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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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I have not tried the shirts on yet. By mistake, I ordered two of the same shirt I am not sure of the return policy.
I will reserve comment until after receipt of merchandise.
Too large in the shoulder and the bust area. It seemed more proportioned for a man than a woman.
Ordering was very good. However, I have not recieved my package yet and I am not sure when it is comming. I have not recieved anything from Zolucky to even say that they are working on my order. They have taken the money out of my account for the purchase.
Easy and fast ordering great product, fits well and very simple to order
I purchased these two dress from you under the supposition they were linen.
In fact these two dresses are a polyester knit.
Coupled with another fact, that being, the colors shown are lovely & subdue. What I received was very bright with pinks being day glow pink on one & yellow with orange the same quality.
Your description was untrue insofar as fabric content & your photograph were just as untrue.
For goodness sake! This is your business & you don't even know what crap you are selling. I will be writing a scathing review regarding your product & misconceptions. It is unconscionable that you have been permitted to lie so blatantly & get away with it. Shame on you.
DCJ
I had the best internet shopping experience. I'm usually hesitant when it comes to buying things online from abroad, but after reading a ton of reviews, I finally decided to take a chance and ended up buying two dresses from this company. Shipping may take a while, but they clearly state that it may take some time to complete the process of shipping your mail order, although surprisingly my order arrived much earlier than expected. And when I received my package, all the clothes were exactly as advertised, they fit perfectly and are made with high quality materials. I am so glad I decided to use this online store!
The items arrived quickly, love the daisy flowered cotton T shirt. The 3 quarter sleeved items were of a polyester not a cotton and would have preferred a cotton. The colors were beautiful as are the patterns, I rehomed the polyester items. Will make sure to read the description of the material before I order again
Sorry for the inconvenience. Any feedback from you will help improve our service. We will transfer the question to the related department and will try our best to offer better customer shopping experience.
Looking forward to receiving these, they look comfy and love the colors.
Shipping was fast and efficient, clothes as advertised (and at a very interesting discounted price). Great online experience.
I wish that when you placed something in the cart, the page would go back to the page you were on and the exact place.
I wish that when you placed something in the cart, the page would go back to the page you were on and the exact place.
Bought a top for my wife. Purchase easy. The top ran large.
Found a beautiful top for my wife! The size chart was very helpful, and I completed my purchase with ease. We'll be back...
They have taken my money and haven't received anything back at All. VERY DISAPPOINTING PLEASE get back to me. Thanks
Sorry for the inconvenience.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further.
Zolucky refunded my money thanks to Sitejabber. Be careful or ordering final sale items on your first order or you may be disppointed.
Sorry for the inconvenience.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further.
It was very easy to find what I was looking for on your web site
It was very easy to find what I was looking for on your web site
The top of my sparkly dress is AMAZING, I love it. The dress is actually quite thick and made of good material, however it needs ironing at first, jajaja
Not happy with so-called coupons but wanted the one item I purchased
Not happy with so-called coupons but wanted the one item I purchased
I must send both products back. They faguely resemble the picture and neither fit. The quality is the poorest. I shall never order from zolily again.
Sorry for the inconvenience.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services and products in the further.
Easy to order. Product arrived as described. I am a first time shopper at this site and am very pleased.
This website is perfect! The service is absolutely wonderful, they have understood what I like. I got a really beautiful dress that I fell in love with right away. I can't wait until the day I put it on! Thank you very much for all the attention and the excellent work!
It was easy to shop and hopefully the sizes I picked will actually fit. Also, there is not any place that states when I might or will be receiving my merchandise. I understand, from my paperwork, that the return is NOT free.
I had a difficult time finding an approximate delivery date. I must admit though, I received my ordedred items in 2 weeks.
It was easy to shop and hopefully the sizes I picked will actually fit. I used the sizing guide you suggested for each product (tops). Also, there is not any place that states when I might or will be receiving my merchandise and if they don't fit is the return free.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Thanks for your comment.
We will forward your feedback to our department to solve out your issue asap.
We will keep improving our products and services in the further.