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1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
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Fast service. Perfect product. Great for getting cpap parts.
Prompt and efficient. Was able to save a few dollars on an expensive part.
They did a very good job-and shipped the machine overnight for my travel schedule
This device is easy to use. Just waiting to get my results.
The product showed up on time. It was a pleasure to get a delivery in time and when promised.
Purchase was quick, shipping options covered every desirable combination, delivery was on time, and pillows were exactly what I ordered.
I ordered my mask online and received it in a timely manner
The head strap is very loose. It's like the Velcro isn't holding very well.
My husband uses an older CPAP machine with a specific type of plastic face shield. I used to buy them on eBay but no seller seems to supply older parts. 1800CPAP.com had what we wanted even though it was at a slightly higher price than I used to get on eBay... but then everything is going up in price. The unit arrived quickly and in good shape. Hope we can still get it in the future.
I always find it easy to order online with 1800CPAP. The prices are great, and I can use my health care flex card. The products are shipped quickly and are of great quality.
My order was missing a piece. They shipped it out the day after I contacted them.
Always no hassle ordering and fast shipping! I have never had to wait over three days to receive any orders.
Great customer service. My shipment delayed but thanks to your customer service the company sent me out a new order overnight. I really appreciate it from the bottom of my heart I'm able to sleep better. A special shout out to the lady who helped me keep up the great work everybody matters.
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email [email protected].
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at [email protected]. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.

