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1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
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I have dealt with 1800CPAP.COM for many years. I have always had reliable service at very competitive prices. I live in Australia, and I find it much cheaper to buy direct from 1800CPAP.COM, even when shipping costs are included. I have no hesitation in recommending the company.
All in all, I was satisfied especially that when I called customer service, they were able to help me. However, when I tried to edit my cart after I realized that I could save on shipping costs by adding an item, I could not figure out how to do it. It all worked out after I called.
I am pleased with the part i ordered, it ment i could use my mask again, i was told in CPAP stores that parts for the mask did not exist any more and i need to buy a new one off them.
I thought I was getting a full face mask, not a nasal mask, can I return this one for the one I need
Received goods in perfect condition and delivery to Australia took less than 2weeks. Brilliant service!
Received as ordered though it took longer than I expected... probably try another source closer to Az. The next time I need to order, I will shop around before I need my items.
Fast efficient delivery. Everything was packaged excellent. I will buy supplies from again. Thank you.
The whole transaction was convenient I placed my order I got my order no problems
This was my first time ordering from your site. I'm very pleased with your prices. I ordered nasal pillows and l was able to get 3 to where on other sites one would cost that much. I will order from you guys again! I received my order in a matter of days!
Trying to follow the instructions in the manual, but to no avail. Guess I need someone to lead me by the hand to get started. *******123 Please and thank you.
I enjoy getting my cpap supplies through the mail.
Quick shipping, well-packaged, nice protective folder. Installed in my Resmed CPAP and all appears to be working fine.
Needed to order a part for my CPAP machine last minute. Was able to order here and received very quickly. Thank you.
Fast processing and fast delivery! Large selection of items also.
Great communication, received exactly what I ordered
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email [email protected].
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at [email protected]. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.

