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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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No im not going to describe my experience. This is a waste of time. Might not order again because of this
Im very happy with my order and will be ordering with them from now on!
Everything was all done exactly to my eye prescription requirements. Much cheaper than purchasing even through my optometrist. Great rebate too. Highly recommend!
Product seems to be good as I asked. I haven't tried them yet, but I'm sure they will be as good as the last. Thanks
I ordered a box of contacts and it arrived promptly. I am thoroughly satisfied with the company at this point.
Thank you so much. My contacts fit perfectly and I love them. The price was way more decent then getting them from my Dr's office. I saved your company's info and will definitely will use your services again!
I was told that the company would call my doctor on my behalf and ask for the correct prescription; however, they did not, and I received the incorrect lenses, and I could only refund 3/4 of the boxes and wasted $70 due to the mistake of the company.
Besides needs a prescription at first, the process was very hassle free, quick, and helpful. I will definitely be using this website from here on out for my contact needs!
Contacts showed up late but i'm happy i got them. They said my contacts were having problems with the manufacturer and that they would take basically a month to get here so that was very frustrating
Took a long time to get to me or it felt like it. Shipping process + delivery to me from the time I ordered. Was 7/17-8/03
User interface on mobile has small issues. Was easier to switch to desktop mode but still an extra step
Easy to order just put in prescription and they take care of rest.
Took longer than expected and the $75 rebate is a longer process that I thought would be.
I ordered contacts and it took two weeks to ship and another almost three weeks to receive I have been on my last pair for over two months order from 1-800 contacts better service and faster shipping than this place
My contacts were shipped quickly and arrived when expected! I would definitely order through this company again in the future!
Shipping was quick and ordering was easy! Great price on top, will use again in the future!
Easy ordering process and submission of my prescription. Loved it!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members