ZoluckyReviews 5,049

My dresses are lovely. They took a little while to get here but they are finally here,

I had to place my order 3 times I hope my card does not get charged for more than one order!

Long wait for the order to arrive, the sizing of the women's top are wrong. I ordered size small on some and they were huge in the shoulders and sides. One top I ordered was a medium and you could fit a moose in it. It was not worth sending it back as I would have to pay for the shipping. The stitching was irregular and cheap. The jewelry pictures with stones looked bigger in the picture and when the earrings arrived they were small and cheap looking. I will never order again from this company.

Happy to be able to get these shoes. I have been looking at them for awhile but didn't order them. Yeah!

This online boutique did everything possible for me, the clothes were of great quality. The purchase was very fast. I couldn't recommend it highly enough compared to the quality of other online clothing stores.

I love everything about this online boutique, from the clothes to the accessories. I recommend them to girls of all ages. Formal, daily and festive clothing.

My friend introduced me to this clothing website. She always looks so good and stylish. I received my first order and it is perfect, I am very happy. Excellent style, fit and quality of my new dress.

Nice blouses, easy to combine with accessories. Many different styles that you can find on this clothing website. From now on I will only buy here.

1st: You should know if you want to return something you must pay for shipping back to CHINA, which will cost more than anything you purchased.
2nd: The 3 clothing items I purchased said it was a cotton blend. Because I have been buying material for 50 years now I can tell you that the only cotton that might be in their product was the thread. I emailed them back and fourth about 5 times asking for a specific breakdown of the % of cotton, and other materials in their blend, because I am allergic to nylon and their consistent response was look on the label or the web page (they say cotton blend).
3rd: you should know they will not allow people to leave reviews on their site about their products. A sure sign of a company that has NO INTEGRITY.
4th: If you say you want to return your product and they then inform you it must go back to China (this is not explained on their website only that you pay for return shipping and the items actually ship to you from CA) they make you a cash offer of 15% of your original cost (that is a scam). The % went up the more times I emailed them with different questions. I did not take the offer, Because I am waiting on a case with the BBB.
5th The items they sent me did not look like the photos on the website (which looked like quality products). The quality of their products are so low I can not even donate it to good will, because even the poorest person in Dallas wears a better quality of clothing!

My daughters said I should have checked the reviews before ordering. After that, I got worried and went through the reviews, some good and some bad. Anyway, the clothes arrived on schedule and as advertised much to my relief.

Love the choice of colors for the tops. Colors were bright and cherry.

The shirts I ordered here are as seen in the photos. The dresses are also very pretty and well made. Good service with very good prices.

This company terrible, ridiculous, misleading, received wrong order wrong sizes, material are not as described, nothing like the photos poor quality...

Your shipping charges are outrageous i like your products but probalbly wont buy anymore from you as shipping is too expensive

I was so impressed by the blouses from my first order from this online boutique and the on-time delivery that I ordered 7 more blouses from them. About the quality, they have been worn and washed, they feel beautiful.

I am very happy with the service of this online clothing store. I enjoy buying clothes here, especially dresses, they are of good quality and shipping is usually fast.

Yesterday I received my daughter's dress and it fits her like a glove. It is so beautiful and it will look amazing to go back to your school after the pandemic. Thank you.

I ordered a dress from Zolucky a month and ten days ago. I have not yet received it or an explaination as to why it is taking so long. The order was made on March 4,2021. Today is April 12,2021. I am still wondering if I will ever get it or even hear from the company.

It's ridiculous now the dresses keep coming. Zolucky keeps sending me dresses now. I don't want them and returning them all. Totally dissatisfied. And please stop sending me dresses. Ordering from Zoology is a nightmare. Cancel any and all orders left previously in cart, but they keep sending me emails about left items despite cary showing empty. Please stop sending me merchandise zolucky. I'm returning all dresses for a full refund because I"m totally dissatisfied with your merchandise and company. The dresses aren't advertised properly, cheaply made and overpriced and measured incorrectly via sizing chart arms aren't remeasured to scale. I'd be afraid to wash them because they are so poorly and cheaply made totally unacceptable.

Zolucky Delivery Confirmation - Response Requested (Order ID: HBIIE*******)

Tracking Number for Your zolucky Order HBIIE*******

Please cancel below order.

1 - you can not return because they want you to return items to CHINA
This is from the email they sent me on returning items:
"Our return center is located in Guangzhou, China"
"the customer is responsible for return shipping costs and any other related return
charges (including possible custom fees). Your refund will be processed after our
return center receives and inspects the return package. "
"Since International returns might result in long waiting times and incur substantial
return costs on your side, we recommend some alternative methods to resolve
this issue. We would like to offer you a 15% cash refund instead of returning the
item(s). If there are any sizing issues, you can use this fund to alter the cloth."
2 - Half of my items have still not arrived, so if I return items one at a time it will cost
a fortune, but you only have 7 days to return. And there is not guarantee they will
refund your money when they do receive it, in CHINA.
3 - products are made of the flimsiest materials!
3 - freight is very, very, very slow and comes in one item at a time.