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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Great place to get lost in the net. Easy to use, wide variety, great selection of clothes. I love the free shipping option too. I love this website so much!
I love the clothes in this online boutique! Everything is amazing and they have clothes that you can't get in physical chain stores. Perfect price too! Just trust!
If they don't provide the credit for my canceled item and the partial refund promised within one week, I will be back.
I am on this website almost every day. I have no complaints with any of the clothes that I have bought here, so the service and the information that they have given me about my orders.
It has so many great discounts, high quality clothing, and a simple navigation system! It was easy to buy and I have been shopping for my unique clothes for years!
What I ordered (based on the images on the Zolucky site) is not what I received. I received very cheap imitations of the products displayed on the website. I ordered on November 11 and received in January. Terrible product... terribly slow delivery.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Convenient website with lots of modern fashions, I have always been back to this online boutique. Her clothes are very fashionable and I have always been happy with what I received. Good price and great products! I would continue to buy here!
Favorite online store I love all the different and cute styles they have because it's like they were made for me! I also love the affordable prices for beautiful clothing and accessories! This is my online shopping site!
Promised goods before Christmas. It's now 1/7/21 and I still don't have the whole order. I don't know when the remainder of the order will arrive.
What I have received is of mixed quality. Several items are not terrible quality, but not as described/pictured. Size isn't consistent with other entities... Zolucky Small is XS,
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Easy to buy--easy to pay for--fabric of last product was thinner than expected--gave it to pastor at my church--she LOVED IT!
I bought my skirt and hoped it would be as pretty as it looked on the website and when I received it I was very happy! Thank you!
The quality of the clothes on this website is wonderful and the shipping process was very fast, recommended.
Unique clothes, cute accessories, this online boutique is almost a museum of charming clothes for all the girls in the world!
I am so disappointed. EVERYTHING I ordered is absolute crap. It was the lowest quality imaginable. Even swap meet stuff is better. Don't waste your money.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can submit your return request in this page: https://zolucky.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Not only did it take weeks to get my order (bought in November 2020), but due to their 15-day return policy they refused to take back a Christmas present for my wife which was a sweater that did not fit. Antiquated return policies and poor customer service make for bad business. I will never purchase from Zolucky again.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I love buying clothes on this website! The girls are amazing! A special thanks to the service department for all their help! Are fabulous.
I love shopping for clothes at these boutiques on the web, it's always awesome! Clothing designs are very good! Extra thanks for all your help! It's fabulous, they answer questions quickly to my emails.
I ordered several tops from Zolucky which came in 3 shipments. One was supposed to be a sweatshirt but it was a long sleeved hoodie. Cute but I wouldn't have bought it in a store and this was the item that made me go to their site in the first place. Another looked like a dressy work top but it was a cotton-blend which was basically heavy PJ material. They gave me a discount to keep it or I would have had to pay shipping to China otherwise which was more expensive. After that, I immediately canceled one that had not shipped since it also said "Cotton blend." Today I received the sweater... it was a long sleeve blouse in the same pattern as the sweater but the sleeves are elastic. In all, I got one cute sweater out of the 4 tops I ordered but even that was not what was pictured. I am very disappointed.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
SO DISAPPOINTING! My husband was so excited to find this website and purchase my Christmas gifts. He was so excited! Regrettably, when we opened up my many presents the look of shame on his face was so sad. I pretended to love everything as he put so much effort into choosing everything. BUT THIS IS FRAUD. The pictures are nothing like the quality of material, color, shape, flow that you get. I would shop at Walmart before I shopped here again! I went online to his account and they block you from making reviews. I feel as if this company ripped off my husband! Most everything is made out of polyster and the quality is just horrible. A complete waste of money.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I ordered 10 items from this company. After waiting for 2 months I have now received 8 of the 10. Their website will not allow me to post a review of the items, which is probably because none of them match the picture or description of what was sold. Very disappointed. They have a 15 day from the date the shipped the order return policy. Not with the hassle, I'll just donate the items. The quality rating should only have come through as a 1 star!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us ([email protected]) to complete your return process.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We tried to you contact you by message, but we didn`t hear anything back from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!