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1stDibs is a leading online marketplace for connecting design lovers with highly coveted sellers and makers of vintage, antique, and contemporary furniture, home décor, art, jewelry, watches and fashion.
Buy From Trusted Sellers
We only list pieces from professional sellers who are thoroughly vetted by our experts to ensure the integrity of their listings and the quality of their service.
Enjoy Exceptional Support
Our dedicated specialists will answer your questions and assist with order-related needs.
Make an Offer
Purchase immediately or negotiate a price, then checkout securely with a credit card, PayPal account or wire transfer.
Shop With Confidence
If your item arrives not as described, we’ll work with you and the seller to make it right.
1stDibs has a rating of 4.5 stars from 1,226 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, shopping experience and free shipping. 1stDibs ranks 17th among Home Decor sites.
We monitor reviews for authenticity
So far so good! Now to receive my sconces intact & well padded! Thank you
Ottimo venditore, accetta i pagamenti anche con PayPal 👍
Challenging to get my resale registered. Apparently, 2 different people on the 1st Dibs team working on my account...and one person didn't seem to know what the other was doing.
Seller very helpful. 1stDibs very efficient with updates to account.
The shopping has been great. Wonderful assortment of items. Sellers are easy to work with. The ordering process is also very easy.
The site had some issues; however the seller provided excellent communication and service.
Why was my account suspended?
Credit card charged successfully and then refunded and ive missed out on the items i wanted!
Was able to find what I was looking for easily through the search. The seller responded in a timely manner, which helped me with my decision to purchase. Looking forward to receiving my items!
When viewing products a blocked screen comes in and asked if it can help me. So I just move on to the next product where it lets me read about what I want to purchase. I use cherish much more because of this.
Website s a bit slower than others. Besides that nothing to complain
Seller was quick to reply provided all information I needed. Very courteous as well.
Nice selection of art, accurate visual presentations, OK descriptions.
Seller was so great to work with. 1st Dibs website is great, safe and secure transaction.
Buenas tardes.De momento me ha resultado muy cómodo y fácil realizar la oferta y la compra.
So far, so good. I'll make a final assessment when I receive the clock.
Bague identique aux photos. Livraison rapide et emballage très soigné voir identique au grande maison de luxe.
I have never had anything but great response to my questions and needs from!stDibs venders and from purchase to delivery.
The listing of the item included a shipping amount and after I paid for the purchase the details of purchase said shipping TBD!
It is easy to find a treasure and get it sent quickly.
Easy to submit offers and communication with the sellers
Answer: Thank you for your inquiry! You can contact us Monday - Friday from 4am - 6pm ET, & Saturday - Sunday from 9am - 6pm ET. Our dedicated specialists are available via live chat (fastest response), email, and phone to help with answering your questions and assisting with any other concerns. Please kindly see this link attached for our direct to contact us: https://www.1stdibs.com/contact/ Kind Regards, 1stDibs
Answer: It's a real company. But as I have learned by experience their policies and buyer protection are a scam. They mark up prices and sell high. You over spend and no way to get a refund. I'm highly disappointed in their ethics. Don't buy, look elsewhere.
Answer: None all experience has been negative, it seems to be full of fraudulent activity
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Hi There Susan,
I'm so glad to hear you found such a unique chandelier on the site! I see where you reached out to us with two separate emails, this definitely caused that confusion. I'm glad it took less than 3 days to get that sorted out on our end! I am sending a promo code your way to the email address on file to apologize for the delays!
Warmly,
1stdibs Client Services