Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fairly easy online ordering and the shirts I got appear to be good quality. It took 3+ weeks to get my order, which was longer than expected.
Pretty easy navigation & checkout, but I kept getting a pop up window offering a discount if I gave my email and phone #. The pop up continued even after I put in my info.
Just placed my 2nd order. I placed my original order on 11/15 and was informed that it would arrive by 12/04. I recieved it on 11/30. I was totally surprised and very pleased. And the item fits using US sizes. This order was a leap of faith. You didn't let me down. Thank You so much.
I had a coupon for 20% off and forgot to use it. I'm hoping I can use it on my 3rd order
My shopping experience is not complete until I receive my itemto soon to tell. I see a lot of things I like. But before I make another purchase I need to see how you operate. Meaning how soon you process my order how soon you get it out and how long it takes to arrive. Plus how your clothing fits and sizing accuracy. Therefore I can not determine how well my shopping experience as been
I cannot wait to see the items I have selected!
I liked what I saw,
The prices were not overly expensive.
I ordered 12 different shirts/tops and one legging. The fabrics aren't as comfortable as those I'm used to and the sizes vary from brand to brand, so it's a tricky experience. Some colors come close to that pictured, but none are nearly as bright/colorful as pictured. The legging I ordered runs very short and sloppy big, so I wouldn't be ordering pants again.
I love the different colors and patterns on basic styles. I pray the colors and sizing are as described, as reviews are very confusing when one customer will say item runs big and the next will say it runs small.
What you actually get is a very cheap, flimsy, and poorly sewn item. Return costs and fees are up to the customer. I returned my purchase as directed on a $100.87 order (dresses.)The return cost was $44.75 for 2 pounds 5 ounces. It was two months and several emails before my original purchase was refunded.
Still Waiting on 1 order & 1 shirt for another order. Horrible experience all the way.
Sorry to hear that the product does not meet your expectations. All the items in your orders were delivered. There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size because sizing with measurements varies between our items
We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
I have put in 3 orders now. Don't know how to look at them or find them, Can u please help me fine them & see when I am going to receive them.
I had a good shopping experience with viewing and selecting the product.
The $18.99 Plain Warmth Casual Fluff Leggings in Black, size 2X was true to size and fit beautifully overall. The warmth value was decent to avert any cold penetrating to the skin. The Casual Fleece Lined Leggings Pants High Waist Athletic Pants Tummy Control Stretch Workout (reg 24.99, now 12.99) sizes were not consistent nor coloring correctly reflected. I ordered the 2X in Brown which looks like a heather brown in the photo but what I received was rusted chestnut color in the leggings. It was too bright of a color and unfortunately much too loose overall. In order to reduce the constant hiking up of the garment, I need to wear an additional legging underneath, namely from Athleta. The Gray or charcoal heather gray in photo in 2X is consistent in size but again not dark as represented in photo. It's simply a dove gray coloring. The warmth factor is alright but the very first Black leggings for $18.99 were far better.
Thank you for your feedback and glad to hear that you like our product.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Great style options that are unique and fashionable.
It's so easy to shop this way, plus you don't have to pay all at once.
Always good! Can't really give you any other comments just always good, a surprise of fabrics so I'll learn. That's all!
I've always ordered 1 size larger, and that seems to work best.
I love the styles available for all ages. It made my shopping experience easier.
I really enjoy wearing these pants. So comfortable and nice looking as well.
Site was easy enough. I ordered three Christmas shirts~ the decal was coming off on the bottom of one shirt, wrong size for another shirt, and one Christmas shirt was delivered the eve of New Years Eve.
Shopping is easy, affordable, awesome Variety and styles
Easy check out delivery is pretty quick
First attempt to place my order failed, web page would NOT let me put in my country. By the time I got back to try again, one of the items I wanted was sold out... quite disappointing. Wish it had worked right the first time. Ended up ordering a different color that WAS in stock.
Merchandise arrives in a timely fashion and has so far been of decent quality and is very affordable.
Everything I order seems to arrive in a fairly timely fashion and so far has been of decent quality.
Check out was very smooth
The sweater I received had quite a few snags it it but overall everything was fine.
I'm very excited to show them off. They looked and felt as good as they looked. Very happy!
It's exciting to see all the new things and the alerts I get to remind me to check it out.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Did you return the package? Could you tell us your order number and the return tracking number? The number HBllE00775558 you provided is not correct, please double-check.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!