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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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I placed my order with ease. The customer service representative was patient and helpful and very informative. Although I was told the furniture would arrive in 3 weeks it arrive in about 5 days and they did consistently notify me and the delivery was on time. Very easy and awesome experience. I will explore shopping with them in the future and recommend so to my friends and family.
David was very helpful and very knowledgeable, and seemed to give us the best value for our purchase,
Hi Martin,
Thank you for taking the time to leave a positive review of your customer service experience with David.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Great customer service and very knowledgeable of products and furniture! Looking forward to ordering more furniture in the future!
So far, so good. Abraham (ext. 7023) handled ordering process politely and efficiently. Thanks so much...
Hi Rebecca,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we are happy to hear that Abe lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The delivery company used was not a good one but 1stop is awesome. Would buy from them, with a different delivery company of course
I've been saving up for years to purchase a nice set of furniture and 1Stop Bedrooms because their prices were better than overstock. I originally ordered a rocker recliner and they shipped a chair instead. I was really upset as I made it very clear on what I wanted. The very next day Joan called and found they made a mistake. She went over and beyond her job to make me completely satisfied. They provided me with a discount on the recliner and offered me an exceptional offer to keep the chair too. All in all, it was a win win for both of us.
Hi Sherry,
I am so glad I was able to resolve your issue and get everything squared away for you.
I hope you enjoy your new living room for many years to come.
Regards,
Joan P.
Customer Relations Manager
Don't waste your time. They give you a date when they might get in your order. But don't even come close to the dates. Then they lie and tell you a story like the dog ate your paper work. Lmao let me say if they gave away a bed set I wouldn't accept it.
Very pleased with the entire process and quality of product- would definitely recommend to friends and use again
Just wanted to thank the 1 Stop Bedroom team for contacting me on my order confirmation and getting us into the right warranty for our purchase. Was great to see how they cared about our transaction. Follow through was perfect.
Hi Justin,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Quick, easy, professional overall great experience from start to finish. This is my 1st time ordering from this site and I feel I'm off to a great start to continue!
Hi Yvonne,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are glad to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Profesional, good prices, efficient. The only negative part it is that I need to wait about 3-4 weeks get this furniture..
Hi Marco,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I am really pleased with the way David explained everything to me. Well pleased how he took my order.
Hi Alice,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience with David.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Very happy with the bedroom suite and the delivery process went smoothly. I will buy from 1Stopbedrooms again!
Hi Veronica,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Honestly I am SO disappointed in 1StopBedrooms. I ordered a nice bedset, paid and got a confirmation email. Then one week later I called to check up on the order--it was then they informed me that first of all I was out of range for free white glove delivery and second I still owed them tax--which they had not charged on the initial order. They wanted me to pay an extra $300. I don't understand how a company can charge you AFTER you have all agreed on the price. And even then it was 'I' that had to call them to check up on the order. They would not work with me at all. I was willing to pay 1/2 of the additional costs. When I told them I was no longer interested... the guy just hung up on me. Think carefully before ordering from them.
Great customer service and delivery. Everything was smooth and easy. Definitely my go to place for furniture
Hi Marilyn,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Abraham listened to my needs and patiently explained the differences in mattress features. He recommended one based on my needs, which I had not considered.
He quickly and efficiently processed my order. I feel happy, excited, confident and satisfied with the service I received and my purchase
Will happily refer.
Hi Kimberlee,
Thank you for taking the time to leave a positive review of your customer service experience with Abraham.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The bedroom set I got wasn't even available through the name brand store (called king). I got it through 1stop bedroom and at half the price. The delivery came when expected and the guys put the extra effort in to get it around a narrow 90 degree corner unscratched.
Hi Chris,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we are happy to hear that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The person was very helpful and professional. I had my issue resolved and the person was very professional.
Justin was very helpful and courteous and patient with me while I was completing my order. I will recommend your business in the future.
Hi Janice,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Justin did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Great service by 1StopBedrooms! Very professional! Helped me out with exactly what I needed! Thank you so much!
Hi Leah,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Darnell,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Manager
[email protected]
866-456-8823