pleasant customer service experience with Adam.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Joan P.
Customer Relations Management
[email protected]
866-456-8823

South Carolina
1 review
0 helpful votes
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Good experience!
July 31, 2019

I was dubious of placing a large expense order, but the customer service was great from order to deliver. With their very competitive pricing and service mind set 1stopbedrooms is a winner.

Date of experience: July 31, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Richard,

Thank you for taking the time to leave a positive review of your customer service experience with us.

1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823

Germany
1 review
0 helpful votes
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Jason was great
August 2, 2019

Jason was very helpful! He answered all my questions quickly and efficiently. Thank you very much! I would recommend using your online service.

Date of experience: July 30, 2019