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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great price, but you have to apply for the rebate.
We had a shipping delay while they ordered more contacts from their supplier. We received the contacts about 3 weeks after we ordered.
The price for this item was much more reasonable than other options I found. On top of the great value, the shipping was fast. Thank you.
Sent my contacts in a timely manner! Wonderful customer service when I called about updating my new prescription!
Not being able to track order kind of sucked. They did get here it would of just been nice being able to track them
Was told one thing, ended up being not true. When a price is stated and then not adhered to, that is not honesty.
The actual price is different then the one they said I didn't expect the $100 "service fee" this is crazy
They followed up very well, I appreciated it. There were multiple levels of engagement.
It was fairly simple placing the order, and the delivery was faster than expected. I am happy!
I had a very pleasant experience with 800-Get Lens and they arrived in a timely fashion.
Company sucks didn't say anything about service fee. Until after check out. What bull$#*!
Not sure how they sold them so cheap - competitors were twice as much.
Good and comfortable with the contacts and easy to see out of
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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