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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

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Nebraska
1 review
0 helpful votes
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Very poor quality
August 18, 2021
Updated review

Product stated cotton blend but the material of the clothing was like that of a Halloween costume. Very cheap quality.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Great sales
June 18, 2021
Previous review

Easy navigation

Date of experience: June 18, 2021
New York
2 reviews
0 helpful votes
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Thank you
July 19, 2021
Updated review

I was able to apply discount before checking out. Every thing was clear in finding!

Date of experience: July 18, 2021

Thank you
December 18, 2020
Previous review

I was able to apply discount before checking out. Every thing was clear in finding!

Date of experience: November 18, 2020
California
1 review
0 helpful votes
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Shipping charges too high
July 19, 2021
Updated review

Shipping charges are outrageous. $9 for two blouses. Never again.

Date of experience: July 18, 2021

Shipping charges too high
July 18, 2021
Previous review

Shipping charges are outrageous. $9 for two blouses. Never again.

Date of experience: June 18, 2021
South Carolina
4 reviews
0 helpful votes
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Took 2 weeks to get here from a RETURN CENTER
August 17, 2021
Updated review

Product is midsized or cut smaller than size stated. My XXL fit like a Med. Or Large.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Per checking, we have replied your return request. Please check spam emails if you do not see it.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Neat items terrible shipping $ for a light item
June 18, 2021
Previous review

Thought 4b bv -5$ for 10 to 20 day shippi ng was better

Date of experience: June 18, 2021
Wisconsin
1 review
0 helpful votes
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Incorrect internet knock
July 18, 2021
Updated review

There are two items i'd like to touch on. When i first ordered, as a gift for my daughter, i did so because the merchandise shown had more style and character than the ordinary. I ordered, but didn't get the usual type of confirmation and followup. When i checked my banking i saw the money had already gone to a business under a different name. When i punched up this new name the reviews said rip-off, tokk money and no merchandise-so i called my card and stopped payment. Then the merchandise came so i called and repaid, confusing. I think i got some black colors when gray was ordered.

Date of experience: July 18, 2021

Like the looks
June 17, 2021
Previous review

Haven't recieved first order yet, but will be happy if quality is ok

Date of experience: June 17, 2021
Texas
1 review
0 helpful votes
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Amazing and easy to use website! Great free shipping for group clothing purchases and you have a wide variety of options to choose from!

Date of experience: July 18, 2021
Canada
1 review
0 helpful votes
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Good website. It has a wide range of garments of different styles and designs and also many accessories and jewelry at a good price. I would recommend this online boutique without hesitation.

Date of experience: July 18, 2021
Ohio
1 review
0 helpful votes
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First time shopping
July 18, 2021
Updated review

Looking forward to my new shirt. The quota for free shipping is rather high compared to many other shopping sites.

Date of experience: July 18, 2021

First time shopping
June 17, 2021
Previous review

Looking forward to my new shirt. The quota for free shipping is rather high compared to many other shopping sites.

Date of experience: June 17, 2021
Minnesota
1 review
0 helpful votes
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Interesting clothes!
August 17, 2021
Updated review

OK, but refinements to limit choices to bottoms didn't work. I have some of the items to return. Two items that came are extra small instead of extra large. Also it took a long time for delivery.

Date of experience: July 17, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

For return, you can email us the items and reasons for return or you can help yourself and submit a return request online here: https://www.zolucky.com/contact-us

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Interesting clothes!
June 17, 2021
Previous review

OK, but refinements to limit choices to bottoms didn't work.

Date of experience: June 17, 2021
New York
2 reviews
0 helpful votes
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Lucky with Zolucky
July 17, 2021
Updated review

Great bargains and even give a discount. YAY. Disappointed one item was cancelled and refunded, however satisfied with remaining items received.

Date of experience: July 17, 2021

Lucky with Zolucky
May 15, 2021
Previous review

Great bargains and even give a discount. YAY

Date of experience: May 15, 2021
Washington
1 review
0 helpful votes
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I will never have to leave the house again! I came across this website when I was looking for new styles of clothing on the internet, I am so glad I found it!

Date of experience: July 17, 2021
Texas
2 reviews
0 helpful votes
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Hard to find what was my style. Did not care for the styles I received!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Susie Q
June 17, 2021
Previous review

So much to shop from, wide selection!

Date of experience: June 17, 2021
Ohio
1 review
0 helpful votes
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Don't buy from this company. Clothing is poor quality and the return process is a huge hassle. Took forever to get my order and now it looks like it will take forever to get a refund!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Maine
1 review
0 helpful votes
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Products not US sized.
August 16, 2021
Updated review

Lovely choices. Now, can you make sizes match US and get here more quickly?

Date of experience: July 17, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So Far, So Good
December 1, 2020
Previous review

Lovely choices. Now how fast can you get my order here?

Date of experience: December 1, 2020
Michigan
1 review
0 helpful votes
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My purchaces
July 16, 2021
Updated review

This is my 2nd order. The process is easy. I really liked the 1st shirt I orederd so I decided to buy a few more.
On my 2nd order, 2 of the shirts were great and beautiful. The 3rd shirt was great except that it was marked a Medium but was more like a 2X. I can only wear it for maybe a beach cover up. It costs more to send it back than it is worth.

Date of experience: July 16, 2021

My purchaces
July 16, 2021
Previous review

This is my 2nd order. The process is easy. I really liked the 1st shirt I orederd so I decided to buy a few more.
On my 2nd order, 2 of the shirts were great and beautiful. The 3rd shirt was great except that it was marked a Medium but was more like a 2X. I can only wear it for maybe a beach cover up. It costs more to send it back than it is worth.

Date of experience: July 16, 2021

On line shopping with Z0lucky
April 22, 2021
Previous review

This is my 2nd order. The process is easy. I really liked the 1st shirt I orederd so I decided to buy a few more

Date of experience: April 22, 2021
Utah
3 reviews
0 helpful votes
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I really love ordering dresses. I almost cancel my order every time because the shipping is so much. Other places have free shipping.

Date of experience: July 16, 2021

I love the clothes
March 22, 2021
Previous review

I really love ordering dresses. I almost cancel my order every time because the shipping is so much. Other places have free shipping.

Date of experience: March 21, 2021
Colorado
2 reviews
0 helpful votes
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I like the flash deals‼
July 16, 2021
Updated review

Enjoyed a lot of deals. However, it takes way to long to receive

Date of experience: July 16, 2021

I like the flash deals‼
June 16, 2021
Previous review

Enjoyed a lot of deals..

Date of experience: June 16, 2021
California
1 review
0 helpful votes
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First time shopper
July 16, 2021
Updated review

So far this has been very easy. I am anxious to receive my purchase!

Date of experience: July 16, 2021

First time shopper
June 16, 2021
Previous review

So far this has been very easy. I am anxious to receive my purchase!

Date of experience: June 16, 2021
Wyoming
1 review
0 helpful votes
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Disappointing
August 15, 2021
Updated review

After following the sizing guide provided by Zolucky - neither one of the dresses fit and the process to return was going to actually cost me more money since they are returned to China. Unfortunately I will not be ordering from them again.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Any problems, you can contact our customer service [email protected] for help. You can also chat with us online.

We`ll keep improving our products, delivery and service.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It was easy.
June 16, 2021
Previous review

I hope they fit and if not the return is as easy.

Date of experience: June 16, 2021
Utah
1 review
0 helpful votes
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Great site :)
August 15, 2021

Big offers! After looking at this website, the styles had an incredible variety of beautiful designs and incredible prices! I will definitely buy from them again!

Date of experience: July 16, 2021