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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Super fast shipping, beautifully designed clothes as described on the website, the colors are the same as reality. Excellent customer service, what more can I ask for!
I spent over $100 on various items- all looked great on the site - I bought 3 decorative "back pillows" which are pillow cases only and only printed on one side; a cotton/polyester long sleeve t-shirt which has no cotton (nor any labels other than the size) -it feels like smooth microfiber; a portable pet gate that is not at all what was pictured - picture showed white tube framing inserted through the 4 side seams - it is just a loose piece of mesh with 4 hooks to glue to your wall in order to attach the mesh - no returns allowed (OK I get why now); everything is cheap cheap cheap - including items not mentioned. I have tried to review items on their site, but am restricted from even accessing the review box. I tried each item - no luck. So, if you want to believe the good reviews - that will be your learning curve. BUYER BEWARE!
What you think your buying and what you get! If you send it back it cost more then the order so they give you a 15% of your money back with is $7.77... SMH
Lesson Learned
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Happy to find so many bargains on clothes, fun website to buy clothes. Thanks for the good service. I look forward to my new dresses soon.
Website with all the feminine clothes of current style, it looks extraordinarily contemporary and has a boutique atmosphere by the sea even though it is on the internet!
Website always super friendly with a great selection of clothing and fashions in a variety of sizes. They also have the funniest discounts on the net!
Beautiful clothing styles. My order arrived without problems last weekend, it took 12 days, I thought it would be more time. Totally cool
I have read several negative comments on this website, after buying clothes here I do not believe any of these, I have had a great purchase, so I will rate the store with five stars.
I loved. So many styles that you can't decide. Clothes in excellent condition. It is worth buying on this website. Thanks
Great clothes, this website is amazing. I bought a scarf for a very good price, the shipping took less than two weeks, which is fine for me.
I orderd a dress from Zolucky. It was so mis- proportioned it might have fit a stick! Called customer service and never got an answer. I cant even find an address for their headquarters!
Beware of Zolucky!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us ([email protected]) to complete your return process.
We tried to you contact you by message, but we didn`t hear anything back from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Received something that doesn't look close to the picture, didn't fit, wanted me to return the item to China. Terrible.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I suppose you will delete this review too! DO NOT SHOP HERE UNLESS YOU WANT TO DONATE YOUR MONEY! It's been well over a month and still have not received all my items. Have contacted to return what I did get because the size was way too small and not measurement as indicated on the size chart. They never contacted me with return information and now you can't get to the site. It is now too late to return!
I ordered a pair of shoes and when they arrived they didnt even look like the shoes in the pictures and the quality of the shoes was just horrible... the only thing they offered me when I wanted to return them was a 15% refund
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Great selection of super cute tops! They were very nice and helped me choose by offering me several blouses via email that would be great for work or a casual night out :) I will definitely return to this website!
Variety of clothes and prices, punctuality in shipments and ease of returns. I have shopped at this online boutique for a while and it has never failed me! The best, without a doubt, is to use the discounts they give.
I get better benefits in this online boutique than in a physical store. I love the experience because it is easy and reliable, everything is generally fine.
This website is very useful to find the perfect dress or jewelry for any occasion, its designs are EXCELLENT.
This website is also wonderful for plus size women. His selection of clothes is amazing. I am so glad that I no longer have to travel to a mall and be able to shop reliably online!
Lovely website. Well made and beautiful stock. A small piece too expensive for my pocket, but I always buy a dress or two a month. The staff is very friendly and always ready to help by email.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us ([email protected]) to complete your return process.
We tried to you contact you by message, but we didn`t hear anything back from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!