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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Justin was very knowledgeable and helpful and the ordering process was very simple and fast. He further gave his extension for follow-up.
Justin took the time to as all my questions. He made himself available on my time schedule. I had several calls and never once did Justin make me feel that I was annoying customer. I will highly recommend Justin.
Hi Loretta,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are glad to hear that you had a positive experience with Justin and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
It was difficult to find a storage bed in this color (black), and we were very happy with the entire experience. The purchase was quick and easy, delivery was on-time and the white-glove assembly was excellent (and saved me lots of extra effort). An excellent experience all the way around.
Hi Robert,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Great customer service and knowledge of products and policies! He took the time to give me the best protection plan.
Hi Salina,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The settee I purchased was not only beautiful, but was a great bargain. I am vey pleased with this addition to our new home.
Abe helped me with my order and because I was nervous about ordering on line, I bought the warranty which means I am covered if anything happens in transit. If it isn't used, I can use that amount with this company as a credit at the end of the term, Win - win. Thank you Abe for your expert knowledge and customer service, and I can't wait to get my new Sofa
Incredible savings. Worth the wait. Delivery service company did a fabulous job! Would definitely buy from 1stop bedrooms again.
Hi Karen,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are glad to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I spoke with Charlie on the phone as I had mistyped my zip code when placing my order and needed to verify the shipping address. Charlie found the error quickly and updated my order. He asked about the Warranty offered for the bedroom set, which I did purchase. He waived the $25 upstairs fee, which I appreciated. Excellent customer service. I will be happy to shop with 1stopbedrooms again, as long as the purchase is delivered and high quality as promised. Thanks!
Hi Misty,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Charlie did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
The delivery guys are very thorough and. Professional. I've purchased several items from 1 stop and I'm satisfied with the quality of the furniture every time.
Hi Brenda,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I had been looking at a specific bedroom set on multiple sites and in stores. I came across 1StopBedrooms online and couldn't believe the price - over $700 cheaper than any other website or store for the full bedroom set. I called to place the order and received outstanding service from Abraham.
Hi Robin,
Thank you for taking the time to leave a positive review of your customer service experience Abraham.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Jason is very helpful and has a wonderful sense of humor. I appreciate his time and he was very thoughtful. General all-around groovy dude.
Hi Ken,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we are happy to hear that Jason lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I had a pleasant experience with David. He is very helpful. Great customer service. I will definitely recommend this company. I have not yet received my ordered items but I'm excited.
Hi Ellen,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know David shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Excellent service. The furniture is beautiful. It's darker than the photos on line appeared, but it's very pretty and is well made.
Hi Charles,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are glad to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I will NEVER purchase from this company again. Prior to purchasing my $1,500 bedroom set I called, asked and confirmed approximate arrival dates 3 times. I was told 2-4 weeks. Since being told this I've spoken with almost 12 different associates. 1/12 associates was kind, helpful and accommodating. 11/12 associates, a whopping 92%, have been outright rude, used condescending tones, were unfriendly and unhelpful. Oh AND it's going on two months from my order date and my items are still not here :)
Eddy is my number 1 salesman. Each time that I wanna placed an order he always gives me the best assistance
After my bed was delivered I noticed a black stain on the side rail of the new beige bed. After only a single email stating the issue with pictures, sales/service squad member Yana quickly reached out and sent a replacement. Will definitely recommend to friends to order furniture from here in the future!
Hi Samantha,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Yana did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I was very Leary about buying furniture online from a company i never heard of. My son needed a living room set and we live in different cities.
I took a chance anyway. I still haven't seen it yet, but my son likes it so far.
One Stop kept us updated regularly which was comforting.
I can't wait to see it when I visit him.
Hi Cynthia,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
My furniture arrived in 1 week from the order date and the recliner is top notch! I will order again without hesitation.
Hi Mary,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
The furniture is beautiful! The setup and communication was great and super quick! They arrived by 9 a.m. and we're done just before 11. They set up two rather large beds and a dresser. They were very nice and efficient. The furniture is super sturdy!
Hi Leigh,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we are happy to hear that WE lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Adam did a great job in answering all my questions, placing my order and assisting with possible second choice for sleeper sofa when the one I wanted wasn't available. I will use 1Stop for all my future furniture needs.
Hi Alaine,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know Adam shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Relayia,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Justin did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823