Zolucky has been reported to offer refunds and compensation, or use threats and intimidation, to remove negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zolucky

Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zolucky?
grey stargrey stargrey stargrey stargrey star

Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Gail T.
Unfollow Gail T.
Share Review
Report Review

Good quality but at moderate prices. You just have to consider the sizes, not all women have the same body, I recommend checking the size of the clothes to order before ordering as I did.

Date of experience: April 3, 2021
California
1 review
0 helpful votes
Follow Peter K.
Unfollow Peter K.
Share Review
Report Review

Clothing not true to size
April 3, 2021
Updated review

Both items I ordered were way too small. Disappointing!

Date of experience: April 2, 2021

Great Selection!
November 17, 2020
Previous review

Love your clothing! The colors are beautiful and a great selection.

Date of experience: November 17, 2020
Kansas
1 review
0 helpful votes
Follow Scott N.
Unfollow Scott N.
Share Review
Report Review

Ok
April 2, 2021
Updated review

Your product was too big and I've been waiting for a response to tell me what to do, I've had them ready to send back for awhile now. Please look into this and give me the address to send the items back. I love your items, but they were too big. I ordered an extra large bc I usually wear a size 14 shirt... it said USA size 14 is an extra large, but for me it didn't work.
Thank you

Date of experience: April 2, 2021

Great!
March 2, 2021
Previous review

This was easy and I love your clothes!

Date of experience: March 2, 2021
Florida
1 review
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Share Review
Report Review

Disappointed First order
May 2, 2021
Updated review

Confused about 15% and /10% qualified discounts but only got one applied. I am Unsure of this site and fit and quality of items. Are they returnable?

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
Jules R. — Zolucky Rep
over a year old

Thanks for your comment.
Upon checking, you have enjoyed the discount on your order.
You could return the items to us. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further.


First order
March 10, 2021
Previous review

Confused about 15% and /10% qualified discounts but only got one applied. I am Unsure of this site and fit and quality of items. Are they returnable?

Date of experience: March 10, 2021
Virginia
1 review
0 helpful votes
Follow Dan J.
Unfollow Dan J.
Share Review
Report Review

Return of Product
May 2, 2021
Updated review

Yes, it was easy to navigate, but the shoes were too large. I am having difficulty returning them. I may never shop on this site again.

Date of experience: April 2, 2021
Jules R. — Zolucky Rep
over a year old

Thanks for your comment. Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Pls check your email address, we have contacted you to solve out your issue.
Any problems, you can email [email protected] or chat with us for further help.


Fast and clear
March 12, 2021
Previous review

I understood how the site was set up, and I was able to navigate easily.

Date of experience: March 12, 2021
California
1 review
0 helpful votes
Follow Amy X.
Unfollow Amy X.
Share Review
Report Review

O. K.-- Good with some items.
April 2, 2021
Updated review

They should post more fabric content information. Deceptive photos of product... cannot enlarge the photo to see the actual pattern or fabric detail. Look for an acutal description of fabric. All other items (tops) with small flower prints--very pretty and color-true, but the fabric is a very lightweight polyester.

Date of experience: April 2, 2021

Good
March 18, 2021
Previous review

They should post more fabric content information

Date of experience: March 17, 2021
Texas
1 review
0 helpful votes
Follow Paul B.
Unfollow Paul B.
Share Review
Report Review

Shipping Cost
May 2, 2021
Updated review

Your shipping cost is to high, probably not order again, not sure yet, This is the first time I've ordered from here, I need to see merchandise for quality of items.

Date of experience: April 2, 2021

Shipping Cost
March 5, 2021
Previous review

Your shipping cost is to high, probably not order again, not sure yet, This is the first time I've ordered from here, I need to see merchandise for quality of items.

Date of experience: March 5, 2021
New York
1 review
0 helpful votes
Follow Atlanta R.
Unfollow Atlanta R.
Share Review
Report Review

I just sent an email about a shirt I bought and received a quick and friendly response which was very helpful and fixed the problem. Very satisfied with the customer service of this website! Thank you!

Date of experience: April 2, 2021
California
2 reviews
0 helpful votes
Follow Jason A.
Unfollow Jason A.
Share Review
Report Review

Easy -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Date of experience: April 2, 2021

Great shopping experience
March 5, 2021
Previous review

Easy to make changes when shopping.

Date of experience: March 5, 2021
Nevada
1 review
0 helpful votes
Follow Charlin G.
Unfollow Charlin G.
Share Review
Report Review

Excellent online clothing store. I always want quick and thoughtful responses. They were very good with my query and responded immediately by email. The shirts I bought were beautiful too!

Date of experience: April 2, 2021
District of Columbia
1 review
0 helpful votes
Follow Stephen G.
Unfollow Stephen G.
Share Review
Report Review

Don't know yet
May 2, 2021
Updated review

Well... merchandise looks pretty... I'll wait for its arrival and then I'll give my feedback on shopping experience.

Date of experience: April 2, 2021

Don't know yet
May 1, 2021
Previous review

Well... merchandise looks pretty... I'll wait for its arrival and then I'll give my feedback on shopping experience.

Date of experience: April 1, 2021
Delaware
1 review
0 helpful votes
Follow Jack F.
Unfollow Jack F.
Share Review
Report Review

Good
April 2, 2021
Updated review

Good would be better if free shipping limit was lower

Date of experience: April 2, 2021

Good
March 2, 2021
Previous review

Good would be better if free shipping limit was lower

Date of experience: March 2, 2021
Texas
1 review
0 helpful votes
Follow Joe T.
Unfollow Joe T.
Share Review
Report Review

Shipping/Phone #
April 2, 2021
Updated review

Wish it would show a phone # and place where shipping happens

Date of experience: April 2, 2021

Shipping/Phone #
March 5, 2021
Previous review

Wish it would show a phone # and place where shipping happens

Date of experience: March 5, 2021
California
1 review
0 helpful votes
Follow patty d.
Unfollow patty d.
Share Review
Report Review

SCAM
May 2, 2021

This company is a SCAM! The items arrive from San Francisco-but when you try to return them, they tell you it has to be shipped to China! Then when I attempted to ship it, the return label they provided is an address that DOES NOT EXIST according to FEDX! So they offer you a 15% refund! Complete SCAM

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
Jules R. — Zolucky Rep
over a year old

We are not the scam. Our return address is exist and correct.
Sorry for the inconvenience.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further.

Florida
1 review
0 helpful votes
Follow Peter U.
Unfollow Peter U.
Share Review
Report Review

Unique Styles
April 2, 2021
Updated review

I enjoy some of the unique patters and designs in your ladies' tops. Returned to purchase one as a gift after receiving my first order of 6 tops for myself.

Date of experience: April 2, 2021

Unique Styles
February 25, 2021
Previous review

I enjoy some of the unique patters and designs in your ladies' tops. Returned to purchase one as a gift after receiving my first order of 6 tops for myself.

Date of experience: February 24, 2021
Tennessee
2 reviews
0 helpful votes
Follow Sherry A.
Unfollow Sherry A.
Share Review
Report Review

Great prices
April 2, 2021
Updated review

A little hard to navigate. Pictures did not show fronts and back of clothing. Delivery seemed to take forever! Never sure whether I was really going to receive the purchase, or not.

Date of experience: April 2, 2021

Great prices
March 11, 2021
Previous review

A little hard to navigate. Pictures did not show fronts and back of clothing.

Date of experience: March 11, 2021
Georgia
2 reviews
0 helpful votes
Follow Daniel I.
Unfollow Daniel I.
Share Review
Report Review

Easy to shop at Zolucky
April 2, 2021
Updated review

It was an easy website to look around in. I enjoyed the experience

Date of experience: April 2, 2021

Many great choices.
March 13, 2021
Previous review

It was easy to navigate site and pick a size.

Date of experience: March 13, 2021
Connecticut
1 review
0 helpful votes
Follow Joseph F.
Unfollow Joseph F.
Share Review
Report Review

First time on site
April 2, 2021
Updated review

Very impressed with variety and styles. It's hard to find nice styles in larger sizes.

Date of experience: April 2, 2021

First time on site
April 2, 2021
Previous review

Very impressed with variety and styles. It's hard to find nice styles in larger sizes.

Date of experience: April 2, 2021

First time on site
March 11, 2021
Previous review

Very impressed with variety and styles

Date of experience: March 11, 2021
New York
1 review
1 helpful vote
Follow Mojtaba M.
Unfollow Mojtaba M.
Share Review
Report Review

I ordered foolishly a $200 bundle of clothes but they were all waaay too large and I wante to return them all but USPS charged $80 for them. God knows if I could ever get the money back! So I contacted them and they gave me a 25% refund without return. That was Ok but I had to donate the clothes without wearing them! So disappointed.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
Jules R. — Zolucky Rep
over a year old

Sorry for the inconvenience.We have sent the return label to you.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further.

Nevada
2 reviews
0 helpful votes
Follow Anthony F.
Unfollow Anthony F.
Share Review
Report Review

Getting lots of compliments on T-shirts w fun expression printed on the front.

Date of experience: April 2, 2021

Good comp to other sites. I like the remove feature if I change the color or size.
February 27, 2021
Previous review

Like it much!

Date of experience: February 27, 2021