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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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Lovely. The right sizes. And the product arrives in a few days home. I have already bought 3 times and it will not be the last.
I have rec'd 2 of many items so far. Hoping the others are coming
The clothes I picked out were so cute in the picture. However, when I received them, they did not look like shown on line. The fabric was the same on all pieces and feels very cheap. Some of the pieces didn't even have a hem in the sleeves or bottom.
Shipping was another big disappointment. I received 3 shipments and the first one was almost a month after my initial order.
Every time I added something to my cart, I lost the page I was looking at and had to start all over from the beginning.
I was happy with my first purchase. It was "as pictured". This most recent one is quite a disaster. "one size fits all"... maybe if you are a tiny boned 8 yr old girl. I can't wear it and neither can my daughters or granddaughters - all of whom are of small stature. So disappointing.
Easy online shopping and wide choices of styles to choose from.
Very easy shopping... off on sizing... ordered 2 different tops according to the size chart. 1 was a good fit, the other was way to small. The one that was too small. I can't return because it was a final sale... probably because of the "bad sizing"
Nice variety of looks but hope for petites in the future!
The price seems very good, but when you see the poor quality - it is just CHEAP, but not competitive or low priced
The Pictures could be improved to show for every dress the lenghth, the form of collar (if there is) and the sleeve cuffs
Very good choice
The Pictures could be improved to show for every dress the lenghth
My order was delayed and I was moving so I had to change the address. That went thru fine and my 6 tops were waiting when I arrived at my new home. I usually wear an extra large or a 1x, so I ordered 6 colorful tops in a 2xx in case they ran small. My two faves were both way too small and another was so huge it could have been a nightgown. So those three have to go back. Also the tags all say that dry cleaning is recommended. I do not plan to pay for dry cleaning so will probably have to hand wash them and let them drip dry. Now that covid is less of a threat I won't be tempted to buy clothes online.
I just paid $40+ for speedy shipping so my review will depend solely on whether or not my items arrive on time
Good customer service, but I ended getting a double order on some of the same products.
Good customer service, but when I went to change my cart, the quantities had all gone up by 3-5 when I only put a quantity of one to begin with. I had to start over.
I don't like the way your merchandise changes positions on the pages so that the shopper is unable to go back to a page and take a second look at something that may have caught their eye.
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store.
We commit to provding a better shopping experience to consumers.
Have a good day!
I don't like the way your merchandise changes positions on the pages so that the shopper is unable to go back to a page and take a second look at something that may have caught their eye.
Seemed easy enough to follow ordering steps! I like the quality.
The clear implications of the phrase on this T-shirt are a delight. Neighbors always want to read it and then nod and grin. I like the contrasting collar and cuffs too.
The clear implications of the phrase on this T-shirt are a delight
I have made many important purchases from this website throughout these months and I have never had a problem with my purchase. Great deals on clothes for much less. I will continue to search for clothes here! PS Thanks for saving me thousands of dollars!
Shipping prices are exorbitant and reduces the deals significantly
Shipping prices are exorbitant and reduces the deals significantly
It was easy, and convenient and received it relatively fast.
I ordered a dress for my sister and I thought it might take at least 3 weeks, but since it was my sister's birthday present and I need it so early, they gave me delivery in less than 2 weeks!
Not true to size. Smaller than expected. The fabric is not light and flowing as shown in pictures, it is much heavier. The black and red rose shirt faded when rinsed in cold water upon its receipt
Found the color and size I wanted. Easy to use the discount code.
Found the color and size I wanted. Easy to use the discount code.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
We`ll keep improving our products, delivery and services. Any problems, you can email [email protected] or chat with us for further help.
Have a nice day!