ZulilyReviews 4,523

I love Zulily for a few years now. I can order ahead of time and know that it will arrive before Christmas. I can make a "waitlisted" check on something that I missed, but would like to purchase when it becomes available. The packages I can track and am given an email/text alert when it comes in and they also accept returns. So, what's not to love? The many outfits and numerous gifts for my loved ones- they all appreciate the vast selection and I love the low low prices!

I mostly love the Zu. It's definitely buyer beware, must read the descriptions, fabric content, etc. I think your marketing and website designers are genius. Zulily customer service is excellent. The biggest complaint I have is the shipping. I've had purchases get canceled because after weeks of waiting the product became unavailable (how does that happen?), and even more frustrating is the handoff from UPS to the US Postal Service. I can watch my purchase sit at the PO distribution center and then take 2 days or more to make a 30 minute drive to our local PO, sits for another day, and I finally get it... MAYBE. Please, please make other shipping arrangements.
I'd love to see Zulily comp people who leave reviews, or offer prizes or something to motivate more reviews being written.

I love Zulily, especially the discounts and varieties. It's like a treasure hunt. I've been a dedicated customer ever since Zulily first came out. I get why shipping is slow because you all have to wait for the vendor to ship items to you which is perfectly understandable. Lately however, my items have been shipped to someone else or have gone past a certain time frame to be shipped and I'm a little disappointed in that. Also, the customer service went from excellent to just ok.

This website is part of my daily routine, I log in at 9am faithfully daily. With that being said it is a new store everyday, you can go back to the previous days as well but it is a new store everyday. You can find everything on this site.

You should know that shipping is $7.99 when the item is available to ship and if it qualifies for faster shipping then it will cost more money. Also know Zulilly is also owned by HSN/QVC. Shipping can take a while like weeks and if you want to return there is a $7.99 return fee off of your purchased items and you can only ship back up to 4 items at a time.

Prices are comparable and sometimes not low enough to buy but there are times where there are unbeatable prices. All and all it is a great site to shop if you know what you want.

I have to say since many store have closed. This great if I need a Maxi skirt they have them. They have cute tops, pants etc. Handbags jewelry you name they most likely have it. You could buy an outfit from head to toes. It takes a little while to get to you. And if your a big returner this not the company for you cause you only get half your money back but I understand if they refunded all your money people would used them a return clothes store. Everything is always comes nicely packaged

Service has been good and I have been pleased with most purchases. Some clothing comes from China and is cheaper quality. I have been pleased with home items. Shipping costs have gone up. They say they have the best deal and often compare to Amazon, but when you factor in the shipping vs. Amazon Prime the cost is the same and sometimes more. If you order more than once during the same day shipping is free on the second order. So I order 1 item then go back and place another to pay less shipping. They should just give a single shipping rate no matter how many items you order. It can also take weeks to get your order.