Zoro

Occasionally offers mediocre promos but always offers free shipping, prices are slightly higher than average but competitive enough that mixed with a slightly more Versatile inventory and good customer service it's alright. Be prepared to have a pain in the $#*! time navigating around if you don't have part numbers because searching for something by spec detail basically throws the whole process off and if you tap too fast or use private browsers you'll likely get booted for suspicious activity

You need to make better visuals of the product so I can make a better selection! It would have been easier to decide

I dealt with the 3 most incompetent persons within the Zoro customer service department concerning a Werner ladder that was delivered severely damaged as well as a second Werner ladder that was delivered severely damaged as well. 16 days from the day I placed my order and the only compensation offered was waiving the freight charges and a minuscule 10% off the ladder purchase price. As a customer for 15 years, this is how Zoro deals with a repeat customer who spent hundreds of thousands of dollars with their company! I requested a full refund and will be closing out my account!

Received product in good condition when I went to use it it did not work no help on line and no trouble shooting instruction on package

If your order is split into separate shipments from separate warehouses, your credit card gets double billed as the full total, then each shipment, then finally they reverse the full total. When I called they told me that they had 10 days to reverse the full change. I told them they are violating their agreement with MasterCard and Visa. I have used PayPal with them in the past and PayPal does not allow these deceptive business practices, so I recommend avoiding them or using PayPal.

One of the reasons I tried Zoro in this competitive market was because of their participation in the "Fuel Rewards" program. Sadly, these rewards have not come thru to-date.

I used to use zoro everyday. Search now returns unusable results. I refuse to dig through 100s of results to find the one I want. Stop dumping trash into my search results.

You all have sent me the floor register wrong 2 times now. I am pissed. Are you people smoking crack. The sheet that you sent me has the right size for the order but who ever is typing them up puts wrong sizes on them. You need to fire them because they are dumb. I looked at someone else complaint and the same thing happen. I am not sending this one back I was so mad I throw it away. I don't care because I will never use your company again. Want you to go home and ask your wife if 1.5 inches matters. If she says no the doctor and have 1.5 inches cut of you $#*!.

Boxes came all smashed up as they were packed in a bag. Size not as advertised. AS a result I paid much more thatn I should have.

Great job on logistics. The item was as promised and has worked great. The item was delivered 2 days early, perfect.

Nothing really bad to say about Zoro or it's prices. I bought two lawn mower tires. Studied all the info. They came quickly. But wrong bore or bearing size. Had to send them back. I went back to the site and no information for the bore size. It was 3/4 and I needed 1/2. Zero did refund but now 2 weeks without mower.

We have a trucking company and also a farm that is always needing items.They have a huge selection of products to choice from. Shipping is always fast. Their prices are great. There customer service is freindly and easy to deal with

Easy to use website, fast shipping and all at a great price. I saved their website in my favorites and opened an account since I will be using Zoro again in the future.

The reason I like Zoro is because. There Quick and do what they say. Also cost effective. Shows up on time with no excuses.

Zoro so far in my experience has had the products I am looking for and sometimes things I didn't know I needed. I had quantity questions and customer service was great and answered all, shipping is fast,

Worst company to buy anything, got my tiles broken, took them 1 week to respond, with email Roadrunners will pick it up. No one pick it up at the date. AND zoro yelling me I have to call carier to find out when they going to pick up broken tiles. Will never ever use zoro again, I DO NOT RECOMEND TO ANYONE ORDER FROM ZORO, JUST GO TO GRANGER.

I purchased a wheelbarrow that arrived 2 weeks late with no wheels or handles, after 4 phone calls the company is finally sending labels for a return. I can NOT emphasis how disappointed I am in the service and point of sale for this company. It took 2 calls to get return labels. BUYER BEWARE!

I called them up as soon as I received my order for a Milwaukee 1/2 stubby with batteries and a charger. I received only a gun when I spoke to there customer service and explained what I'd order they were getting ready to send me a replacement which going to be the same thing. I spoke to a so called manager that wouldn't honor what they advertised online and or on my invoice. My invoice clearly shows a gun 2 batteries and a charger. Suck that eve when I spoke to a supervisor she said she could not honor what they advertised online.