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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Received a message regarding free shipping at $70. Then it changed when I reached $70... that was a bit disheartening.
Received a message regarding free shipping at $70. Then it changed when I reached $70... that was a bit disheartening.
First time shopping this website. Was very surprised at how fast order was shipped.
I bought a beautiful dress here, I arrived earlier than planned. Very soft material. It came in a very small bag thinking it was a joke, but when you take it out it surprises, it expands quite well. For a person of 1.70 it is a perfect size.
Everything seemed to be of good quality. The sizes seemed to run a little large.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
For the sizing issue,
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
When I checked out, only half of my items were ordered. I had to place a second order. I believe that cost me free shipping. I probably should have paid closer attention but I feel that it was intentionally confusing
I have bought some coats online here, they arrived very well. I always follow good offers and fashion tips! The best recommendations, especially when making a gift save a lot of time
Fun and exciting
Fun and exciting Fun and exciting Fun and exciting Fun and exciting Fun and exciting
Ordered clothes that looked like each had taken 45 seconds to assemble: fabric bulging out from seams; the tail end of a zipper left hanging down inside a garment, rough edges of fabric sticking out from a collar. Despite the advertised "easy returns" it's only once you ask for a refund that you learn you'll have to pay to send merchandise back TO CHINA. In order to get your money back. In the event you don't want to do that, the happy Zolucky staff offers to refund 15% of your order's purchase price. Total Scam.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Terrible return policy. Not accepting 100% return. I'll have to send it back myself, to China. Odd sizes. Material was thick and synthetic. Weird colors. Look nothing like the photos. Grandma style shirts. I want to throw them in the garbage.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The fourth time I was able to order two blouses for a total of $42 got a order number and then it showed need to re-order on both shirts so I don't have any clue what I got? What a mess to order something simple. I didn't want to buy extra to get discounts I just wanted my shirts. I don't even know if I got them
Thank you for your feedback and sorry for any inconvenience caused.
Per checking, the new order you placed is HBIIE004***12. It was shipped on July 5 and in transit. We have emailed you the order status.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The fourth time I was able to order two blouses for a total of $42 got a order number and then it showed need to re-order on both shirts so I don't have any clue what I got? What a mess to order something simple. I didn't want to buy extra to get discounts I just wanted my shirts. I don't even know if I got them
I like the leggings that I buy on this website because it has a cool fabric for summer. They hold well what they have to hold. They are long up to the ankles and the pockets are very practical and large to carry for example the mobile.
Ordering was easy enough. However, returns are not. Returns go back to China and you pay all shipping costs, including international tariffs.
Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very well-designed website makes ordering fast and easy.
Very difficult to put item in cart and get to checkout. I almost gave up. A first time online shopper probably could not do it.
Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very difficult to put item in cart and get to checkout. I almost gave up. A first time online shopper probably could not do it.
Looking forward to more deals and styles and better delivery.
One dress I choice wrong size, but you return didn't look easy. So I will find a friend that can wear it.
Item was too small. Was promised a refund, but never received it.
Have to be patience to receive items. Long shipping times.
Looked cute but material is way low value, looks like a rag
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The merchandise is terrible and it all is cheaply made, the fabric is not good quality. I'm in the process of returning my complete order for a full refund.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
My first time shopping at Zolucky, I'm sorry to say, will be my last time shopping at Zolucky. I ordered the
Women's Summer Half Sleeve V Neck Floral-Print Casual Shirts & Tops $17.99 (full description) in pink and what I received was not the same garment as pictured on the website. I wasn't expecting to receive a totally different item than what I ordered! Zolucky obviously uses photos of beautiful merchandise on it's website for the purpose of advertising, but don't actually sell the advertised product. I'm disappointed with the product, but I won't bother to return it. I'll either give it away or find some other use for it. I also ordered earrings along with the top. I like the earrings so far. I do find them to be cheap in quality, but at least they look more like the product pictured on the website. I was excited to shop at Zolucky, but now I know first hand that it is not a store that I choose to spend my money at.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
My first time shopping at Zolucky has been a pleasant experience so far. Once I receive the products I'll submit a review of my purchases.
The quality of the clothes in this online boutique is excellent and both the images on the web and the description are true to life. The size fits the measurements well. The clothes I ordered are beautiful, the communication with the store is good, and the shipping is fast.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
The shipping fee depends on the shipping distance and weight of the parcels. We now offer free shipping on orders over $109 after discounted.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!