ZipRecruiterReviews 579

I had a concern about our account and we were taking care of immediately. No hassles at all, just understood my concern and helped me figure out another option.

Your customer service rep. Leticia was the best! She was very professional and was a pleasure to speak to. I plan on doing a lot of business with zip and I would like her to be my main source of contact! Thank you for hiring such a Pro! Mark in your sales department is a different story. Rude and very unprofessional! He said he was going to transfer me at the end of our conversation and hung up on me. Bad employee!

Katie Barlow was so helpful. She went above and beyond to answer my questions and assist me with ZipRecruiter. Thanks Katie!

Thanks Erika for your help and useful advice. I don't know how to use those functions of my new account. She provided me an brief instruction and nice service.

Jessica quickly addressed and resolved my issue. She was very pleasant and helpful. Additionally she followed through exactly as she said she would.

Excellent customer support! They answer right away and solve any problem on the spot. Every time! Tee Bryant is who helped me this time around. She was great!

I reached out to ZipRecruiter to update a new recruiter as primary and figured it would take a couple days. As soon as I called, the representative Tina Escarzaga promptly assisted with no delay. Our business truly appreciates the prompt response to our request as so there was no disruption to our business needs.

Tanya went above and beyond to help me and to guide me on what was the best way to present my ad and get the most effective results. Thank you Tanya!

I had an issue with logging in to my account because I set it up through my ADP account. Erika was able to close my other account and get me to my zip recruiter app on my ADP page.

Thanks

Tee Bryant was absolutely terrific. I needed to cancel my subscription so I wouldn't pay for services I didn't need and she had me taken care of within 5 minutes! Everything was so easy and she was very friendly. I'll be using ZipRecruiter again someday and I'll be glad to do so because of people like Tee.

Erika was very helpful in addressing my request to have an account service person assigned to my account.

I got a marketing add to try a free trial at ZipRecruiter.

I've been burned in the past by "free trials" and wanted to make sure I completely understood the terms.

So I went to their live chat support. I was connected to Stacia M. She was very professional, friendly, and extremely helpful.

Because of her help I am going to try the free trial.

Thanks Stacia M!

-Rick

I wanted to compliment the customer service representative that helped me today from Zip-recruiter.
Her name is Tee Bryant and she was so helpful and patient. I needed to know more about the Resume Database and she explained it so very well and she made sure that I did not get off the phone until all my questions and concerns were taken care of completely! Thank you Tee for being so patient and kind!

I had a question on the candidates and Erika took great care to answer my questions and even offered me some suggestions to help me optimize my results. Thank you very much!

Erika was very helpful and informative. With people like her in Customer Service with the ability to provide on demand information and remedies, we stay with Zip Recruiter. Thanks again, Tasha@ Epcon.

I encountered a problem today with my ZipRecruiter account; Tara Brooks took my call. She was extremely helpful, polite and patient. All my questions were answered and my problem was resolved. She did a great job representing Zip Recruiter!. Companies all over the US could benefit from hiring people like her. Thank you Tara!

Stacia M was very helpful, upfront, quick with her answers and pleasant to chat with on the Live Chat screen.