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1outlets.com

2.8

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1outlets.com Reviews Summary

1outlets.com has a rating of 2.8 stars from 588 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1outlets.com most frequently mention credit card, full refund and total scam. 1outlets.com ranks 25th among Discount Shopping sites.

service
92
value
89
shipping
87
returns
89
quality
83

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Croatia
1 review
0 helpful votes
Follow Greg N.
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I bought a gift from here for a friend of mine and she really liked it. Thank you for the good service.

Date of experience: August 9, 2023
Israel
4 reviews
18 helpful votes
Follow Nir D.
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They took my money but didn't deliver. After weeks of waiting they canceled my order but refused to give me my money back. Instead they give "in-store credit" but after 12 attempts to order something and 12 cancelations it's either a scam or an unbelievable incompetency.

Date of experience: August 6, 2023
Thailand
2 reviews
13 helpful votes
Follow Cules S.
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Do NOT do business with them, you WILL lose your money! The worst online shopping experience of my life. They scam, take your money and mislead you, playing for time! Once you have paid the fun starts, they never can ship what you order and they never refund you your money. They give you an in-store credit and the same cycle starts. After 72 e-mails I have given up and written the money off.

Date of experience: August 4, 2023
Slovenia
1 review
5 helpful votes
Follow Marjeta P.
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They didn't deliver order but never give my money back!. Amount of nearly 400 EUR!
After 3 months I now ask my bank to help me.

Date of experience: July 30, 2023
Belgium
1 review
0 helpful votes
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Highly recommend
July 3, 2023

Received and thanks. Thank you for an update, I'm satisfied and happy.

Date of experience: July 3, 2023
Australia
1 review
0 helpful votes
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Good service
July 3, 2023

Ok thank you for your assistance. Communications are great, keep me well updated. Good service. Thanks for everything.

Date of experience: July 3, 2023
Norway
1 review
2 helpful votes
Follow Mats Erik S.
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I cannot recommend this site.
I waited a long time for delivery and none came. More than 3 months. Upon reaching customer service they responded that package could not be delivered. Mind you, that it was I that had to contact them. Otherwise the case would have been dormant for ages.

When finally 1outlets understood their own limitations they refund as instore credits. So you have to use the money on a useless site that cannot deliver to you.

Depends how widespread this is but this is borderline scam. Keep this in mind if you ever find yourself wonder whether to make a purchase for this site.

I would not recommend this site at all, no matter how apparently good the price is. There are many other sites. Spend a bit more time to find others that provide what you need. 1Outlets can not provide.

Its too bad it not possible to award 0 stars.

Date of experience: July 1, 2023
Malaysia
1 review
0 helpful votes
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Refund
June 30, 2023

Due to issue my purchase unable to be delivered but the support team manage to refund back in full. Assisted and replied emails on time.

Date of experience: June 29, 2023
Hong Kong
1 review
6 helpful votes
Follow R C.
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Definitely a scam
June 29, 2023

There are toooooooo many victims online. Please check more review before action. I've also reported to the Singapore Police. This website will pretend to take your order, and tell you there is no stock, then credit refund, then disappear.

Date of experience: June 28, 2023
Bangladesh
1 review
0 helpful votes
Follow Sanowar H.
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Good support
June 21, 2023

Everyone can buy his needed product on this shop. This is very trusted shop. Good and fast delivery.

Date of experience: June 21, 2023
France
1 review
7 helpful votes
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I placed an order on 03/12/2023
June 21, 2023

I placed an order on 03/12/2023. After confirming my order, the delivery time has changed. So I made a request to cancel my order the same day. I asked for a refund and since (06/21/2023) nothing! At first they send me emails telling me that the refund times took up to 30 days and now no response from them. I am shocked at their dishonesty!

Date of experience: June 20, 2023
Finland
1 review
0 helpful votes
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Satisfied with this online shop I'm being updated most of the time. I'll place another order soon.

Date of experience: June 20, 2023
Argentina
1 review
0 helpful votes
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Good service
June 20, 2023

Our package came and my son is very excited to open it, thank you for the assistance.

Date of experience: June 20, 2023
Iceland
1 review
0 helpful votes
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Receive in excellent condition.Our package came and my son is very excited to open it, thank you for the assistance.

Date of experience: June 16, 2023
Israel
1 review
1 helpful vote
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Confirmed SCAM
June 14, 2023

I got scammed by 1outlets.
After one month and a half of waiting, they cancelled my order and said they will give me an in-store credit.
PLEASE DO NOT BUY from them

Date of experience: June 14, 2023
Norway
1 review
6 helpful votes
Follow Kjell-Ove T.
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Its a scam. Never order to this company. Placed order for hundreds of dollars in november 2022. They said they could not deliver the goods I ordered, and that I would get a refund. Now, 6 months later, I still have not received anything. I can confirm other peoples rating that it is a complete scam. You do wisely to stay away!

Date of experience: June 2, 2023
Bangladesh
1 review
1 helpful vote
Follow Bikrom K.
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This is very good and reliable website we really like this. Top class and very important shop. There is very trusted site.

Date of experience: May 28, 2023
Saudi Arabia
1 review
2 helpful votes
Follow mohamad f.
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Scam website.
May 22, 2023

Scam website.
They won't refund your money nor respond to your follow up requests.
Don't fall prey to these cheap sites. Buy only from trusted sites by seeing the review.
I should have seen some reviews before ordering in this site.

Date of experience: May 22, 2023
India
1 review
1 helpful vote
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Fradulant Site
May 19, 2023

Fradulant site, do not deal with them, neither will they ship the material, nor will the refund the money even after commtting on mail.

Date of experience: May 19, 2023
Switzerland
1 review
0 helpful votes
Follow David Munoz R.
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This very good service provider. I really helpfull. I will definitely try to buy some more products from here.

Date of experience: May 12, 2023