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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Favorite place to shop online! Lots of cool clothes and designs. It was very good company and great clothes with excellent design. I love this website!
Don't be fooled by their ever-present ads featuring nice looking clothes at very nice prices. The item I ordered looked nothing like the photo. The quality of the fabric and design were very poor. The website offered no information on returns so I had to contact them. The company replied I could either pay to ship my return to their headquarters in China or take a 15% credit in lieu of a return. I chose to take the 15% credit and vowed never to shop at Zolucky again. Lesson learned. I rarely provide reviews for sites, but I thought this might help other shoppers.
Catchy with the photos and nice-sounding fabrics, I was deeply disappointed with the products I received. One shirt was made of some rubbery fabric that could almost stand up on its own. Anything that looked like a woven product ended up being a print on polyester. So disappointed with the quality. Then, when I asked to return them, I found that I had to mail the items to China for about the price I paid for them. They offered a 15% consolation, but that did not equal my investment. Overall, totally disappointing!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
By far the best online store I have ever bought from. Great clothes at good prices Unlike other online stores, it will deliver exactly what you ask for. No scam!
This online boutique has many nice clothing options at affordable prices. Their customer service is also good, and their clothes are well made, especially the dresses and sweaters.
I loved the service and the pants that I bought on the website. This is just for me, I am not sure about other items except for the skirts and pants that I have ordered.
I received two long flower print dresses that were very useful to go to work. I will for sure buy from this website again.
I loved the clothes I bought from this website, the shipping to my country was really fast compared to other online stores. There are so many options, so many clothes, and the payment methods are great too. If you are thinking about whether to buy or not, you can definitely buy with confidence!
This website always has great clothes at fairly affordable prices (some things can be expensive) and as an online shopper the shipping is relatively fast and they offer clearing for customs. I highly recommend it!
100% bad news!~ Just try and return something! Go ahead and try! You like sending stuff advertised from San Francisco to China? You like to pay for shipping to China for a return? You like ninja colored stuff that doesn't match the photos? How about being offered 15% of your money back if you do not wish to spend the huge dollars to ship it to China"? Like stuff that is way over size and not hand made as advertised? BBB alerted! California Attorney General Alerted. Dunn and Bradstreet alerted! STAY AWAY from this SCAM Company!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But the order number which you provided is incorrect.
Do you mind providing us your order number so that we can check and handle this issue for you?
We`ll take care of your request, we`ve sent you our solution by email/message, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
What a bunch of crooks! Avoid this company! The clothes took a very long time to arrive (over a month!). When they finally did, they looked nothing like the pictures. Everything was cheap and poorly sewn. The sizing on the website was completely off. And they put so many restrictions on returns that they will never give any money back. Everything has to be done within a ridiculously short time, and you have to mail the clothes back to China! They stole $150 from me and all I have is a pile of garbage that I will have to donate to charity because it is such poor quality, I would never wear it. Never order from this company!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by message. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I love this online boutique, Great clothes with great prices. Shipping is relatively fast considering that some of the things travel from abroad. I have already recommended this website to everyone!
This website is wonderful. They take care of your pre- and post-sale concerns and questions. High quality clothing. I love to shop here! :) I have bought dresses, skirts, tops and shoes!
Ok, I'm always one to read reviews before buying from unknown online websites, so I always try to give an honest one, no matter how brutal it is. When I came across this online boutique I was skeptical. First, there was so much to choose from, second, the prices were too cheap even for the internet. Then I read the reviews and I must admit I was not convinced. The clothes from delivery to quality are spectacular and highly recommended!
All my orders arrived on time. The quality is the best, considering the price is much more than I expected!
Order processing requires patience to wait, but they ship quickly once that part is done. I always received my package before the estimated time of arrival, which is incredible and I received all the purchased items, without missing any. The clothes are cute and of good quality. I like that they have a website that is easier to navigate or buy on the go.
I've received part of my order and so far the product quality is substandard. I will not be placing another order nor will I be referring this site to a friend or family.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
It may take longer to receive orders, but the prices make it worth it. Also, ALWAYS read the reviews on the clothing you want to buy because the size may be wrong and the reviews from other buyers can help you make the right choice so you don't have to return anything. Finally, I had a package that remained as "processing" for the normal time that it usually is. I emailed them about it and they responded within a few hours and fixed things. Excellent online service!
I'm a little scared when I read some negative reviews about this online boutique, but there are some great reviews so I guess I never know until I try. I spent $100 on my order and I am beyond happy! The size of the dresses is perfect for me (it is Asian size, so maybe it is running a little small). The color as in the image on the website.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!