ZulilyReviews 4,523

I am so disappointed with this company. I place 5 different orders around the 23rd of November. I have only received 4 of the 10 items so far. I got an email yesterday stating one of my orders had been canceled. Nothing like last minute, eh? I love that you can't return/exchange/refund ANYTHING, but zulily can charge you for an item and then cancel the order a month later. Shipping is a frigging joke. $7.95 per order and you wait, at a MINIMUM, a month for it to be shipped. The commercials you see on TV are falsely advertising that you can't find these deals anywhere else. I decided to test that statement. They were offering Zaggora work out gear a few weeks back so I went to to Zaggora's website directly and they were running the EXACT same sale on their website... same prices as zulily. They had more options and you were able to return and exchange. What a joke zulily is! Do yourself a favor... use zulily as a reference point and then find those items (for the same price, better shipping price/time and be able to return if needed) on a different, more reliable site.

Order from Zulily if you like to wait 2 months to be told that your order has been cancelled. I ordered onesies with matching pants, and and both times, the pants have been cancelled... along with half of my order AFTER my order status on those items said "in transit to Zulily" for a month. I am SO pissed with them. I ordered an outfit that i was planning to take my son home from the hospital in since i am on bed rest, and waited for over a month to find out that it has now been cancelled.

My friend was HONEST and told Intellisource everything about his criminal background (The one misdemeanour he was sentenced for). After 3 weeks of them performing a background check they told him it was good and that they just had to make sure thats all it was. They hired my friend on at Zulily, had him work 4 weeks. He was amazing at the Job got great numbers and received several rewards for his work. On the 28th day of Employment, they FIRED him because of the background check in which he was told was ok. This is a heartless move by your company, Zulily is a great place to work but Intellisource is awful. I don't understand why you could do this other than we in Nevada and its a right to work...

This website does not even deserve one star. I ordered something for my grandchild for Christmas on 11/19. At the time of purchase, the site tells you as soon as you proceed to checkout, the item is reserved and guaranteed. I have waited a month for the item and yesterday I received an email telling me they no longer have the item that was reserved for me. For my inconvenience, they offered me a store credit of $10. By the time you pay shipping, there is virtually nothing to purchase for $10. I told them to keep their credit. I will never shop there again. If your word is not reliable and your service and delivery terrible, you don't deserve my business

I placed an order November 23,2013, they broke my stuff into 4 separate packages even though they are from only two different brands. I got my first e-mail stating that some of my items had been shipped on December 13, but with an estimated delivery date of 5-10 business days. Today (Dec. 16) I got the last e-mail out of the four stating that my package had been shipped and again that means I won't be getting that stuff until the end of the month! I'm very disappointed, never imagined it would take about a MONTH for me to get my stuff. I get diapers I order online in TWO days and whenever I buy clothing I wait ONE WEEK tops to get my stuff. Not only that, most of their stuff cannot be returned, but even if it was can you just imagine how long that would take! Just a waste of time... They do have neat and super cute stuff for little girls but I'm sure they can be found in other websites, more efficient ones.

I started I ordering nov. 21,2013. I placed about 6 or 7 ordered in two weeks. It is now dec 13 and I just got the first item. That is ridiculous in this day and times when products are delivered in two days time. I stopped ordering a week ago when I realized they DRAG on shipments. I needed to ship these gifts to different people and now I'm screwed! What's the point? They say guaranteed Christmas delivery nut when you order in late Nov you think - of course it's gonna get here by Christmas but now I'm seriously doubting it. Some of my items won't even ship til Dec 20! That is just absolutely unacceptable.

I purchased a pair of shoes for myself. I wear a size 8, but ordered a size 8.5. Well, they were so small I couldn't believe it. I even checked inside the shoe to be sure there wasn't an error. I contacted them for return, and they wouldn't give me my refund. I have to accept a credit to their site. I expressed my feelings about not being able to get a refund, and they tell me that because of their discount pricing, they don't refund. What a bunch of bull. After reading the other comments on this site, I wish I had checked them out before I made purchase with this company. I think the shoes were defects…. They couldn't possibly be a size 8.5. Don't deal with this company…they stink.

As with many other reviewers, the item I received was not the item I ordered. It was a different manufacturer, a different fit, and a different design. And it looked incredibly cheap. It was similar to the one on their website but not what I ordered. I guess I'm one of the lucky ones, because they agreed to take the item back. I don't really understand how a company like this can stay in business. It's my bad for not researching them first, but given how many good discount/online retailers there are (Sierra Trading Post being my favorite), it's hard to see how they manage to turn a profit. Unless it's mostly first-time customers who get burned and never come back. Lesson learned.

I've bought infant clothes from Zulily for the past 6 months. The site has great deals on brands that I would not choose to buy at full price. I have not been as impressed with the women's cloths and household items sold. The quality and styles of those items appear to be mediocre.

My two main complaints:
1. Items do not arrive until a month after they're ordered. It's hard to understand how the process can be so slow. Thus is particularly problematic with infant clothes (and Zulily offers a lot of them), I've not infrequently received something I ordered that no longer fits my baby.
2. Descriptions and pictures are not complete. I ordered some infant pants only to discover they had a huge logo splashed across the back - not something I would have wanted had I realized. To Zulily's credit, they credited me back the cost of the pants without even making me return the pants (all items are non-returnable). Since then I've been very cautious about what I buy and avoid items that don't have complete pictures or descriptions (which are many).

I bought from Zulily off and on over the last two years, probably spending a few thousand over the years. They used to have great stuff at a decent discount, as well as high quality stuff, in the beginning. But starting last year/xmas time, I noticed that my purchases were hit or miss... sometimes I would love the item that I buy and other times I would just junk it. I started ordering from Zulily again in October/November of 2013 for xmas, and the stuff I'm getting is PURE JUNK. I noticed that they also INFLATE the original price, making one think you're getting more of a deal (when in fact they are just pure lying). Example, this week they have costco memberships for $55 and $110. How is that different from buying from Costco directly? It isn't. However, they listed the "original price" as $160 and $220, respectively, making one think that they actually saved money. Also, I bought $400 in toys (Battat) just to find out that I could have gotten it for the same price OR LESS on Amazon. I have some credits on Zulily, and once I use it I will never order from them again. Rip off and a junk store now... too bad. I used to connote Zulily with high quality, which is what it used to be in the beginning. Sad that they are now all about money, selling junk and lying about the original prices.