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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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Good quality but at moderate prices. You just have to consider the sizes, not all women have the same body, I recommend checking the size of the clothes to order before ordering as I did.
Both items I ordered were way too small. Disappointing!
Love your clothing! The colors are beautiful and a great selection.
Your product was too big and I've been waiting for a response to tell me what to do, I've had them ready to send back for awhile now. Please look into this and give me the address to send the items back. I love your items, but they were too big. I ordered an extra large bc I usually wear a size 14 shirt... it said USA size 14 is an extra large, but for me it didn't work.
Thank you
Confused about 15% and /10% qualified discounts but only got one applied. I am Unsure of this site and fit and quality of items. Are they returnable?
Confused about 15% and /10% qualified discounts but only got one applied. I am Unsure of this site and fit and quality of items. Are they returnable?
Yes, it was easy to navigate, but the shoes were too large. I am having difficulty returning them. I may never shop on this site again.
Thanks for your comment. Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Pls check your email address, we have contacted you to solve out your issue.
Any problems, you can email [email protected] or chat with us for further help.
I understood how the site was set up, and I was able to navigate easily.
They should post more fabric content information. Deceptive photos of product... cannot enlarge the photo to see the actual pattern or fabric detail. Look for an acutal description of fabric. All other items (tops) with small flower prints--very pretty and color-true, but the fabric is a very lightweight polyester.
Your shipping cost is to high, probably not order again, not sure yet, This is the first time I've ordered from here, I need to see merchandise for quality of items.
Your shipping cost is to high, probably not order again, not sure yet, This is the first time I've ordered from here, I need to see merchandise for quality of items.
I just sent an email about a shirt I bought and received a quick and friendly response which was very helpful and fixed the problem. Very satisfied with the customer service of this website! Thank you!
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Excellent online clothing store. I always want quick and thoughtful responses. They were very good with my query and responded immediately by email. The shirts I bought were beautiful too!
Well... merchandise looks pretty... I'll wait for its arrival and then I'll give my feedback on shopping experience.
Well... merchandise looks pretty... I'll wait for its arrival and then I'll give my feedback on shopping experience.
Wish it would show a phone # and place where shipping happens
Wish it would show a phone # and place where shipping happens
This company is a SCAM! The items arrive from San Francisco-but when you try to return them, they tell you it has to be shipped to China! Then when I attempted to ship it, the return label they provided is an address that DOES NOT EXIST according to FEDX! So they offer you a 15% refund! Complete SCAM
We are not the scam. Our return address is exist and correct.
Sorry for the inconvenience.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further.
I enjoy some of the unique patters and designs in your ladies' tops. Returned to purchase one as a gift after receiving my first order of 6 tops for myself.
I enjoy some of the unique patters and designs in your ladies' tops. Returned to purchase one as a gift after receiving my first order of 6 tops for myself.
A little hard to navigate. Pictures did not show fronts and back of clothing. Delivery seemed to take forever! Never sure whether I was really going to receive the purchase, or not.
A little hard to navigate. Pictures did not show fronts and back of clothing.
It was an easy website to look around in. I enjoyed the experience
Very impressed with variety and styles. It's hard to find nice styles in larger sizes.
Very impressed with variety and styles. It's hard to find nice styles in larger sizes.
I ordered foolishly a $200 bundle of clothes but they were all waaay too large and I wante to return them all but USPS charged $80 for them. God knows if I could ever get the money back! So I contacted them and they gave me a 25% refund without return. That was Ok but I had to donate the clothes without wearing them! So disappointed.
Sorry for the inconvenience.We have sent the return label to you.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further.
Getting lots of compliments on T-shirts w fun expression printed on the front.
Like it much!
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Thanks for your comment.
Upon checking, you have enjoyed the discount on your order.
You could return the items to us. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further.