ZipRecruiterReviews 579

Although we had to open a service ticket, Erika was very attentive to my needs, researched the problem, validated my concerns, followed up on screen-grabs I sent her and initiated a fix to the issue.
I consistently get great service from Zip Recruiter tech support. Thanks y'all!

Erika was great with helping to explain the charges and figure out that we were charged a full month extra. She was able to understand, explain and resolve the issue at hand quickly. So again, Erika is great and is an example of what customer service should be.

Mayra was very professional and immensely helpful to me. I appreciate all of her help. She made sure to stay on the phone with me and guide me through my Ziprecruiter AD.

Arvin was very helpful getting me set up and I was struggling with the job posting and resume database and Erika on live chat was very patient with me and helped me make the changes i needed to do. Thank you both.

Ms. Katie Barlow responded with professionalism and wasted no time in finding solutions for my issues with Zip Recruiter. Katie was also an active listener which I appreciated a lot. Katie's follow up was great.
Thanks,
Nino Gonzalez

Tatianna answered my question quickly and showed me some additional options. I am glad for the assistance. I am pleased at the traffic we have had on our posting and the number of applicants. I like that I can review resumes and message applicants.

Very convenient system!
After enrolling Free Trial, I received several right away, so I upgrade for more hosting.

And also the representative helped me very kindly on my questions.

I called today because I was having trouble getting logged on in the office to get email from a prospective new employee that her resume fit everything I needed and she stayed on the phone to help me get the message reply from the person I had contacted from the data base. I was treated like I was the only customer in her line to help and I am sure that was not the case. That is unusual in these times

She was REALLY helpful cause I had a convoluted issue and wasn't happy with some disingenuous things done by a sales woman earlier. And barton was very helpful in many regards

So helpful today with many, many of my questions, plus then some!
I find out something new that I can use to be more efficient each time I chat or call!

I got a quick response from Erika. She answered my question and was very helpful. We just started with the job posting and have already received several resumes.

Katie helped me in my needs and got me taken care of. Found our new hire and background check was easy.

Even though I hired someone locally before I found someone off there site I was very pleased with the candidates I was receiving and the service they provided. The prices were up front and fair. I was especially impressed with my helpful phone conversation with Alice Marie Jimmie, she went out of her way to make sure I had all the information I needed.

After SEVERAL attempts to get my account current. Leticia was finally able to make that happen! She's a keeper!

Katie took the time to help me and answered all y questions. I was getting ready to cancel my subscription due to a bad experience with another employee, but after talking with Katie I thought Id give it another try.

Leticia was able to refine the plan that I have with Zip Recruiter to help it fit better into my recruiting budget. As a human resources professional, it is appreciated when you are involved with on target individuals who understand the need for correctly targeted recruiting resources and their implementation.

I called to cancel my account for the time being while I am not hiring and the my representative was so helpful it making this and easy pain free experience! Thank you so much! I will certainly come back to zip recruiter in the future once I have a position that needs to be filled.

I had a problem with my account today and Stacia M was so helpful and understanding. She is terrific! I cannot give her enough compliments. Wonderful customer service. She understood my problem and corrected the issue right away! Ziprecruiter is good as well. Easy to use and understand. Plethora of options to find the right candidates.