Zolucky has been reported to offer refunds and compensation, or use threats and intimidation, to remove negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zolucky

Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zolucky?
grey stargrey stargrey stargrey stargrey star

Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Thomas F.
Unfollow Thomas F.
Share Review
Report Review

Check out was easy
July 4, 2021
Updated review

Have not received items yet just ordered check back later

Date of experience: July 4, 2021

Check out was easy
June 4, 2021
Previous review

Have not received items yet just ordered check back later

Date of experience: June 4, 2021
Illinois
1 review
0 helpful votes
Follow Thomas D.
Unfollow Thomas D.
Share Review
Report Review

Sizing is way off. Fabric is? Poor at best
August 3, 2021
Updated review

I ordered a 3x per the siZing information. It was not accurate and I will be finding a new owner. I hear that your return policy is poor at best and is rather not bother with the argument.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2021

Would have given a 5 star
July 4, 2021
Previous review

I would have given a 5 start, but I am reserving that for until after I receive the order.

Date of experience: June 4, 2021
Alabama
1 review
0 helpful votes
Follow Jack Q.
Unfollow Jack Q.
Share Review
Report Review

Easy
July 4, 2021
Updated review

Sizing is always a problem, just hoping. Mostly satisfied.

Date of experience: July 4, 2021

Easy
June 4, 2021
Previous review

Sizing is always a problem, just hoping

Date of experience: June 4, 2021
California
1 review
0 helpful votes
Follow Casey S.
Unfollow Casey S.
Share Review
Report Review

Fast delivery, excellent communication and very accommodating. I needed a last minute outfit for a very special occasion, they quickly answered my questions and helped me find a solution.

Date of experience: July 4, 2021
Maryland
1 review
0 helpful votes
Follow Shirley F.
Unfollow Shirley F.
Share Review
Report Review

Website
August 3, 2021
Updated review

Found your website very difficult. I hope I have learned and it will be easier.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2021
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.

Return instruction has been sent by email. Kindly pls check and advise if you have any issue.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Any problems, you can email [email protected] or chat with us online for further help.

Have a good day!


Website
June 30, 2021
Previous review

Found your website very difficult. I hope I have learned and it will be easier.

Date of experience: May 31, 2021
California
1 review
1 helpful vote
Follow Silentia S.
Unfollow Silentia S.
Share Review
Report Review

Clothes received are not what is pictured on their website. If you want to return and ask for a refund forget it. They will tell you the clothes come from China and you're responsible for the postage fees for returning. The fees are more than the item. They will offer you a 15% discount instead.

Date of experience: July 4, 2021
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
We`ll keep improving our products, delivery and services. Any problems, you can email [email protected] or chat with us for further help.
Have a nice day!

California
1 review
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Share Review
Report Review

Nice options! Great Sale Price
July 4, 2021
Updated review

Easy to update cart, great coupons available, good options for payment, and love the ability to get free shipping.

Date of experience: July 3, 2021

Nice options! Great Sale Price
June 3, 2021
Previous review

Easy to update cart, great coupons available, good options for payment, and love the ability to get free shipping.

Date of experience: June 3, 2021
North Carolina
1 review
0 helpful votes
Follow Peter E.
Unfollow Peter E.
Share Review
Report Review

Great prices
July 4, 2021
Updated review

Did not think to check to see if Zolucky sold petites. Was so excited about the choices and prices. Now I have to hem them because I am so short. Would purchase more if they carried petite sizes.

Date of experience: July 3, 2021

Simply wonderful prices
June 2, 2021
Previous review

Excited to wear my purchases

Date of experience: June 2, 2021
Georgia
1 review
0 helpful votes
Follow Ti W.
Unfollow Ti W.
Share Review
Report Review

The clothes are cheaply made and way too small. If you even attempt to get a refund, they make it next to impossible to do. Plus, you have to pay the shipping back to China which costs more than the clothes. Customer service is a waste!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
We`ll keep improving our products, delivery and services. Any problems, you can email [email protected] or chat with us for further help.
Have a nice day!

New York
1 review
0 helpful votes
Follow Kimberly G.
Unfollow Kimberly G.
Share Review
Report Review

Everything Is good.
August 2, 2021

I ordered this dress for my mother and it arrived yesterday. It is absolutely dazzling. It was not personalized, so it was a little big on the back, but it is absolutely delighted with the cost and the appearance of the dress. She plans to buy another, we are both delighted with our orders.

Date of experience: July 3, 2021
Pennsylvania
1 review
0 helpful votes
Follow Bob B.
Unfollow Bob B.
Share Review
Report Review

Feedback
July 3, 2021
Updated review

Could not get back to continue shopping after I went into my cart

Date of experience: July 3, 2021

Feedback
June 3, 2021
Previous review

Could not get back to continue shopping after I went into my cart

Date of experience: June 2, 2021
Arizona
1 review
0 helpful votes
Follow Adam J.
Unfollow Adam J.
Share Review
Report Review

Shopping at Zolucky
July 3, 2021
Updated review

I enjoyed shopping and seeing all of the summer fashions. I did not like that I had to be careful with ordering the correct size! Each item is sized different and I am hoping that I ordered the correct sizes.

Date of experience: July 3, 2021

Shopping at Zolucky
June 1, 2021
Previous review

I enjoyed shopping and seeing all of the summer fashions. I did not like that I had to be careful with ordering the correct size! Each item is sized different and I am hoping that I ordered the correct sizes.

Date of experience: May 31, 2021
California
3 reviews
12 helpful votes
Follow Sherry Z.
Unfollow Sherry Z.
Share Review
Report Review

Knock-offs
August 2, 2021

I ordered 4 dresses that were advertised as cotton. They are not. Very cheaply made. Something you could find in the. 99 cent store. I only recieved one of them after waiting months. I asked for a refund and have not heard back from the company. Don't get suckered into buying from them like I did. I will notify my bank and see if I can get a refund. Lesson learned. Don't buy from Facebook!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2021
Jules R. — Zolucky Rep
over a year old

Sorry that you are not satisfied with the item(s).
May I know your order number?
If you run into any issues, please do not hesitate to contact us at [email protected]

Best regards,
ZOLUCKY

New York
1 review
0 helpful votes
Follow Stella A.
Unfollow Stella A.
Share Review
Report Review

I love the clothes on this website so much that I bought back a dress and a pair of boots. Everything is of good quality and very comfortable boots.

Date of experience: July 2, 2021
Pennsylvania
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Not happy with this order. Waiting on a blouses.
August 1, 2021
Updated review

I like things that are different I was not satisfied with some of the blouses. Cheap materials and thin.

Date of experience: July 2, 2021

I like things that are different
June 2, 2021
Previous review

I like things that are different

Date of experience: June 2, 2021
District of Columbia
1 review
0 helpful votes
Follow jan l.
Unfollow jan l.
Share Review
Report Review

Very poor quality.
August 1, 2021

The fabric was polyester even though it was supposed to be cotton blend. Wide stitches, poorly made. Like Dollar Store clothes. Size small was too big. Went straight to the donation bag.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2021
Jules R. — Zolucky Rep
over a year old

Thanks for your feedback. We have sent you an email based on your query and please check your email inbox.

If you have any more issues, you can chat with us while we are online or contact our CS team via [email protected].
Thanks again and have a nice day!

California
1 review
0 helpful votes
Follow Geraldine D.
Unfollow Geraldine D.
Share Review
Report Review

Ordered a dress
This is what I received
Look at the picture below
Nothing left to say.
Do not buy from Zolucky

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2021
Jules R. — Zolucky Rep
over a year old

Thanks for your feedback.
We have sent you an email based on your query and please check your email inbox.

If you have any more issues, you can chat with us while we are online or contact our CS team via [email protected].
Thanks again and have a nice day!

Maryland
1 review
0 helpful votes
Follow Daniel R.
Unfollow Daniel R.
Share Review
Report Review

Confusing discounts. Wrong shirt?
August 1, 2021
Updated review

Confusing discount codes. Cute shirts. But I'm 99% sure they gave me the wrong one. I like it though, so I'm not gonna go through the process of trying to return it and get the right one. Whatever.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
Jules R. — Zolucky Rep
over a year old

Thanks for your comment. You enjoyed the discount on this order, maybe you use the wrong code.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.


Confusing discounts.
July 2, 2021
Previous review

Confusing discount codes. Cute shirts.

Date of experience: June 1, 2021
Georgia
1 review
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

Good company, cute clothes, good prices
July 2, 2021
Updated review

The clothes are very cute and the styles are nice. Living in a hot humid climate however, the fabrics with more poly than cotton makes them a little too hot for our area. The dress I bought did not look like the picture, I'm 5'9 and will have to hem it up. The tops were nice, but I can't wear them till it cools off here in Florida.

You can spend an afternoon looking. When shipping is $19, it pays to go back and look for items to get you to free shipping. Can take a while. Great choices. I would have liked more detail on the type of fabrics. But the sizing tables worked pretty well except for the dress.

Date of experience: July 1, 2021

Lots of great choices
June 1, 2021
Previous review

But you can spend an afternoon looking. When shipping is $19, it pays to go back and look for items for $19. Can take a while. Great choices. Hope I love the fabrics. I would have like more detail on the type of fabrics.

Date of experience: June 1, 2021
Washington
1 review
0 helpful votes
Follow Jeff D.
Unfollow Jeff D.
Share Review
Report Review

Poor quality clothing
July 2, 2021
Updated review

Didn't look anything like the pictures. Cheap material and I was very disappointed

Date of experience: July 1, 2021

Great
June 1, 2021
Previous review

Easy peasy

Date of experience: June 1, 2021