Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Price is cheaper which I like. It's easy to speak to a customer service representative.
We are really happy that we have made the purchase from 1stop bedroom. The quality and packaging is excellent. I would recommend others to buy from them. We just got our delivery today
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
I was very pleased to find that 1StopBedrooms had the furniture set I was looking for in stock when no one else did, and, on top of that, it was more affordable! The payment process was quick and easy, allowing me to qualify for financing in minutes online. The delivery service was quick, and the workers assembled all of the furniture in a neat and efficient manner. I would definitely buy through 1StopBedrooms again.
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
Everything went very smoothly. I purchased it online. They acknowledge my order and then transferred to a shipping company locally so I could get the white glove service delivery. The furniture is absolutely beautiful very comfortable. Colors wonderful I am really enjoying it already and I hope too for many more years. The staff was very helpful
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
All the selection at 1stopbedroom was exactly what I was expecting. Modern style and they give you options to build ur own bedroom so that you don't have to buy what you don't need. Overall good experience 👍
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
We are very pleased at the quality and communication from 1StopBedrooms. We were a little hesitant to spend the money $3k+ online without being able to go see it in person, but it is perfect. When arranging the delivery, they actually brought up the Ashley warrantee could be purchased and if it was never used it would be reimbursed. Also, it was nice to have it delivered before the original estimated date. Finally, it was great to call customer service and have a person on the phone so quickly rather than the automated round robin of going through all the button pushing prompts. Great experience, better quality.
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
The whole process was very easy from ordering to delivery. Great communication. We are very happy with the product and service.
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
My customer service representative was Raymond, ext. 7035. He was the best. Throughout the entire process he was very personable, knowledgeable and considerate. Had already ordered an Ashley Lindyn sectional, then called back a short while later and changed the whole thing. Still the Ashley Lindyn, but different configuration, number of pieces, and color. NO PROBLEM. Raymond hooked it right up. All late in the day on a Friday, so you know he's cool. Best price I could find, even direct from Ashley, so I was able to throw in a 3 year warranty service plan and still paid less than I would have paid anywhere else. This was after Raymond explained that you get the warranty money back if no claims are made at warranty end. Can't beat that! Good karma, no drama. Thanks Ray
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
High quality furniture and customer service is incredibly helpful. I've ordered from 1StopBedrooms twice and will continue to use them for upcoming purchases. Great experience for online shopping.
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
Shopping at a new place online can be a little stressful, but 1StopBedrooms delivered everything as promised. They come with our highest recommendations.
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
Great customer service, answered questions quickly was very impressed
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
Communication was clear and delivery was simple just wish they gave you estimate for the assembly of the product before you confirm your order.
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
Sean is awesome at his job. He is a very positive person and takes the time to listen your questions and explain the answers. He helped me get the mix up in my order fixed. He was very understanding and patient.
He is an A+
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
Ordering was easy. Delivery was fast. Product was as described.
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
I ordered dining room furniture, living room, and office furniture (all Ashley Furniture brand). Their prices were cheaper than anywhere I could find. Customer service was helpful and you can actually easily get through to a person. Delivery was also free and we had no issues with any items we received. I would highly recommend them!
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
Placing my order was easy and pleasant! The representative was very helpful and courteous! I will definitely shop with 1stop bedrooms again in the future!
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
I found exactly what I wanted for. I was able to save money going 1StopBedrooms. I would have spent $500-$1200 more for same sectional through other companies. I accidentally order 2 ottomans and only needed one. They were easy to work with and credited money back. The gentleman I talked to also noticed I didn't order attachments when looking at my order, so we got those added in. So far very happy with shopping experience.
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
Easy to order with an excellent selection. Customer service is very helpful as well.
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
It was very easy to place the order. I'm looking forward to the rest of the transaction being as easy as the first part.
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
Pleased with the condition of the items shipped and the time for shipping.
Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Customer,
We're delighted to hear from you and greatly appreciate your feedback. Your engagement with us is genuinely valued and helps us stay committed to delivering top-notch service.
Our team is dedicated to maintaining the highest standards of service, ensuring that we consistently meet and exceed customer expectations. We take pride in our smooth operations, fast shipping, and product accuracy, all of which are fundamental to our mission of providing unrivaled service.
Thank you for recognizing and acknowledging our commitment to excellence. We're here to ensure that every customer's experience is as seamless and satisfying as yours, as we believe in a customer-first philosophy that never wavers.
Best Regards,
Customer Experience Team