ZoluckyReviews 5,049

Your sizes don't run true to the measurements you list. I will not order again.

As my title states, my experience with Zolucky is that it's good when things go smoothly, but very difficult to resolve when they do not. For example, they sent me a dress that looked NOTHING like what I ordered. It's been weeks and they have yet to either send the right dress or authorize my sending back what they mis-sent for a refund. Their responses were like "we don't take returns on sale items", and they totally missed the points I was trying to make. Their error was why I was trying to make a return. After weeks and hours of my time, they finally agreed to a refund... but I have yet to receive it more than a week later now.

My overall shopping experience was ok and the order came fairly fast, but the quality of the clothes was terrible. The clothes may look like the clothes on the site, but they are cheap, bad quality material and way too small, despite what the advertisement says on the site. I was really disappointed

Not sure if I ordered the right size, I didn't on 1 and u won't refund my money!

For some reason, your company keeps sending me "double & triple" of the ONE item I ordered! This poor quality control on YOUR part!
I certainly DO NOT need 2 & 3 of the same products! And why should I go thru the hassle of returning products that YOU send to me double & triple fold? I have already contacted the Better Business Bureau & will now notify the District Attorney's office!
I have advised "all" my friends of your inadequacies.

My first experience with them went well. My second was a total regret. The item was huge and boxy and unwearable. Nothing like the photo. They force you to return overseas for a huge shipping cost with a 25% only refund. Never again.

I ordered 2 shirts and they were to tight so I emailed the company and wanted my money back and they said they would send me a RMA # but they never did. At least 3 emails telling me thats all I had to do was get the RMA# but surprise surprise I never got one. So there solution was to give me 15% back and not send the shirts back, which I did because I was getting no where with them. But guess what never got the 15%. I loved some of their clothes but would never order from them again.

The picture on the site was beautiful until it arrived. It was too long, wrinkled, and I wanted a refund. Yeah good luck with trying to get your money back. The price of the item was 38.00 and they gave me a GENEROUS offer of 5.00! What kind of business are you running? I needed it for a shower party and it arrived the same day as the shower! Never wore it and will tell all my friends NOT to order ANYTHING from CHINA, especially clothes! Extremely disappointing…. Zolucky, that's funny

Order received in a fairly good turn around. Clothes cheap material. Requested refund, but its a catch 22 return and its at your own cost to CHINA. Or accept a 15% refund. RIDICULOUS poor business pratice
DO NOT ORDER THIS IS A SCAM THEY NEVER LOSE MONEY.

I bought a Undress and cotton linen pants. Neither fit as described for my wife to attend a trip to Mexico. The extra large on pants was like 2xl. The sun dress needs too many alterations to make it worth altering. I was told for return is to China. Shipping cost from Canada to China is like $80. So not worth it. They did not return e-mails either. My email was very polite Asking for solution or ideas? ZoLucky made 1 offer to fix problem. 15 percent back.