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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

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Mexico
1 review
0 helpful votes
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Nice Shirts--Slow Delivery
December 2, 2022
Updated review

Fairly easy online ordering and the shirts I got appear to be good quality. It took 3+ weeks to get my order, which was longer than expected.

Date of experience: December 1, 2022

Fairly Easy Checkout
November 1, 2022
Previous review

Pretty easy navigation & checkout, but I kept getting a pop up window offering a discount if I gave my email and phone #. The pop up continued even after I put in my info.

Date of experience: October 31, 2022
Illinois
4 reviews
0 helpful votes
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2nd Time Ordering
December 1, 2022
Updated review

Just placed my 2nd order. I placed my original order on 11/15 and was informed that it would arrive by 12/04. I recieved it on 11/30. I was totally surprised and very pleased. And the item fits using US sizes. This order was a leap of faith. You didn't let me down. Thank You so much.
I had a coupon for 20% off and forgot to use it. I'm hoping I can use it on my 3rd order

Date of experience: December 1, 2022

TO SOON TO TELL
December 16, 2022
Previous review

My shopping experience is not complete until I receive my itemto soon to tell. I see a lot of things I like. But before I make another purchase I need to see how you operate. Meaning how soon you process my order how soon you get it out and how long it takes to arrive. Plus how your clothing fits and sizing accuracy. Therefore I can not determine how well my shopping experience as been

Date of experience: November 15, 2022
Ohio
1 review
0 helpful votes
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This is my first experience
December 1, 2022

I cannot wait to see the items I have selected!
I liked what I saw,
The prices were not overly expensive.

Date of experience: November 30, 2022
Wisconsin
1 review
0 helpful votes
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Lots to choose from
November 30, 2022
Updated review

I ordered 12 different shirts/tops and one legging. The fabrics aren't as comfortable as those I'm used to and the sizes vary from brand to brand, so it's a tricky experience. Some colors come close to that pictured, but none are nearly as bright/colorful as pictured. The legging I ordered runs very short and sloppy big, so I wouldn't be ordering pants again.

Date of experience: November 30, 2022

Nice variety!
October 31, 2022
Previous review

I love the different colors and patterns on basic styles. I pray the colors and sizing are as described, as reviews are very confusing when one customer will say item runs big and the next will say it runs small.

Date of experience: October 31, 2022
Utah
1 review
0 helpful votes
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What you actually get is a very cheap, flimsy, and poorly sewn item. Return costs and fees are up to the customer. I returned my purchase as directed on a $100.87 order (dresses.)The return cost was $44.75 for 2 pounds 5 ounces. It was two months and several emails before my original purchase was refunded.

Date of experience: November 30, 2022
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Did you return the package? Could you tell us your order number and the return tracking number? The number HBllE00775558 you provided is not correct, please double-check.

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!

Utah
1 review
0 helpful votes
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SIZES---All your sizes are not the same as are sizes.in Us
December 30, 2022
Updated review

Still Waiting on 1 order & 1 shirt for another order. Horrible experience all the way.

Date of experience: November 30, 2022
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. All the items in your orders were delivered. There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size because sizing with measurements varies between our items
We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


My orders
November 29, 2022
Previous review

I have put in 3 orders now. Don't know how to look at them or find them, Can u please help me fine them & see when I am going to receive them.

Date of experience: October 30, 2022
Georgia
1 review
0 helpful votes
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Great product, Great quality...
December 30, 2022

I had a good shopping experience with viewing and selecting the product.

Date of experience: November 30, 2022
California
1 review
0 helpful votes
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The $18.99 Plain Warmth Casual Fluff Leggings in Black, size 2X was true to size and fit beautifully overall. The warmth value was decent to avert any cold penetrating to the skin. The Casual Fleece Lined Leggings Pants High Waist Athletic Pants Tummy Control Stretch Workout (reg 24.99, now 12.99) sizes were not consistent nor coloring correctly reflected. I ordered the 2X in Brown which looks like a heather brown in the photo but what I received was rusted chestnut color in the leggings. It was too bright of a color and unfortunately much too loose overall. In order to reduce the constant hiking up of the garment, I need to wear an additional legging underneath, namely from Athleta. The Gray or charcoal heather gray in photo in 2X is consistent in size but again not dark as represented in photo. It's simply a dove gray coloring. The warmth factor is alright but the very first Black leggings for $18.99 were far better.

Date of experience: November 30, 2022
New Mexico
1 review
0 helpful votes
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Great
December 30, 2022
Updated review

Easy to shop and great selections. Love the assortment

Date of experience: November 29, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback and glad to hear that you like our product.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Great
October 30, 2022
Previous review

Easy to shop and great selections

Date of experience: October 30, 2022
North Carolina
1 review
0 helpful votes
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Great products and Great prices
November 30, 2022

Great style options that are unique and fashionable.

Date of experience: November 29, 2022
Florida
1 review
0 helpful votes
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Love Zolucky
November 29, 2022
Updated review

It's so easy to shop this way, plus you don't have to pay all at once.

Date of experience: November 29, 2022

So Easy
November 13, 2021
Previous review

Very easy to shop and place order.

Date of experience: November 13, 2021
Oregon
2 reviews
0 helpful votes
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Once again so easy!
November 29, 2022
Updated review

Always good! Can't really give you any other comments just always good, a surprise of fabrics so I'll learn. That's all!

Date of experience: November 28, 2022

So easy
November 26, 2022
Previous review

No problem

Date of experience: November 26, 2022

So easy
November 6, 2022
Previous review

Great and thanks

Date of experience: November 6, 2022

So easy
October 15, 2022
Previous review

Best shopping experience

Date of experience: October 15, 2022
Arizona
2 reviews
0 helpful votes
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Purchases
November 28, 2022
Updated review

I've always ordered 1 size larger, and that seems to work best.

Date of experience: November 28, 2022

Clothing purchases
May 17, 2022
Previous review

1 size larger fits perfect

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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Urban/ Christmas
November 27, 2022

I love the styles available for all ages. It made my shopping experience easier.

Date of experience: November 27, 2022
Arizona
1 review
0 helpful votes
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Order a size bigger.
November 27, 2022

I really enjoy wearing these pants. So comfortable and nice looking as well.

Date of experience: November 26, 2022
Florida
1 review
0 helpful votes
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Disappointed
November 27, 2022

Site was easy enough. I ordered three Christmas shirts~ the decal was coming off on the bottom of one shirt, wrong size for another shirt, and one Christmas shirt was delivered the eve of New Years Eve.

Date of experience: November 26, 2022
Oregon
1 review
0 helpful votes
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Easy, great prices
November 27, 2022

Shopping is easy, affordable, awesome Variety and styles
Easy check out delivery is pretty quick

Date of experience: November 26, 2022
Pennsylvania
1 review
0 helpful votes
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For the most part, good
November 26, 2022
Updated review

First attempt to place my order failed, web page would NOT let me put in my country. By the time I got back to try again, one of the items I wanted was sold out... quite disappointing. Wish it had worked right the first time. Ended up ordering a different color that WAS in stock.

Date of experience: November 26, 2022

Wife likes their clothes, good prices, decent quality so far
January 28, 2022
Previous review

Merchandise arrives in a timely fashion and has so far been of decent quality and is very affordable.

Date of experience: January 28, 2022

Like the wide variety and unique items
November 20, 2021
Previous review

Everything I order seems to arrive in a fairly timely fashion and so far has been of decent quality.

Date of experience: November 20, 2021
Missouri
1 review
0 helpful votes
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Purchase
November 26, 2022
Updated review

Check out was very smooth
The sweater I received had quite a few snags it it but overall everything was fine.

Date of experience: November 26, 2022

Purchase
October 24, 2022
Previous review

Check out was very smooth

Date of experience: October 23, 2022
Arizona
1 review
0 helpful votes
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Great prices nice clothes
November 26, 2022
Updated review

I'm very excited to show them off. They looked and felt as good as they looked. Very happy!

Date of experience: November 25, 2022

Great prices nice clothes
November 20, 2022
Previous review

It's exciting to see all the new things and the alerts I get to remind me to check it out.

Date of experience: November 20, 2022