ZweeReviews 69

I think that this site is bad juju!
Quoting another review {{{
Ok ladies and gents. I have never posted anything negative about a business in my life. It's not my nature... Do yourself a favor and don't waste your time with this site, as it has wasted mine.}}}
I saw a great deal on the Itouch 32GB (too good to be true) and went to order it...
After filling out some info, it displays a blank page with. Only "Fatal Error".

So I think I've figured out the scam. They offer stuff for sale at good prices and some stuff at too-good prices as come-ons. During the shopping page, they try like hell to divert you to eBay offers (probably theirs -- or at least someone who has agreed to give them a kickback) and to other sites selling stuff (more kickbacks).

And as almost everyone has said... zero (as in you CANNOT reach them). I know that they did not respond to my question about the iTouch.

More quoting -- I read this one after coming to myown similar conclusion {{{
The scam is simple yet clever. Potential customers search for low price electronics and are directed to zwee.com. Once they find the item they want they see reviews that are copied from other review sites. Sarah's hope is that the customer will click on the competitors link which are mostly ebay auctions. She then gets credit for the click/referral without having to do much work. Why would anyone in business make their competitors items so attractive (hot pink buttons) and their own so bland (gray that blends in with page)? She is using Zwee as a referral/click generating site under the mask of a retail site. She doesn't want to sell you anything, she wants you to click away at her so called competitors.

Most of the info under FAQ's are bogus. There is no under-staffed customer service team. There is no company, just Sarah Branigan looking to generate clicks on the internet. A legit company allows comments on their Facebook page and most legit online retailers have more than 1000 fans. If you look at Sarah Branigans facebook profile, (facebook.com/sally.branigan) her picture looks as if it comes from a drunk night at the corner karaoke bar and she only has 90 friends. It doesn't add up! She posts new items on Facebook and on zwee.com almost daily but never responds to customers. THE REASON IS SIMPLE. YOU ARE NOT A CUSTOMER. YOU ARE CLICKS CREDITED TO HER ACCOUNT.}}}

OK. First off.

Im not a competitor. I was looking to buy the PS3 from you guys. But my uncle said to check the website out a bit.

I came across this website jabber... and.
Really, i put your address in google earth and...

Lol - look at the screenshot - http://s1207.photobucket.com/albums/bb463/dtoomey123/?action=view¤t=zweefail.png

I dunno. And an F on BBB?

Unless i get some feedback i don't think i will be ordering anything.

I think its better to pay a little more for what you want then to go to zwee. I wanted to buy the ipod touch but was a liitle worried about the site when i tried to call. The listed the ipod touch 32g 4th gen at 207.00 which is prob about 100.00 less then everywhere else. I don't have a lot of money and can't afford to loss money. Expsecially when this is basically the only thing i can buy my daughter. If i didnt recieve it in time or didnt get it at all she would have no xmas gift. Stay away from scams like zwee. They don't answer. If they are real they have horriable busness ways.

Hey all. Zwee is NOT a real business... at least not the way you think they are. I considered buying a PS3 from them for Christmas this year but the price seemed too good to be true. Besides finding an abundant number of terrible reviews online, I checked their location address. If you insert Zwee's address into Google maps and look at it via street view... "Zwee" is actually someone's home in Florida. This is most likely a person who has made a business out of accepting shoppers' money and then shopping for them online through sites like Ebay and other online companies. Just be aware that this is what you're actually getting if you shop with them, a hired online shopper- not a direct transaction with an online store.

Would love to know if Zwee ever got back to Stu B regarding his "challenge" to Zwee to sell him the products as advertised! I was SERIOUSLY debating purchasing the macbook pro from their site. But after discovering their BBB rating (on my own) and seeing all these negative reviews AND how/which ones Sarah b. From Zwee has answered - I'll be going elsewhere. It concerns me when she only addresses some of the issues and doesn't follow up with consumers legitimate complaints like the FATAL ERROR messages from US IP addresses, the ongoing inability of buyers to contact anyone from customers service (I emailed them about a product detail discrepancy on their site which promises to get back to me in 48 hours - it's been 96 and counting...) the lack of professionalism. Thanks for saving me from a very bad experience!

I am not a competitor. I am an ordinary person that found this website while looking to do some early Christmas shopping. Immediately I noticed that this site was a little fishy. I have spent the past few days digging into Zwee.com. I have read posts that imply that Zwee.com is trying to buy items on ebay and then reselling them on Zwee.com. When the item can't be located for cheaper the customer gets the fatal failure notice. I do not believe this is true. I believe Zwee AKA Sarah Branigan has no intention of selling these items at all. Yes there are a few customers that have gotten orders through and have been shipped their items after weeks. I believe this is so there will be a few people to give legitimate feedback. The fatal failure notice is a default page that appears when any item is ordered from any IP address. It has nothing to do with fraud protection as Sarah claims and has everything to do with the fact that there are no items for sale.

The scam is simple yet clever. Potential customers search for low price electronics and are directed to zwee.com. Once they find the item they want they see reviews that are copied from other review sites. Sarah's hope is that the customer will click on the competitors link which are mostly ebay auctions. She then gets credit for the click/referral without having to do much work. Why would anyone in business make their competitors items so attractive (hot pink buttons) and their own so bland (gray that blends in with page)? She is using Zwee as a referral/click generating site under the mask of a retail site. She doesn't want to sell you anything, she wants you to click away at her so called competitors.

Most of the info under FAQ's are bogus. There is no under-staffed customer service team. There is no company, just Sarah Branigan looking to generate clicks on the internet. A legit company allows comments on their Facebook page and most legit online retailers have more than 1000 fans. If you look at Sarah Branigans facebook profile, (facebook.com/sally.branigan) her picture looks as if it comes from a drunk night at the corner karaoke bar and she only has 90 friends. It doesn't add up! She posts new items on Facebook and on zwee.com almost daily but never responds to customers. THE REASON IS SIMPLE. YOU ARE NOT A CUSTOMER. YOU ARE CLICKS CREDITED TO HER ACCOUNT.

Please join me in filing a complaint to the FTC. She is misrepresenting herself as a retailer. Pure and simple fraud.

Rob

I attempted to order and fot the same failure message as others. Under FAQ on the site it says this is because you are ordering from a country they don't ship to, but if it is wrong to let them know. Well I live in USA and they ship tp USA so Isent email as site directed. No respomse yet. I tried to send money thru Paypal using their email address but received a message from Paypal that "ZWEE is not able to receive money at this time." So I guess ordering from them is not possible
As Paypal is their only form of accepted payment.

I've checking the price and planning to buy the iphone 3gs 32GB unlocked from this site. Anytime, I try to click on Make Purchase button it leads me to another page with FATAL FAILURE, or I click on ORDER NOW button it will connect to eBay site for use item. I also call the number that it provides but noone answers the phone. So, I send an e-mail message and tell them the problem I have with their site. Thanks guys for the headups about ZWEE site.

I've been trying to place an order with Zwee for several days. When I click the purchase button, I get the treaded "fatal failure" message. I've tried clearing the cache and changing ever other configuration I could think of. I've applied every recommendation offered by PayPal tech support and the suggestions I could find on the internet. I have called Zwee several times and have only been able to leave messages. Nobody has called me back. I have also sent them several emails using both their web site email page and sending an email to *******@zwee.com. All have gone unanswered. Can anybody help? Is there something I'm missing? Feel free to contact me at *******@aol.com. These people have a number if items that I would love to purchase... if only I could!

I was about to purchase an Iphone today through their website but as I was reading feedbacks from this site, it seems like something is not right. I did a bit of research, and sure enough, I came accross this from Better Business Bureau:

http://www.bbb.org/west-florida/business-reviews/online-shopping-sites/zwee-in-bradenton-fl-*******

"On at least one occasion, BBB sent mail to this company in an attempt to develop a report. The mail was returned by the Post Office; therefore a complete BBB report at this time is unavailable."

"Customer Complaint History for Zwee LLC
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 1 complaint about Zwee LLC in the last 36 months, our standard reporting period. Of the total of 1 complaint closed in 36 months, 1 was closed in the last year.
Customer Service Issues
No Response
1 - Company failed to respond to BBB to resolve or address the complaint issues."

I'm glad I came across Site Jabber which gave me a second though about the website. Thanks everyone.

Hmmm? I have not used ZWEE.com. I just found this review sight tonight in an attempt to find out if they are legit. Wether it be 'competitors' or not, after reading these reviews, I will be choosing to take my business some place else. It is a little depressing as I have long searched for a high ticket item (Canon 5D MarkII).
I stumbled across ZWEE which had it for about $300-400 cheaper. I called their number and can attest first hand to all those other reviews with the "high volume"message. I called four times only leaving a message on the fourth call. I was slow and precise with leaving my information and call back number. That was a few days ago. I think they should have gotten back to me by now.
One think to think about is customer service. Everyone knows it is EASY to buy something from some company, but when you try to return it... Well? In the case of this company(ZWEE) you can't even get through TOO purchase something. Now imagine you have an issue and have to return it. That thought had been elluded to earlier. I just wanted to reiterate it so you can stop and think about that for yourself.
I will conclude in saying I have not had any dealings with ZWEE other than seing there sight and trying to call them. Based on that lack of response and the numerous negative comments (competitors or not) I am choosing to go another way.

Ok ladies and gents. I have never posted anything negative about a business in my life. It's not my nature. However it is my nature to demand some respect and receive some customer service. I have read comments about this site on this forum. Some positive, some negative with the negative comments being replied upon. This made me feel that someone was indeed attacking this site through this forum. I rest assured now agree this is not the case. Earlier this morning I called all three numbers listed on zwee.com. Not once after multiple attempts was my call fielded. So I wrote an email to them earlier this morning. Yet again at late night I checked my email and still no reply. Hmmmm So I called my credit card company to make sure I had some form of protection if the internet site zwee.com didn't send merchandise or if merchandise was faulty or not as depicted. Yes, I have protection so I went ahead tonight and purchased 2 Nikon D300's for 497 each and guess what, got the same fatal error message. Filled out the billing information and got yet another fatal error message. So I removed one of the cameras from my order and guess what, got another fatal error message. To sum it up, this site offers no customer service that I can see. Suggestions to anyone who is thinking about using this site would be to be very cautious if not run away. The people who run this site need a very long educational course in business. Very poor customer service or rather non existent and a terrible website. Terrible terrible terrible. And to those who want to see my documentation, I have indeed copies the pages where I tried to order and the web address that brought me to the fatal error. Do yourself a favor and don't waste your time with this site, as it has wasted mine.

The website seemed alright to me, and I actually got my hopes up on getting a black Ninetendo Wii for $127 and a extra remote for $10. Imagine my surprise when I tried to go to buy it and I got a fatal failure. So I looked up the contact information and called both numbers provided and they were experiencing high call volumes so I left a message. I'm yet to hear anything back so I tried calling first thing the next morning (there opening hours so I would be the first or close to it) and they were still experiencing high call volumes. Now that seem wierd to be having high call volumes@ 8am and you open up@ 8am. So I look up both your addresses on the internet to see if maybe you haven't updated the website and you may have a new number and to my surprise AGAIN those addresses could not even be found. This scares me. Here I am busting my a$$ to get in touch with someone about these products so that I can buy them and no one is to be found. So now why would I trust giving me credit card number to this company to buy any goods if I do get a response on this comment? And I see that a lot of other potential customers have had the same problem. And I seen on one of the comments that it would be fixed within two weeks. Well from the date on the posting it has been way past two weeks and I'm having the same problem. This is bad business, very bad, you see I still want the goods, but afraid that I will get it and if something is wrong with it, I will not be able to contact anyone about it. I have to admit something is FISHY about this company. I'm very disappointed because I really wanted that Wii for a gift. Anyway I'm not giving any good reviews to anyone concerning this company. Sorry, but I haven't gotten any good out of it.