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1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
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I received my order very quickly! It took a couple of days to process my flex payment, but once it processed, it was here within a day or two! Highly recommend ordering from this site!
I'm not like most CPAP users in that I do not replace items just because it is recommended. I wait until my mask no longer works or breaks. Well it happened and I needed a new mask and hose ASAP and these guys delivered!
Good experience, package came as stated. I was notified when package arrived.
The item arrived quickly and in perfect condition. Very grateful for the excellent service!
The headgear worked very well. I am still able to get up in the morning it worked
The quality is always excellent. I'm impressed with the speed of the delivery.
I love the newest nasal mask! Good Job!
I hope my insurance company can reimburse me. :)
I received my order. Everything was the right brand, right size, and for my machine perfectly. Affordable. Shipped quickly. Will definitely order agaib.
Easy to shop the site and super fast shipping! Happy to have found this site and it was easy to search for accessories by the brand of my machine.
The delivery was fast and the items and packaging are in excellent condition. Will definitely use this service in the future.
All went well from ordering to receiving my order exactly as anticipated
I HAD EXCELLENT CUSTOMER SERVICE BY PHONE AND WITH RECEIVING ALL UPDATED EMAILS PERTAINING TO MY ORDER... I HAVE HAD ABSOLUTELY NO PROBLEMS USING THIS DEVICE OR WITH ANY ISSUES. CUSTOMER SERVICE WAS EVEN REALLY NICE SETTING MY MACHINE BEFORE I RECEIVED IT...
The products are good quality and they arrived in a reasonable amount of time. Good service! :)
Ordered on line and got exactly the parts I saw on the site in a timely manner and as expected
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email [email protected].
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at [email protected]. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.

