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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Website worked well Wish you were given the choice to have more items per page. Overall good experience
Website worked well Wish you were given the choice to have more items per page. Overall good experience
The "small" size was far too big for my wife. I am returning it.
Incredible service and attitudes, the online store is organized and easy to navigate! This is not my first time shopping here, I just wanted to start showing how much I love this online boutique! Thanks!
While doing some late night internet shopping, I was so thankful that my question was answered in a matter of minutes by a lovely lady from this boutique that she was so helpful. I was able to complete my purchase that night instead of waiting until the next day! Unbeatable customer service. I can't wait for my dress to arrive :)
I purchased a sweater for my wife and the sweater titled "Women Casual Leaves-Print V Neck" did not even come close to what was pictured on Zolucky's website. It was a badly printed pattern on fabric, no texture whatsoever. Buyer beware.
I did 8 reviews of the products I bought, and they only showed the good ones and none of the bad ones. Many of their clothes are not of the quality shown in the photos. The sizes are also much smaller than an American regular size. Be careful because the cost of returning the merchandise costs more than the product you buy. In other words, they always win. This picture are just some of the product I bought... if you try Zolucky: Good Luck!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us ([email protected]) to complete your return process.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We tried to you contact you by message, but we didn`t hear anything back from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Great online experience. The delivery was fast, the clothes are always beautiful and of great quality. I love this website. The only thing I can complain about is that sometimes the clothes sell out too quickly, but I solve it by not thinking so much about my purchase!
Their goal is the customer's satisfaction. Very good website, well organized. It is always a pleasure to buy clothes here.
This boutique is the best on the web. The accessories like the clothes you buy are spectacular. I will buy more clothes here in the future!
I absolutely love the items that I purchased! Especially the dresses!
I have had the best luck with my dresses from this online boutique, so modern and affordable. Great quality for the price too.
I was looking for a classy, easy-to-wear look for happy hour and the party that was coming up. I got the perfect little black dress at this online boutique in a few days. I can not believe it.
This online boutique is the best on the internet! High quality and low prices! I love! I recommend it to everybody.
Nice top that was true to the image advertised on the website. Super affordable and pretty decent quality. I would recommend this to anyone looking for a cheaper alternative or on a tight budget but wants new trendy clothes.
I can't say anything bad about this website. I really love their clothes. When you have a question about anything, feel free to mail it in, they are so nice!
Absolutely super happy with my two outfits! I live in the country and couldn't believe how fast they were delivered and how much they looked alike in the photos on the website!
Great service! I bought from this online boutique for the first time recently and was very impressed with the fast shipping. Unfortunately my article came with a glitch, but I wrote and contacted a very sweet girl, who helped me fix the problem and get a replacement I needed for an event.
I started shopping on this website, which gives me confidence not only because it is a serious online purchase, but also because of the variety of interesting things that I hardly find where I live. I love being subscribed to receive updates. I love it and I still love it, I would recommend it to all girls who want to be in the latest fashion with high quality clothes at affordable prices
It is always such a pleasant experience to order clothes on this website, I literally check every week to see that there are newcomers. It really saved me, less hassle than going to a physical store for me. Add more bridesmaids dresses!
From the beginning it was a good online shopping experience. In the end, and after seeing many clothing designs, it was reduced to two dresses. A difficult choice as everything is fabulous. So since this special dress is for a special occasion, I decided to shop here again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us ([email protected]) to complete your return process.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We tried to you contact you by message, but we didn`t hear anything back from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!