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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Everything on the website was easy to navigate and the service was impeccable. I was constantly updated on the progress of the delivery. This will now be my go to site for clothing.
Very easy to navigate site. Excellent range for older girls. Quality always very satisfactory for my needs. The size of the clothes is perfect for what I am used to. I have used the website before and it always delivers promptly (even during this time). A very good online boutique to deal with.
I love my new shirts from this online boutique! It's COVID so it took a little longer to get the order, but it was on my doorstep the day after the products were available for delivery.
BUYER BEWARE. The pictures you see are NOT what you receive. The clothes look beautiful in the photos, but the items I received appear to be inferior knock-offs with cheap fabric and poor fit and construction. The positive reviews I've seen read like a translation into English. Need I say more? I should have googled Zolucky before I bought. With all the problems people have had with Customer Service and the cost of returning, I'm not going to bother, but lesson learned.
I love the clothes and discounts. Site is easy to use. Now I just need to see the items I ordered to know if I'll be buying again.
Just received my first order. Was nothing like I ordered. Please don't ruin my Christmas.
K Partido
*******@charter.net
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a nice day!
I bought the front closure dress. I have found the front zipper to be much easier to fix. I ended up buying 4, the website is so easy to buy. I would definitely recommend to buy great clothes!
I bought two sweaters. Excellent fit and very comfortable to wear. Excellent price. I would not hesitate to recommend this wesbite. Good price.
I am very satisfied, I found on this website exactly what I was looking for, great fit. Very happy with my purchase.
I love the dress this online boutique, very comfortable, I like how the style is now made to be a high fit!
A really pretty dress, strapless. I received it in a timely manner. It looks and feels great, quite comfortable.
Good website, easy to navigate; great service, fast delivery, clear communication; True to description garment, great quality, true size description
Zolucky is a bait and switch scam. After a month or two, I finally got the shoes, just thrown in a thin plastic bag. They looked nothing like the photo on the Zolucky website, and were some kind of plastic, not the leather shown and described as "leather".
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Very disappointed to find out that the items I ordered does not come close to how they appeared on their website! Also, I don't know that this was coming from China! It took forever to receive. And if you want to return for a refund, it would be at your expense and can cost at least $70! The quality of the material is poor and cheap. The bright colored blouse seems to be made of thick drapery material and the "sweatshirt" was a cheap thin cotton blend material. The maxi dress is more of a "Muu muu" dress. I wish I had done my research before I ordered from what I thought was a "Boutique Shop." Don't waste your time or money. I'll be donating these or trashing it.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I ordered two jackets and they came from China. When I opened the package and saw the product I was appalled! They looked NOTHING like the jackets in the advertisement. Instead they looked and hung like RAGS. When I reached out to the company it was, so sorry too bad. I can send them back the RAGS and pay all the export import fees! They are a RIP OFF. I can't even give them away, RAGS RAGS RAGS! I would include a picture but I am not at home. I will write another review later with the pictures
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I have ordered only 4 times so far. Clothes, obviously, when cheap, don't have high expectations for quality. However, the clothes in this boutique are really good. Especially when it's on sale.
Great value. I bought a nice shirt online. Quick and easy processing to complete payment information. I just ordered it so I haven't received it
Easy to find clothes and many varieties, they are also of high quality. Shipping is also quite cheap.
I spent hours scrolling through this web page and it was honestly very easy to navigate. The search results were relevant and there were many useful options to figure out even the specific searches you wanted. The buying process was pretty easy too, as everything was broken down step by step. I am still waiting for my items to be delivered, but I am very excited about the items that I purchased. I found the quality for price accompanied by reviews reassuring and I am very happy with my purchase.
Quick, easy and affordable. I did my clothing shopping online here and everything was so simple and fast. The descriptions of each item along with the comments of other buyers help me to choose the item I want to buy. Very easy to use and not complicated like other shopping sites. Above all, it is of good quality at affordable and reasonable prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!