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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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The shirt I ordered was exactly how it was in the picture. Very pretty
I found your sizing confusing. For each item a size was highlighted when I brought it up, confusing if this means highlighted size is only size available or something else. Also, disappointed that your sizes are mainly for tall, larger women. I am 5'2"/34" bust/28" waist. All of my selections are for my daughter's birthday which is on 6/5 (hope I get my order in time) she is 5'9" and slim so hope they will not be gigantic on her.
I received all but one item of my order the day before her birthday, very disappointed. The small size of each item except for one turned out to be between a small & a medium. Too small to fit my daughter & too big to fit me (I wear a small generally). I am so disappointed that the cat & dog shirts especially were too small for her, she was too. The higher neck is too high and uncomfortable. The floral top I loved the most on the website is very wide and the colors half as vibrant as on the website.
I found your sizing confusing. For each item a size was highlighted when I brought it up, confusing if this means highlighted size is only size available or something else. Also, disappointed that your sizes are mainly for tall, larger women. I am 5'2"/34" bust/28" waist. All of my selections are for my daughter's birthday which is on 6/5 (hope I get my order in time) she is 5'9" and slim so hope they will not be gigantic on her.
Easy to navigate, great choices, prices and discounts
The quality of the clothes is one dollar value, if that much. The items do not match the picture or description of what was sold. The sizes are off too. Cheaply made poorly printed fabric. Very disappointed. 1 start is a great rating for the items I received. I will donate everything since it is not wearable. Just wonder about all these positive reviews. I assume they come from the people that the company paid for.
The blouses I ordered looked better in pictures. The material on two blouses is not for summer, heavy silky material. The white Linen blouse, loved material, but size was too large, cannot order this blouse in the same size as others, runs very large. Delivery was to be expected, at least four weeks which was fine
So far so good, it depends on how long I wait for delivery,
For starters, I love that this website has so many options of all kinds of clothes. From sweaters, tops and shoes. The price is incredible, at first I could really believe how cheap they were. I even compared it to another website and yes, BIG difference and better. AND FREE SHIPPING. Yes, not all websites offer free shipping. I love shopping here. Even if this week was the first time I bought here! I totally recommend it to everyone.
Do NOT buy these clothes! They don't even come close to fitting, and several of my things did NOT look like the pics. Return/Exchange them? Nope. You must pay the postage fee to send them back to China and that's expensive. They offer 15% back if you don't send the products back, but don't actually tell you how to get that refund. Read the fine print and don't get bamboozled like I did. This is bad business, Joe Zolucky... BAD!
Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
To solve the issue, we have sent the info to you. Pls check and reply us asap.
We`ll keep improving our products, delivery and services. Any problems, you can email [email protected] or chat with us for further help.
Have a nice day!
It is easy And there are many pretty things to choose from! But i was really disappointed with my second order and it costs too much to return, especially after I paid as much as the dress was worth to get it delivered faster.
Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
We`ll keep improving our products, delivery and services. Any problems, you can email [email protected] or chat with us for further help.
Have a nice day!
It is easy And there are many pretty things to choose from!
I order what I saw on their website, in what is a standard USA size. What I received was a facsimile of what was suppose to be. Not at all the same colors or size and cheap material. Never again! Beware a rip off- comes from China.
Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
To solve the issue, we have sent the info to you. Pls check and reply us asap.
We`ll keep improving our products, delivery and services. Any problems, you can email [email protected] or chat with us for further help.
Have a nice day!
Stay away from Zolucky. They are in CHINA and you are buying products from CHINA. I ordered a blouse for my wife and didn't know they were in China until I checked my order status. The item took a long long time to arrive and when it finally did, it was defective. When I tried to call them, I discovered that you cant talk to a live person... only CHAT on their site. They wanted me to return the item to them at my cost to CHINA! They are a ripoff, misleading, scam (my opinion). Just stay away and save yourself some $$ and aggravation. No more China business for me unless they pay return costs for defective products.
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
Sorry that you are not satisfied with the item(s).
Return Policy
-All Purchase (except final sale item, swimwear, lingeries, bags and accessories) can be returned within 30 days from the delivered date.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email [email protected] or chat with us online for further help.
I like large shirts so I ordered an extralarge to make sure it would fit. I couldn't even get it buttoned! Your sizes are definitely off.
Feel your shipping is too lengthy or too costly. No need for that.
Items look beautiful on their website. One of the items I loved looked like a knit fabric with beautiful embellishments, instead I received a faded printed pattern fabric that is nothing like the pictures and looks a robe more than a "vintage coat" as they described it. I was so excited when I ordered it, now I am mad for trusting what are likely fake reviews on items because I can't even leave reviews on their site for the items I ordered. Since it is not allowed to be returned, according to them, this will likely go into the cosplay bin or donated. The other item I ordered looks like a nice cotton dress and fits the model in all the right places. What I received looks more like a parachute and feels like one. It is bulky and not great for summertime... not sure what I can even do with this dress. Do NOT waste your money on their clothes- they look beautiful on the site but are not what you will receive. Other review sites have similar reviews to mine, sitejabber is the only site I saw besides zolucky that has positive reviews on the company.
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
You get what you pay for. Sorry that the items don't reach your expectation.
Return Policy
-All Purchase (except final sale item, swimwear, lingeries, bags and accessories) can be returned within 30 days from the delivered date.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email [email protected] or chat with us online for further help.
After a 3 week wait to receive, the items were a huge disappointment.
1) The shoes are similar but, not identical colors to those pictured on the website and they were too large.
2) The shorts say linen and cotton. Instead they are clearly polyester. They are stiff and do not have the hand or the drape of a linen cotton blend. The weave is very tight and the thread is very fine unlike linen and cotton where the drape is created by using thicker yarns and a looser, airy weave. They don't have the shading and textural interest that is a natural characteristic of linen clothing.
3) The shirt is see through. On the website it's depicted as opaque. In reality, it's poorly made, the design is surface printed to the fabric and the polyester fabric is see through.
Once a return was initiated, they sent me an email saying the return shipping address is Guangzhou, China! Offered a 15% refund for product that was clearly not as represented. Unbelievable.
Delivery takes time. Total time = processing time + shipping time
Order Processing: 3-5 Business Days.
Sorry that you are not satisfied with the item(s). You can check the return policy here: https :// zolucky. Com/information/Returns%20%26%20Exchanges
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email [email protected] or chat with us online for further help.
The eligible for gifts banners seem poorly placed. The direct to paypal prior to entering shipping info and prior to completing the shipping choice is unlike any other shopping cart experience. I'd prefer to lock in all shipping choices before going to paypal.
I buy most of my clothes here in the last year! I love this website! I keep coming back for more, the clothes are cheap, cute and of good quality.
I have shopped before and love the products and quality of everything I have purchased! Thanks from Texas!
I have shopped before and love the products and quality of everything I have purchased! Thanks from Texas!
GREAT VARIETY AT GREAT PRICES AND FREE SHIPPING THE ONLY PROBLEM WAS ONE SHIRT WAS SENT IN SMALL SO I AM GOING TO GIVE IT AWAY RATHER THAN GO THROUGH SENDING BACK ESPECIALLY SINCE I AM LEAVING FOR VACATION TOMMOROW
Once I received my partial order, I guess I didn't understand a light weight fabric. My white dress will need a slip for sure. Everything fit and that was great. So far, I liked everything. I am now excited about receiving the denim dress. Shopping was easy and found the delivery time acceptable due to the pandemic.
$#*!ing scam. I ordered a dress, and the order status hasn't been ever since. No phone, no emails responces.
You get wrong company for help actually. This is ZOLUCKY.
Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store.
We commit to provding a better shopping experience to consumers.
Have a good day!
Prices and shipping are high. Discounts confusing.
You can get free shipping if order is over $109 after any discount applied(excluding final sale and presale item).
Sorry to tell that your order is not eligible for free shipping.
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email [email protected] or chat with us online for further help.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
To solve the issue, we have sent the info to you. Pls check and reply us asap.
We`ll keep improving our products, delivery and services. Any problems, you can email [email protected] or chat with us for further help.
Have a nice day!