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1stDibsReviews 1,226

4.5

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From the business

1stDibs is a leading online marketplace for connecting design lovers with highly coveted sellers and makers of vintage, antique, and contemporary furniture, home décor, art, jewelry, watches and fashion.

Buy From Trusted Sellers
We only list pieces from professional sellers who are thoroughly vetted by our experts to ensure the integrity of their listings and the quality of their service.

Enjoy Exceptional Support
Our dedicated specialists will answer your questions and assist with order-related needs.

Make an Offer
Purchase immediately or negotiate a price, then checkout securely with a credit card, PayPal account or wire transfer.

Shop With Confidence
If your item arrives not as described, we’ll work with you and the seller to make it right.


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1stDibs Reviews Summary

1stDibs has a rating of 4.5 stars from 1,226 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, shopping experience and free shipping. 1stDibs ranks 17th among Home Decor sites.

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Leigh J.
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Easy, communication with sellers great, items are exactly...
February 28, 2025
Updated review

Easy, communication with sellers great, items are exactly as described

Date of experience: February 18, 2025

Love the variety of rings and prices
July 16, 2024
Previous review

Love the variety of rings and prices. I love unusual large rings and you have them!

Date of experience: July 6, 2024
New Hampshire
1 review
0 helpful votes
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Loved the live person phone contact with first dibs, which assured me my seller was vetted and offered high quality items!

Date of experience: February 16, 2025
Spain
1 review
0 helpful votes
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It has been fantastic buying my gifts here. Will buy again in the future

Date of experience: February 11, 2025
New Mexico
6 reviews
1 helpful vote
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I am fairly new to 1stDibs and I'm soooo glad I discovered this site. It's truly amazing if you love beautiful merchandise of any kind. It's fabulous to shop on 1stDibs site.!

Date of experience: February 11, 2025
Alabama
1 review
0 helpful votes
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Excellent!
February 21, 2025

Excellent! Kate was so great to work with! The ring is beautiful!

Date of experience: February 11, 2025
Oklahoma
1 review
0 helpful votes
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I love shopping at 1st Dibs and every seller I have purchased from is truly excellent.
Lesley

Date of experience: February 9, 2025
New Jersey
1 review
0 helpful votes
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Extremely satisfied wonderful item would definitely buy from seller again

Date of experience: February 7, 2025
France
1 review
0 helpful votes
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Site entièrement de confiance!
February 14, 2025

Site entièrement de confiance! 2 Expériences parfaites!

Date of experience: February 4, 2025
Florida
1 review
0 helpful votes
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Great as always in all aspects of the experience, from initial browsing to completed transaction.

Date of experience: January 27, 2025
California
2 reviews
21 helpful votes
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The site is very people friendly and easy to navigate
February 3, 2025
Updated review

The site is very people friendly and easy to navigate. My last purchase had excellent communicaiton with seller, delivery was faster than I expected, and I am extremely happy with my purchase.

Date of experience: January 24, 2025

This is so easy to navigate from one item to another, and to contact sellers. I like that there are several photos of each item, and a video clip, so I get a good look at the items.

Date of experience: June 28, 2024
District of Columbia
1 review
0 helpful votes
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Excellent
February 2, 2025

Excellent. Smooth and prompt. Very professional. Definitely a first class experience.

Date of experience: January 23, 2025
GB
1 review
0 helpful votes
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I ordered a rubies choker and despite requesting a return 2 months ago I still don't have a way to return it! The value of this is £*******! Customer support does absolutely nothing! They keep saying they will come back and they don't.
The second item I ordered was supposed to be emeralds and was completely fake!
I had to incur valuation fees, return shipping fees and I am at a loss of more than £30k!
Do not trust this company! Completely unprofessional. Even their legal team doesn't respond.
After 2 months of requesting a return, I still don't have a way to return my item. I have called them more than 50 Times but no one cares, I will be very surprised if they survive as it's a fraud.
I have told them one of the sellers admitted to cheating customs and they did absolutely nothing about it!
I bought an item for 30,000 and the seller declared $150 for it.
Despite all those profits I still do not have a refund for my item and I still have to pay return fees of over £400 and call them constantly.
Do not fall in the trap and use this company. I am scarred by that experience and at a deep loss.

Date of experience: January 17, 2025
Customer S. 1stDibs Rep
over a year old

We Appreciate Your Feedback!

Thank you for leaving a review on 1stDibs – we're sorry to hear your experience did not meet expectations. We have the highest standards for the quality of our listings and sellers and will use your input to improve 1stDibs in the future. We want to help you resolve this issue, so we invite you to contact us if you wish to speak to a specialist.

Georgia
1 review
0 helpful votes
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I've made upwards of 8-10 purchases here and all went very smoothly and all were jewelry items. I'm very very pleased.

Date of experience: January 19, 2025
Customer S. 1stDibs Rep
over a year old

Thank You For Your Review, Kimberly!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

California
1 review
0 helpful votes
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The best antique trading platform, fast, reliable, and simple and clear operation interface.

Date of experience: January 18, 2025
Customer S. 1stDibs Rep
over a year old

Thank You For Your Review, Harry!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

New York
1 review
0 helpful votes
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Great experience the seller was fantastic, the item beautiful!

Date of experience: January 14, 2025
Customer S. 1stDibs Rep
over a year old

Thank You For Your Review, Nadia!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Michigan
2 reviews
0 helpful votes
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Super fast shipping!
January 20, 2025

Super fast shipping! Flawless items I have purchased. Very happy!

Date of experience: January 10, 2025
Customer S. 1stDibs Rep
over a year old

Thank You For Your Review, Victoria!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Pennsylvania
1 review
0 helpful votes
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My experience in acquiring a Salvador Dalí Divine Comedy woodcut print from 1stDIBS was first class. They were very responsive to all my questions and concerns before AND after my acquisition.

Date of experience: January 10, 2025
Customer S. 1stDibs Rep
over a year old

Thank You For Your Review, James!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Austria
1 review
0 helpful votes
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All in all, really great websites to buy luxury watches, I can only recommend it to everyone!

Date of experience: January 8, 2025
Customer S. 1stDibs Rep
over a year old

Thank You For Your Review, Mark!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Rhode Island
1 review
0 helpful votes
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Seller was very responsive and shipped the items immediately! They came meticulously packaged and were exactly as pictured. Highly recommend.

Date of experience: January 7, 2025
Customer S. 1stDibs Rep
over a year old

Thank You For Your Review, Charlotte!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Washington
1 review
0 helpful votes
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Quick and easy
January 14, 2025

Quick and easy. That is as good as it gets for me. Lovely product with excellent shipping provided.

Date of experience: January 4, 2025
Customer S. 1stDibs Rep
over a year old

Thank You For Your Review, Susan!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,