ZulilyReviews 4,523

I have made, roughly, 10 or so orders from this site (as of recent)--probably more; as I am in the process of stocking my "hope chest" for my baby-having days, and hoping to be a stay-at-home mamma--on less-to-none of my current income. So, I have been "investing" where my hopes lie...

From, I thought, my newly discovered excitement, "Zulily:" I have had two or three of those orders "doubled," as in - sent AND BILLED x2 for ONE order made; I did receive all multiple shipments; but obviously, I have no need for two of the EXACT same item, same size, in entire order quantities. Oh, wait, what's that?---I CAN'T RETURN ANY OF IT. Zulily says I am S. O. L. They don't accept returns, for any reasons. Oh, also, the items I did order, they're direct from CHINA, in cheap clear wrap (really: no-tag items), almost all were made of SUPER cheap material, like dollar-store quality, threads loose and all over the place, untrimmed, barely look like they'll make it through a couple wash-cycles. Sizes WAY off. Tried to order a few things in sizes 2 years apart, hoping for matching sibling outfits down the road. Sizes NO where close to relevant... Not pleased. Wish I hadn't been so excited over the seemingly "good" deals. Oh, what's that you say Zulily?---Dress is $70 retail... Not quite. Maybe $5, full-price, at Wal-Mart... or on clearance for $1.20. Thanks for stealing my $20 for a $2 dress, etc., times way too many. Oh, also, don't count on the refer-a-friend for "$10 credit" to your account (upon their purchase)... it never comes. Of course, there's no tracking, no customer service, and no returns, or credit back.

First of all, it IS possible to get great deals on things here. That being said, there is just no organization. I've placed 4 orders with this company over the last 4 months. 2 of which were messed up. The first sent me the wrong color leggings and then of course could not resend them because the event was over. The next order I was informed (after 5 weeks) that the purse I had ordered would not be shipping to me. I was refunded and given a $10 voucher but $10? This seems trivial and do I really want to go through the process of ordering more and waiting to see if anything will come? Not likely. They could have kept the $10, if you have a retail business, at least provide the products purchased to your customers. With the problems with the orders, they have only a 50% success rate. So if you order something with them, flip a coin. That is a good indicator of whether you will actually get your items or not. But you will probably have to wait for a month and a half to find out.

Ok. I have been shopping from this site since last 3 years on. Must have placed around 50 orders. I agree that shipping is slow, but come on if you want next day delivery then buy it from Amazon. However here are few observation.
Only buy kids and home stuff from this site. Women's products are not good except for scrafs and jewerly.
Before ordering check the price on amazon. In very few cases I found it was cheaper on amazon.
If the product/brand is available on amazon then check the reviews. There are no reviews on Zulily.
I have bought some very amazing kids clothes from this site and is happy!

I received an email about items for sale and wanted to try it out. The items were cute for kids and the maxi dresses were priced right. Then I saw Gucci sunglasses and decided to buy them. Unfortunately, since this was my first time ever using the site, I was not aware of the actual shipping process which could take 10-17 days before the item EVER leaves their warehouse, & then of course the slowest method of delivery ever! So long story short, I was buying the maxi dresses for my vacation scheduled 3 weeks after my purchase and had to cancel those dresses since they wouldn't come in time for my trip. I decided to take my chances on the other items and wait. Some of the items came in 3 weeks. Though the glasses were a Valentines gift, I finally received a yesterday (March 2nd). I would say if you need to order things and its not time sensitive, you can shop here. But considering today's technology & sites like amazon offering next day delivery, it's not worth the wait for me. I will probably not use the site again unless the sipping process improves. Also, there is confusion as to what is being charged once items are cancelled. I couldn't figure out what I would be charged for. It also took forever for the charges to hot my account.

Ordered clothes for the first time and money was on hold in my account for days but never deducted. Website had no record of my order nor did customer service. A week later they held money again and FINALLY took it out even though they could never ackowledge the order in the first place. It's been over 3 weeks and still don't have my things. Customer service gives me generic responses and when calling in I was #22 on hold. I WILL NEVER ORDER FROM HERE AGAIN!

Where do I begin... ok the SHIPPING shocker, yeah I know everyone complains but when I spend $$ for the item and $$ for the shipping the least you can do iss get it to me before the season ends! I have waiting 60 days! YES 60 days! So you can imagine I was P. O'd! So I give them another shot... again late shipping and then the item comes in missing a piece(that I paid for) Called and they said ohhh well there are no more in stock sorry! CRAP! So finally I ordered my daughters easter dress in JAN... just to make sure and I just received an email on FEB 28th that they are unable to fullfill my order! ARE YOU SERIOUS! I'M DONE! I dont know how they stay in business! My sister has also had countless issues with missing products and things that NEVER even showed up!

Be aware of how Zulily works before buying. Yes, the merchandise is cheaper. Bought 2 blouses, not sure if I would say they were worth the money or the wait to recieve them. I'm still waiting to recieve a dress I purchased almost a month ago. It is a fun and addictive site to browse, but recieving your merchandise is a whole other story. If you are extremely patient, and don't need what you purchased in a timely fashion, then you're ok. Everything arrives piece meal, one item at a time even if purchased on the same order.

Have made 5 separate orders. It took almost 3 weeks for the first orders arrival, but I was prepared for that. The first things I ordered were children's clothing and they were ok. So decided to try adult items. Using their size chart, and understanding I could not return items if for any reason I didn't like them. I took a chance. BIG mistake. Size not even close. Color on website and color of item way off. They said it was turquiose, it was not. I have another childrens' order coming and then I'm done. Will warn you and all my friends. Your foolish if you order from a company who does not care if you are satified with you purchase. Buyer beware!

LOVE LOVE LOVE Zulily! But, I hate when they have something fabulous and I don't have money lol
Yes, shipping takes forever - if you'd bother to read anything, you'd know how the site works... They have a sale, they collect orders, after the sale they place a huge order with a company (mostly overseas) and the company ships to Zulily and then Zulily ships the items to you. So, expect to wait a little (average wait is 3 weeks).
I've ordered quite a bit and never had any problems and have been completely satisfied with what I've gotten.
One time so far a dress I ordered for my daughter wasn't in the package, but they promptly refunded me (too bad because I REALLY wanted the dress) but such is life... There are starving people in this world... and communist dictatorships killing people for nothing- Not receiving my daughter's dress was hardly cause for an internet riot lol Although the dress was amazing and I'm still kinda sad lol
I'll continue to shop there... in fact, every morning I watch the clock, painfully, until it hits 9 am... or the second I get an alert on my phone from the Zulily, I drop everything to go check it out.

Do not use Zulily! I understand how the shipping works and that it's a little slower. But I didn't receive my order just an email telling me "sorry the shipper couldn't deliver and your items are returned" and that it was "impossible for them to reship" They did refund my money. But that's not the point, I wanted the items I ordered. There was no explanation of why the shipper couldn't deliver which seems odd since I order online all the time. It was all just shady and when i complained to customers service there was no apologizing or offering to make it better. Don't waste your time, buy from a real company.