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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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The clothes I buy here arrive fast. The clothes have high quality material. Some of your designs are better than expected, thanks!
So sorry I ordered 7 products from this company. Their marketing is really good IMO, their apparel looks super cool & nice but apparently the Company sends you the products months later...? I ordered these weeks ago & they still haven't arrived & they're impossible to get a hold of. Hope you don't make the same mistake I made? I don't recommend ordering anything from Zolucky. Does, the Zo stand for Un?
Some one should report this company to Better Business. Is this possible as it looks like it came from China.
Thank you for your feedback.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
You can track your parcel here https://zolucky.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.
We found that your order was successfully delivered on 2020-12-30 & 2020-12-17, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
All products are shipped from China. No way to contact shipper. Ordered product on 12/8/20 is just now going through customs. No where on site does it state where product is shipping from.
Thank you for your feedback.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
You can track your parcel here https://zolucky.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.
We found that your order was successfully delivered on 2021-01-02, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
My best friend told me about this online clothing store, I loved it! The designs are very contemporary, it takes a little time to ship but it is worth it, the customer service is good, I will buy again for sure
I love my new dress! It was perfect. Very light and comfortable. I got tons of compliments for it. You can see through the material, so the right underwear is a must. Overall, I couldn't be happier with this clothing website!
I ordered 2 shirts in November it is now end of December I received 1 shirt December 21 and the other MIA I have asked neighbors mail person post office ups fedex and nothing. Been in contact with Customer service letting them know my shirt that they supposedly mailed a week after on my order never came in now in mid December I asked for a refund and they denied it. Said that they mailed out both shirts two weeks later I get aNotice that one shirt was mailed out and one was out of stock never received the first shirt that supposedly was mailed. I ask for a refund and the out of stock shirt got mailed out
How convenient not a stock shirt got mailed the same day I ask for a refund This company is a scam I've seen other reviews with the same issues they won't replace the shirt they won't give you a refund they tell you they sent it and go look for it which I have looked. Pay for 2 things but only get 1
They're making good profit this way
Thank you for your feedback.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
You can track your parcel here https://zolucky.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.
We found that your order was successfully delivered on 2020-12-08 & 2020-12-18, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Waited over a month and received this cheap-looking, not even close to the photo on the store clothes. They cost pretty expensive too... and for what. I get so much better quality&style clothes at a thrift shop. I am very disappointed. The brown clothes in my photo appeared to be knitted, and no, it's bad quality print with no style. I ordered size S... These are no at all an size S.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Out of everything i ordered this is the only gift that has arrived
I was super excited to order their items. I placed my order and waited two days for a confirmation number that never came. I emauled customer service, no response. I tried the immediate response customer service and as soon as I told them my card had been charged and I didn't get a confirmation email they stopped responding to me and the account showed logged off. My bank is going to dispute the $138 charge for me, but...
Thank you for your feedback.
We`re sorry to know that you haven`t received your merchandise.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can track your parcel here https://zolucky.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.
Any problems, you can email [email protected] for further help.
We`ll try our best to address the problem for you.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
My order arrived very fast. Same great quality as last time I bought clothes at this online boutique, they always have great prices.
Just to get to the States was a month from placing order for 2 of 4 items. Other two items have not shipped, yet. The items were very reasonably priced, but shipping was extremely expensive. Choose not to order again from this overseas company.
Thank you for your feedback.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
You can track your parcel here https://zolucky.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.
We found that your order was successfully delivered on 2020-12-22 & 2021-01-08, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
My shipping address is not the same as my billing address. Visa may not make payment
I bought several clothes from this website. A skirt and some long dresses that have a perfect fit. Your clothing line is fabulous. I would recommend it to everyone.
Always great service from this website! The jacket I ordered arrived on time and fit my body perfectly.
Very interesting and appropriate online clothing store, quite a variety of clothing designs and accessories, very good customer service. The sweater I received looks exactly as it does in the photo on the website.
This is my second skirt that I have ordered here; As always, the quality, fit, customer service, and shipping are excellent. It is obvious that this online boutique cares about its clothes and its customers.
I ordered in this online boutique this a dress for my company's formal dance. It is just beautiful, as in the photo, I am very impressed, better than anything I have seen in physical stores.
Some of their products are good quality and some of it is not. The main problem is you really can't return anything because the shipping charges are so high and they than charge you a restocking charge. Also the delivery is very very slow. So if you don't have time to wait don't even bother ordering from them.
Excellent bracelet, fast shipping, incredible accessories. Order more things from this boutique on the web!
The pendants were of better quality than expected. Good price for such a good accessory. The shipment does not take long to arrive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
You can track your parcel here https://zolucky.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.
We found that your order was successfully delivered on 2020-12-23, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!