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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Great bargain. Lovely clothing and accessories, not exactly as pictured.
Not too impressed with my recent order with ZOLUCKY clothing- came looking rather cheap and in a much different material than expected. Had I seen these in person I would have never ordered most of them.
Loving these clothing styles!
Almost for quality and sizing, hard to tell color, size online. Delivery is unknown - from China. Need to keep improving. Won't try again for a while. Ads can be annoying - too invasive, repetitive
It was my daughter's birthday and I had no idea what dress I should give away, so I found this website and bought a design that I liked. The main part is that my daughter was so happy with the dress thanks to you girls for this great job!
I purchased 8 items back on Nov 8,2020. The quality of these products was very low. I wanted to return but would have to pay to ship back to China! Then was offered a 15% return in place of shipping products back. I accepted and never heard anything else. Complete rip-off. The products were terrible! Would NEVER order from them again.
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
Return Policy
-All Purchase (except final sale item, swimwear, lingeries, bags and accessories) can be returned within 30 days from the delivered date.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store.
We commit to provding a better shopping experience to consumers.
Have a good day!
I liked the cloths but it took too long to receive my items and they were for a gift
Your order was delivered. Sorry for the delay issue.
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store.
We commit to provding a better shopping experience to consumers.
Have a good day!
The shoes I ordered (multi-colored, canvas flat "sneakers") were made with cheap material, which did not reflect the website photo, were sized too large, and had stiff, inflexible soles (also cheap material). Returns require sending shoes back to China, which is cost prohibitive and not practical. This feels like a bit of a bait and switch operation. The email response to a return request suggested provision of 15% in cash, in lieu of a return/full refund to allow for "fixing the material" one's self (for the inadequate sizing). I would never order from this company again!
Thanks for your comment. We did sent the items as described.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.
Did not until after I placed the order that it was coming from China. The sizes do not compare to US/ UK sizes. Not easy to send things, so I kept them and donated to a women's shelter
I finally had to just stop after over 70 pages of tops! I can't wait to wear the items I bought.
Yes, I can't wait for your order in a week. However, if you buy in advance you will be happy. I love the clothes that I have ordered on this website. I read the reviews to get an idea of the size, and the photos of 'normal' people in the outfits are a huge bonus!
Everything of my order was terrible.
Good advertised and cheep performers of clothes.
And after two months some of order arrived, for another I don't know when.
Thanks for your comment.
We can't find your order, Pls contact the correct company to solve out your problem.
Any problems, you can email [email protected] or chat with us for further help.
I received 2 out of 3 blouses that I ordered. One doesn't fit and I am waiting for your response to return it. The other blouse is beautiful.
Products always are reasonably priced, and different styles and patterns
This is my first order from Zolucky. Iam very happy with the clothing items. Fit is true to sizing chart with exception to bust. The bust runs snug.
It took longer than I expected to receive.
Thanks for your comment.We have shipped the order at the first time when it's ready.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.
This is my first order from Zolucky. I hope that I am happy with the products
I had a shirt to return for a different size. They refused to authorize a return and cautioned me that it would be very costly to send it back. They offered, 15% refund to keep the shirt, then 25% to keep the shirt then offered a coupon for almost the value of the shirt, if I spent $70 I could redeem the coupon. I did get some shirts from them, not very good quality. Pretty cheesy fabric.
Thanks for your comment. We send the item as described, If you don't want to keep the order, you could contact us for the return label when you receive it.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.
Website was easy to navigate, your clothes look comfortable.
I absolutely love the two shirts that I rec'd, and if the shipping wasn't so high, I would order more!..
Thanks for your comment.
Shipping cost depends on the destination and item quantity. You could check the shipping cost when you pay. But we have more discount on our website, you could use it when you pay.
Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.
This is my first order, and I am looking forward to receiving it soon!
Such attractive and unusual designs on this website.
Love the prints and style of clothes not many others carry These type.
Thanks for your comment.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.
I love this website because you get such a variety of clothes and I am very happy with all my purchases. They get new stock every day and there are many great clothes to choose from.
I wanted to buy more clothes and got my refund right away so I could use my discounts! This online boutique was an excellent friend of clients who helped me find what I really want!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Size has been corrected for you.
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email [email protected] or chat with us online for further help.