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1stDibsReviews 1,226

4.5

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From the business

1stDibs is a leading online marketplace for connecting design lovers with highly coveted sellers and makers of vintage, antique, and contemporary furniture, home décor, art, jewelry, watches and fashion.

Buy From Trusted Sellers
We only list pieces from professional sellers who are thoroughly vetted by our experts to ensure the integrity of their listings and the quality of their service.

Enjoy Exceptional Support
Our dedicated specialists will answer your questions and assist with order-related needs.

Make an Offer
Purchase immediately or negotiate a price, then checkout securely with a credit card, PayPal account or wire transfer.

Shop With Confidence
If your item arrives not as described, we’ll work with you and the seller to make it right.


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1stDibs Reviews Summary

1stDibs has a rating of 4.5 stars from 1,226 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, shopping experience and free shipping. 1stDibs ranks 17th among Home Decor sites.

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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So far so good!
February 3, 2024

So far so good! Now to receive my sconces intact & well padded! Thank you

Date of experience: February 3, 2024
Italy
1 review
0 helpful votes
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Ottimo venditore, accetta i pagamenti anche con PayPal 👍

Date of experience: February 3, 2024
California
1 review
0 helpful votes
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Challenging to get my resale registered. Apparently, 2 different people on the 1st Dibs team working on my account...and one person didn't seem to know what the other was doing.

Date of experience: February 2, 2024
Customer S. — 1stDibs Rep
over a year old

Hi There Susan,
I'm so glad to hear you found such a unique chandelier on the site! I see where you reached out to us with two separate emails, this definitely caused that confusion. I'm glad it took less than 3 days to get that sorted out on our end! I am sending a promo code your way to the email address on file to apologize for the delays!
Warmly,
1stdibs Client Services

Florida
1 review
0 helpful votes
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Seller very helpful
January 30, 2024

Seller very helpful. 1stDibs very efficient with updates to account.

Date of experience: January 30, 2024
Oregon
1 review
0 helpful votes
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The shopping has been great
January 30, 2024

The shopping has been great. Wonderful assortment of items. Sellers are easy to work with. The ordering process is also very easy.

Date of experience: January 29, 2024
Arizona
1 review
0 helpful votes
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The site had some issues; however the seller provided excellent communication and service.

Date of experience: January 29, 2024
Hong Kong
1 review
0 helpful votes
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Why was my account suspended?
February 5, 2024

Why was my account suspended?
Credit card charged successfully and then refunded and ive missed out on the items i wanted!

Date of experience: January 28, 2024
Texas
2 reviews
0 helpful votes
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Was able to find what I was looking for easily through the search. The seller responded in a timely manner, which helped me with my decision to purchase. Looking forward to receiving my items!

Date of experience: January 26, 2024
California
1 review
1 helpful vote
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When viewing products a blocked screen comes in and asked if it can help me. So I just move on to the next product where it lets me read about what I want to purchase. I use cherish much more because of this.

Date of experience: January 26, 2024
Germany
1 review
0 helpful votes
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Website s a bit slower than others
January 26, 2024

Website s a bit slower than others. Besides that nothing to complain

Date of experience: January 26, 2024
California
2 reviews
0 helpful votes
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Seller was quick to reply provided all information I needed. Very courteous as well.

Date of experience: January 25, 2024
Oregon
1 review
0 helpful votes
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Nice selection of art, accurate visual presentations, OK descriptions.

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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Seller was so great to work with
January 23, 2024

Seller was so great to work with. 1st Dibs website is great, safe and secure transaction.

Date of experience: January 23, 2024
Spain
1 review
0 helpful votes
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Buenas tardes.De momento me ha resultado muy cómodo y fácil realizar la oferta y la compra.

Date of experience: January 21, 2024
New Hampshire
1 review
0 helpful votes
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So far, so good
January 21, 2024

So far, so good. I'll make a final assessment when I receive the clock.

Date of experience: January 21, 2024
Canada
1 review
0 helpful votes
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Bague identique aux photos
January 20, 2024

Bague identique aux photos. Livraison rapide et emballage très soigné voir identique au grande maison de luxe.

Date of experience: January 20, 2024
California
1 review
0 helpful votes
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I have never had anything but great response to my questions and needs from!stDibs venders and from purchase to delivery.

Date of experience: January 18, 2024
Illinois
1 review
0 helpful votes
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The listing of the item included a shipping amount and after I paid for the purchase the details of purchase said shipping TBD!

Date of experience: January 17, 2024
Virginia
2 reviews
1 helpful vote
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It is easy to find a treasure and get it sent quickly.

Date of experience: January 17, 2024
Florida
1 review
0 helpful votes
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Easy to submit offers and communication with the sellers

Date of experience: January 16, 2024